Prive Riviera Park Hotel

TripAdvisor Review

Based on 2778 review

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Privé Riviera Park Hotel is the largest hot springs hotel in Brazil. He is colossal in everything. It has 14 swimming pools, between thermal and cold. These include a wonderful indoor pool, 2 waterfall pools, a sauna, and a children's slide pool. It has a convention center that seats 500 people and ...

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Luxo

1 bedroom with double bed and sofa bed in the living room that comfortably accommodates 2 adults; In-room air conditioning and LED cable TV,...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 12 years

Immediate booking

Property Info

Privé Riviera Park Hotel is the largest hot springs hotel in Brazil. He is colossal in everything. It has 14 swimming pools, between thermal and cold. These include a wonderful indoor pool, 2 waterfall pools, a sauna, and a children's slide pool. It has a convention center that seats 500 people and a large and comfortable restaurant. Privé Riviera Park Hotel pool guests have access to Prive Fun which are 03 water parks (Water Park, Privé Club and Nautical Beach Club).

Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Pool and wellness facilities
PoolChildren's outdoor saltwater pool
Transport options
Parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    895

  • Very Good

    869

  • Good

    559

  • Reasonable

    237

  • Bad

    218

Travelers profile
  • Business

    28

  • Couples

    334

  • Solo travel

    26

  • Family

    2034

  • Friends getaway

    223

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Enough if you want a hotel just to stay.

Reviewed 17 june, 2016

The food and drinks in served by the hotel are very poor, the breakfast is a mess. But the room is clean and organized. The pools are ok, but the gyn and sauna have a specific time to be used, and its not what i expected when I am staying at a hotel to relax. Wifi does not work properly.

642viniciuss

Average Hotel, Good installations however poor service

Reviewed 13 july, 2015

The installations of the hotel are ok. Room is clean, breakast is average. However the assistance to customers is horrible. The reception has always a line of at least 10 persons. Their managment system is confusing and not even the employees can operate it. I needed to extended my stay in one day and instead of talking to the reception, I had to go to the sales team in another room, slip my credit card and then go to the reception. Something that would take 5 minutes in another hotel took 50 minutes with them. I don't recommend it,

MilikTionghoa

"Not very good hosts"

Reviewed 30 december, 2014

Our family group of 13 stayed at this hotel and water park for a three night get away on December 19-21st 2014. Upon entering the reception area was large and clean. Although for a grand check-in desk they were understaffed and guests would wait for a long time to check in as we were. The room is nice and everything works fine. There is no room safe to stow away valuables and no drinking glasses or disposable cups in the room either. It did have a nice sized fridge. It has a stove top although it did not work. The room provides a cutlery drawer with no cutlery? The pool areas were great but in the water park the slides shut down from noon to 1:30 for lunch!?!? This hotel has paying guests but cannot use it when it's the employees lunch time...WHO DOES THIS??? The food buffet is expensive so we went out and enjoyed a great meal at one of the nice restaurants nearby. There is also a couple of supermarkets close by to purchase drinking water. Our biggest complaint happened on Saturday and Sunday nights.We found out the hotel has a party in the covered seating area in the water park. The music was "extremely extremely" loud until 2:30am on both nights. I called the front reception on the first night to complaint and was basically told it was a party in the"old city" and there was nothing that could be done. We requested to be moved to another part of the hotel and were refused with no explanation as to why. We requested to speak to the manager was was told they were not in at that time of the night, it seemed no one was in charge. The front desk personnel also stated they had several complaints about the music. We had two sleepless nights and were not happy with it. On Monday morning when we checked out we asked to speak to someone in charge and were asked to come to their office?? Obviously they do not want to have other guests hear any complaints at the front desk, they try and hide it from the arriving guests. We stated our concern to the person in charge in her office (who refused to give her name) and were flatly refused they could compensate us in any way. This hotel make themselves look attractive on the outside but they treat their guests badly. They could care less after you check in. I would never return and will not recommend this hotel to anyone. Overall very poor management and very poor treatment of their guests. Hotels like this do not last long and this one won't.

Earthtravel_7

Nice water park

Reviewed 20 october, 2014

We were staying at the other prive hotel and had access to the water park. It's really nice and fun. However the water in most of the attractions was quite chilli and the warm pool was of course super crowded. Considering we've visited during winter time, the days were warm but not as warm to appreciate cold water without feeling cold. The other big water park in town had warm waters in all the kids attraction. So I dare to recommend the owners of this place to use warm water on all the kids attraction, specially the waves pool. I would still revisit this park, however in a hotter day.

Carla S

Guarda vidas

Reviewed 27 november, 2021

Muito atencios, prestativos e muito preparados para o atendimento com o público. Ressalto a GV Gislaine e Samuel parabenizo pelo excelentíssimo trabalho com a minha família. O animador tio pão JC super legal amei conhecer o RP. Vou voltar nas minhas férias 😃 consertesa .

903midianv