Reviewed 11 February, 2020
The NOW Hotel is a very clean, modern hotel in a good location. There is a rooftop restaurant - excellent food. The breakfast was amazing. The desk clerk is very attentive to the needs of its patrons.
During Feria de Cali
Reviewed 20 January, 2020
It’s very cozy and nice rooms , spacious and clean rooms , I like the interior very modern , also it’s clean very clean.
They have delicious breakfast.
Location in very lively area have many restaurants, bars and very nice locals boutiques.
We walked around at night was very safe but better with group of people.
Nice hotel but can improve
Reviewed 1 January, 2020
Great location in leafy neighbourhood with many restaurants and bars within walking distance.
Beautiful room with balcony and city view
Good food and drinks with amazing views at roof top restaurant
Room for improvement, considering it is a four/five star hotel:
We were surprised that hardly anyone spoke English. The girls at reception did not seem to speak a word of it
Breakfast the first day was seriously slow and waitress not very service minded
WiFi in room and lobby did not really work well, half of the time not at all, not ok for this level hotel
Birgitte Theres... H
Reviewed 5 December, 2019
This is my second trip to Cali, and my first time in this neighborhood.
The Now is a lovely place, heavy on design. Built around a courtyard, with a terrace on the roof, it is very open.
I asked for a room with a balcony, and I'm glad I did.
I dont speak Spanish, but whenever I encountered staff that didnt speak english, they were always very friendly and accommodating. They helped me get by.
I'm giving 4 stars because the hotel is a great value in a great location, but there are some gaps.
The lighting in the rooms is atrocious. The only lights in the large room were some (pretty) globe lights hanging from the ceiling. It is impossible to read or write with the lighting the way it is.
Next, the air conditioning is a joke. The room has one of those systems where you put your key card in a slot to "power on" the room when you are there, which saves money when you are not; I get it. But the a/C is a wall mounted unit, nowhere close to the bed, that doesnt cool down the room fast enough to be usable. Cali is a very humid, tropical city and while the locals may be used to it, I'm certain that travellers like me are not.
Next; the furniture. It is pretty, but unusable. The couch is basically on the ground; there are no legs. Ditto with the coffee table; it is like a table top resting on the ground. Getting up and down off the couch is tougher than it should be, which means it doesnt get used, which means why even have it there. This isnt an art gallery; it is a hotel. There should be function AND form.
All that said, it was a great value, friendly service and great location. I would recommend this hotel, as long as you dont plan on spending too much time in your room.
Reviewed 29 May, 2019
Had the best time staying at the hotel, the room was spacious and clean. The front desk guy Matteo was super helpful with info on best place to eat and go for sightseeing. Highly recommended, he was friendly and humble which is very hard to find in LA lol 😆 I’m coming back next year and will stay here again.