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Four Seasons Resort and Residences Napa Valley

25 TripAdvisor Reviews

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According to guests, it's ideal for:

With a stay at Four Seasons Resort and Residences Napa Valley in Calistoga, you'll be within a 5-minute drive of Calistoga Hot Springs and Chateau Montelena Winery. This 5-star hotel is 4.1 mi (6.6 km) from Schramsberg Vineyards and 7.4 mi (11.8 km) from Charles Krug Winery.Make yourself at home in...

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2

Suíte, 1 quarto, Acessível (Bodega)

1 King Bed

Features a private balcony/patio


Layout - Bedroom

Relax - Fireplace

...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

3

Suíte, 1 quarto (Vineyard)

1 King Bed

958-sq-foot room, balcony/patio with vineyard views


Layout - Bedroom

Relax...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

2

Quarto, 1 cama King, Acessível (Vineyard)

1 King Bed

Features a private balcony/patio


Relax - Fireplace

Internet - Free WiFi ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

2

Suíte, 1 quarto, Acessível (Resort)

2 Double Beds

960-sq-foot room, balcony/patio with mountain views


Layout - Bedroom

Re...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

2

Suíte, 1 quarto (Resort)

1 King Bed

960-sq-foot room, balcony/patio with mountain views


Layout - Bedroom

Relax...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

1

Quarto, 2 camas de casal, Acessível (Palisades)

2 Double Beds

Features a private balcony/patio


Relax - Fireplace

Internet - Free Wi...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

Immediate booking

2

Quarto, 1 cama King (Resort)

1 King Bed

530-sq-foot room, balcony/patio with mountain views


Relax - Fireplace

Inter...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

2

Quarto, 1 cama King, Acessível (Resort)

1 King Bed

530-sq-foot room, balcony/patio with mountain views


Relax - Fireplace

Inter...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

2

Quarto, 1 cama King (Palisades)

1 King Bed

530-sq-foot room, balcony/patio with vineyard views


Relax - Fireplace

Inter...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

2

Quarto, 2 camas de casal (Vineyard)

2 Double Beds

530-sq-foot room, balcony/patio with vineyard views


Relax - Fireplace

In...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

2

Suíte, 1 quarto (Palisades)

1 King Bed

960-sq-foot room, balcony/patio with vineyard views


Layout - Bedroom

Relax...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

2

Suíte, 1 quarto (Bodega)

1 King Bed

Features a private balcony/patio


Layout - Bedroom

Relax - Fireplace

...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

3

Quarto, 2 camas de casal (Palisades)

2 Double Beds

530-sq-foot room, balcony/patio with vineyard views


Relax - Fireplace

In...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

2

Quarto, 1 cama King (Palisades)

1 king bed

49 square meter room, balcony/patio and vineyard view


To relax : fireplace

<...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

5

Quarto, 1 cama King (Vineyard)

1 King Bed

530-sq-foot room, balcony/patio with vineyard views


Relax - Fireplace

Inter...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

Property Info

With a stay at Four Seasons Resort and Residences Napa Valley in Calistoga, you'll be within a 5-minute drive of Calistoga Hot Springs and Chateau Montelena Winery. This 5-star hotel is 4.1 mi (6.6 km) from Schramsberg Vineyards and 7.4 mi (11.8 km) from Charles Krug Winery.Make yourself at home in one of the 85 air-conditioned rooms featuring fireplaces and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies or patios. Satellite programming and iPads are provided for your entertainment, while complimentary wireless Interne...

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Check-in starts at: 16:00

Check-out ends at: 12:00

Property Amenities

several
Full-service spaEstabelecimento para não fumantesLavanderiaLojas de presentes ou bancas de jornalSalas de tratamento de spaNúmero de banheiras de hidromassagem: 1VinhedoTraslado de/para o aeroporto (sobretaxa)Assistência para passeios/bilhetesRecepção 24 horasPasseios públicos pela vinícolaAcessível para cadeira de rodas (pode haver limitações)Balcão do concierge acessível para cadeira de rodasQuartos acessíveisSala de degustaçãoWi-Fi grátisAcademia 24 horasEspreguiçadeiras (piscina)Serviços de lavagem a seco/lavanderiaNúmero de salas de reuniões: 11Serviços de casamentoPiscina infantilCabanas de piscina (sobretaxa)Piscina externaElevadorRota acessível para cadeira de rodasServiços de conciergeVinícola adjacenteCarregadorEspaço para conferênciasCaminho bem iluminado até a entradaTerraçoEspaço para conferências (em pés): 15231Aluguel de bicicletas no localEspaço para conferências (em metros): 1415Balcão de recepção acessível para cadeira de rodasBanheiro público acessível para cadeira de rodasEstacionamento acessível para cadeira de rodasSpa de serviço completoMóveis para área externaEstacionamento com manobrista (sobretaxa)Braseiro

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    10

  • Very Good

    4

  • Good

    4

  • Reasonable

    2

  • Bad

    5

Travelers profile
  • Business

    1

  • Couples

    8

  • Solo travel

    0

  • Family

    2

  • Friends getaway

    0

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Unparalleled Service and outstanding resort

Reviewed 15 may, 2022

We Stayed here for one night as a family and I can't complement enough the level of the service we received in the lobby or by the pooler at the bar or at Truss . the resort property is gorgeous and our villa on the second view had gorgeous views of the vineyards . the Manager Marton was genuinely caring and continued to check on all the guests and made us feel like royalty. I am not sure how other reviewers have given any negative feedback as the staff was well trained and went above and beyond anyone's expectations, we have stayed at over a hundred Four seasons and St regis and Ritz Carlton properties all over the world ( including two Ritz Carlton Reserve properties ) and I assure you the level of service is up to par. the food was remarkable and every single staff member went above and beyond our needs to make our stay memorable. whoever left a review based on how expensive this place should have known you get what you pay for and it certainly is worth every penny you spend at this hotel .

docfoos

Threatened by hostile security guard. Bizarre service. Stay elsewhere!

Reviewed 15 may, 2022

Four seasons corporate needs to intervene and turn this place around. I frequently stay at four seasons and was excited about this new resort in napa. In napa I usually stay at the Alila nearby but came to four seasons to have lunch at the restaurant and see if I’d ever want to stay here. We also had a FS spa gift certificate and wanted to use it there. The staff could not have been more hostile. I was taking pictures of the vineyard and grounds as we were walking around before our table was ready. A security guard named Nicholas suddenly jogged up and got in my face - he threateningly barked at us, “who are you with?” I was confused by the question so I asked what he meant. He said, “you’re walking around and taking pictures… what company are you with?” In fact, we told him we were paying customers and I was just taking pictures of the grounds to share with friends who we were coming back with for a spa day. He kept barking at us, insisting that we must be with media or a competitor - “Who have you been talking to? Have you been asking questions?” We didn’t talk to any other guests - and the only staff I talked to was my waiter and the front desk clerk. He got within a foot of my face, unmasked, barking at me. I’ve never felt so insulted and threatened by a hotel staff member, and couldn’t help but wonder if I was being profiled. I think FS corporate would be shocked by the staff here. Beyond the security guard incident, the hotel was completely understaffed. I had to call a few times to get someone to pick up the phone, and nobody was at the valet stand when we arrived, with lots of confused guests standing around. No wonder the hotel only has 3.5* - yikes.

Mr-E-Traveler

Fantastic Events Team

Reviewed 14 may, 2022

This is a review mostly of Maritza Koponen, the Catering Manager. We reached out to the Four Seasons in Napa Valley as a potential wedding venue for our December ceremony. Maritza quickly responded to our inquiries and promptly provided all the requested information. More notably, we spent President's Day 2022 visiting the potential venues in Napa and made an impromptu stop at the Four Seasons. The front desk staff was very courteous, offering us water and wine despite us just asking to look around the grounds. The front desk also found Maritza, who spent the next half hour personally guiding us around the resort. She was incredibly knowledgeable and clearly communicated how our wedding would look at the Four Seasons. While we ultimately went in another direction, Maritza's professionalism and enthusiasm stood out among the many venues we explored.

S5754GSjustinb

California Dreaming Indeed

Reviewed 13 may, 2022

My husband and I had the absolute pleasure of staying at the Four Season in early May. We wanted to celebrate my husband’s birthday and knew we wanted to stay in the Calistoga area. Enter the Four Seasons Napa Valley. From the moment we arrived, we could tell this was going to be a perfect vacation. The front desk staff were very professional and helpful in local winery suggestions. The car valet staff always had bottles of water in our rental car each time we took it out for the day. And the bar/restaurant staff we some of the most attentive and charming staff we have ever engaged with at a hotel. The staff is one of the main reasons why I think this property deserves a 5-star rating. Our room was on the first floor and looked out over the gorgeous vineyard that surrounds the hotel. We loved spending the afternoon on the patio reading and relaxing after a long day of wine tasting. The room was one of the largest we have ever stayed in and was very well appointed. And the bathroom was a dream. We did use the adult-only pool and spa services while there and were very happy with the service and staff. And we absolutely loved the lawn games the hotel provided. Who doesn’t love a game of Connect Four while sipping on a margarita from the pool bar? And make sure you schedule a visit to the on-site winery, Elusa. Fantastic wine and service. I read all the reviews before we traveled and can honestly say the stay was perfect.

Shannon M

Wonderful Experience

Reviewed 16 april, 2022

We stayed here around Christmas 2021, and everything was nearly perfect despite how recently the property opened. The front desk staff was extremely helpful and helped us push back a key dinner reservation which we were in danger of missing due to a flight delay. The room was lovely, and the staff had decorated it festively for our children upon arrival. The concierge was helpful in suggesting nearby dining options and winery tours. We had both dinner and lunch at TRUSS, and both meals were excellent. Room service was also prompt and professional, and the in-room tablet made requesting services very easy. I've read complaints of other guests, so maybe we were lucky. But, in our experience, the property exceeded our expectations, and I'd definitely recommend a stay there.

992devinw