TripAdvisor Rating
Based on 182 reviews
See all**Property Location**.With a stay at Holiday Inn Express Washington DC East - Andrews AFB in Camp Springs, you'll be 14.3 mi (23 km) from Smithsonian National Air and Space Museum and 14.7 mi (23.7 km) from National Mall. This hotel is 14.9 mi (24.1 km) from Capital One Arena and 15.1...
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Great experience; great price; great staff
Phoned Chiqi (front desk) multiple times before booking with many questions. She was excellent and took the time to answer each and every inquiry. SHE IS THE REASON I CAME HERE. Tyree and staff were great and very accommodating as well. Given the limitations imposed on the staff by the covid restrictions, these people do a remarkable job. They should be recognized and compensated as such.
Feels like Family
Great stay at a nice hotel. The staff were all very friendly and made you feel like family. I especially enjoyed breakfast because Theresa was there to make sure everything was running smooth and tasting good. She was great for some conversation too and seemed like she enjoyed making the customers feel welcome.
Best price for the area
Being in Washington DC this hotel is more expensive than other Holiday Inn’s but is still one of the best deals for the area. The hotel and the rooms are clean and the staff were very nice and accommodating. Sadly, breakfast is not included with the room (Washington). Don’t expect (at least during our stay) a signature Holiday Inn shower. The water pressure is so week in the shower and sink it could barely rinse my razor for shaving, seriously, a dribble. The mattress in the room was semi collapsed on the normally used side so it wanted to roll me off the bed. I spun the mattress and that helped. Hopefully the water will be fixed, otherwise I recommend the stay.
Just ok, but worth the savings
We chose this hotel due to good customer reviews and price. We were there for 5 nights while we were sightseeing in D.C. The pros: -Cost -Free breakfast (awesome, friendly breakfast staff!!) -Free parking -Front desk staff very friendly -Free shuttle to and from metro (ran 7am-11pm)...most friendly shuttle drivers who were very prompt everyday both ways -Fridge/Microwave in room The cons: -Hotel outdated -Small rooms -Carpets needed cleaned, sink wasn't working well -When needing things (towels, etc.) staff never responded or it was over an hour one time -sketchy location--no way I'd be out walking around the area of the hotel
Great Staff, Good location
Our room was clean but a little dated. I would like to see more hotel rooms switched to laminate from carpet. This location is definitely on par with most other HIE locations we have stayed at. Breakfast was as good or better than many of the other HIE locations we have been to. The staff taking care of the breakfast area was very attentive and did a good job keeping everything stocked even during rush times. The location was great for using the Metro system to go in and out of DC. Get a room on the front because there is an exit ramp very close to the rear of the building and while using the pool at the back, some of the traffic could be loud. I would imagine it would be heard in the rooms on the back as well.