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Horrible place and possibly dangerous
Opinión escrita el 26 de Septiembre de 2020
Site says no booking fees. Lie #1, HOTELBOOKING*SERVFEE $7.99, Cancel anytime Lie #2. Arrived and discovered what a dive it was and sign says no cancellation for any reason. Room price $81.38 + booking fee. Bed looked clean (no bugs), but was more like a cot. Asked for xtra pillow, none to be had. Discovered no towels, wash cloths, shampoo etc.. called the office, they were washing them at 8:00pm and would deliver some after dry. Reason none was in room, people steal them. Only clean hotel in town is Holiday Inn Express. They are over $120 + per night because there is no competition.
Wonderful staff and stay
Opinión escrita el 14 de Febrero de 2020
The room was spotless the staff was very friendly and helpful. While I was there they had one guest that was absolutely a handful but the staff still handled it very well. And I do mean this lady was absolutely ridiculous. She was running to the office for sheets sometimes twice a day, with towels more then twice a day the staff always done what she asked even though that wasn’t good enough. She tried to get a discount by saying there was roaches in the room however my room didn’t have any and I was there for weeks what makes it suspect is she didn’t have roaches till her 4th night there. I am sorry but possibly be cleaner I walked past the room when it was being cleaned after this woman left and if she calls that clean I’d hate to see her house she probably brought the roaches with her honestly. I felt bad for the staff. I know the exterminator comes for preventative spraying at least every 3 months as I said been there for weeks no bugs friendly staff and the rooms are very clean the girls that work there clean every room spotless. They have an older woman there and she raves about how good the staff have been to her she loves being there so much she said she would be staying there for months. I will visit the motel again because it is awesome to have such a wonderful place to stay when you have to be so far from home. Thank you to the staff for a wonderful stay when I have to come back in a few months I will definitely be coming to lucky vista.
Ms. Desiree Forbes
Opinión escrita el 11 de Febrero de 2020
If you enjoy roaches & rude service from the one gal, this is your place. The rooms do NOT have nice beds like pictured with the pretty bedposts. There are NO rugs, throw rugs or any mats to wipe your feet when going into your room. They only give 2 towels, 2 washcloths & 1 hand towel per room NO matter even if you have 2, 3 or 4 people in your room. There are no mats or even an extra towel to use when you step out of the shower. When you ask for anything extra, like an extra towel they tell you NO, it is what it is. People have stolen towels from us so when you return a towel you get a towel. I did return bed linens and the one gal that works there constantly forgets to give me the pillow cases. The other gal, Angie is absolutely wonderful! Sweet, kind and a hard worker. Not the other gal that I don’t know her name. The key machine was down so in order to get into your room, you had to ask them to let you in. One key between 3 people. We all don’t go out or work at the same exact time. Never mind about going out over the weekend because I didn’t want to chance not being able to get into our room. So my friends and I did not go out on a Saturday night. I saw 1 roach ( disgusting bug ) and i was immediately disgusted! I went to the office and mentioned it to the one gal. She does as like, roaches? I said, YES. What can you go about it? Nothing, I mean I don’t know what you do really. Then after coaxing her that I was about to explode she finally said, she could call an exterminator on Friday. Then corrected herself and said, she would make a call but they couldn’t come out on Friday. So it’s now Tuesday. I have no idea if she ever really call an exterminator. She never told me anything more and I’m literally exhausted by asking questions.
They charge $10.00 extra person in the room. They also charge for therapy animals $10.00 per animal per night.
I asked for cleaning supplies because we were going to be here for 2 weeks for work. I got a disgusting, dirty mop and floor cleaner. I asked for a bucket & broom. The one gal said, they don’t have any. Just literally spray that on the floor and mop.
I went out and bought done cleaning supplies along with the bleach & Lydil wipes I use when traveling. This place is really disgusting!!! The room #6 that we stayed in is probably the cleanest room here because I clean it every day. I also pick up after my therapy dogs ( BM ) because that is what a good parent of a furbaby always does.
Since I go to the office quite frequently for 2 towels, 2 wash clothes ( when the one gal isn’t arguing with me that I didn’t turn it in ~which happened on Monday ) 1 hand towel and sheet sets I happen to see a dead roach on the wall in the office. I’m not kidding. It’s there. Monday the office smelled like someone tried to clean it however, it smells like dirty bleach water. Apparently, they used way too much bleach. When working and running a place like this, they should know how much bleach to use and clean or disinfect with.
Don't do it
Opinión escrita el 15 de Julio de 2018
Supposedly newly remodeled but they didn't bother to replace the trim on the door where a dog had destroyed it(they painted over it). The kicker was the bathroom..gross. No shower head & dirty. No key. No garbage can.
Mary Ann S