Dreams Sands Cancun Resort & Spa

TripAdvisor Review

Based on 9725 review

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It is perfectly located through a beautiful beach with fine white sand, in the heart of the Cancun Hotel Zone. Experience all the benefits of the Unlimited-Luxury® concept in our hotel facing the beach, where there are fun options for all ages. Within a short distance you will find spectacular bouti...

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Vista parcial de luxo para o mar

Deluxe Ocean View Partial features contemporary Mexican decor and features a king size bed or two double beds, a spacious bathroom with bath...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto Deluxe com Vista Parcial do Mar e Varanda c

The Deluxe Room with Partial Sea View offers a balcony with contemporary Mexican decor, king-size bed, large bathroom with bath or shower an...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto Deluxe com Vista Parcial do Mar e Varanda c

Deluxe partial ocean view with balcony has contemporary Mexican decor and offers 2 double beds, a spacious bathroom with bath or shower and ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto King Deluxe Frente ao Oceano

The Deluxe Ocean Front features contemporary Mexican decor and offers a king-size bed, a spacious bathroom with a bath or shower and a front...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Deluxe Ocean Front w / Varanda com Cama King-size

The Deluxe Ocean Front with balcony features contemporary Mexican decor and offers a king-size bed, a spacious bathroom with a bath or showe...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto Deluxe com Vista do Mar e Camas de Casal Ba

Deluxe Ocean Front with balcony has a contemporary Mexican decor and offers two double beds, a large bathroom with bath or shower and fronta...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Quarto VIP Preferencial com Cama King-size e Vista

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Cama King Preferencial à Beira-mar com Cama King-s

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Preferred Club Ocean Front w / Balcony

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Suíte Preferencial Club Corner de Frente para o Ma

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Suíte de Lua de Mel Preferred Club

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Deluxe Partial Ocean View Double Bed

Deluxe Partial Ocean View Double Bed features contemporary Mexican decor and offers a king size bed or two double beds, a spacious bathroom ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Quarto Duplo Deluxe com Vista para o Mar

The Deluxe Ocean Front features contemporary Mexican decor and offers 2 double beds, a spacious bathroom with a bath or shower and a frontal...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Preferred Club Ocean View Double Bed

All Preferred Club suites offer the following additional amenities and services: • Personalized check-in and check-out with concierge servic...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 2 years

Immediate booking

Quarto Duplo Preferencial Ocean Front Bed

All Preferred Club rooms offer the following additional amenities and services: • Personalized check-in and check-out with concierge service...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Negócio do dia

The Deluxe Rooms with Partial Sea View feature contemporary Mexican decor and offer a king-size bed, spacious bathroom with bath or shower a...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 2 years

Immediate booking

Suíte Familiar

The Family Suite rooms feature contemporary Mexican decor and feature a king-size bed and 2 double beds, 2 large bathrooms with bath or show...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

by 2 years

Immediate booking

Breakfast Plan Deluxe Partial Ocean View Double

Breakfast Only Meal Plan. The Deluxe Partial Ocean View rooms boast contemporary Mexican décor and offer two double beds, a spacious bathroo...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 2 years

Immediate booking

Breakfast Plan Deluxe Partial Ocean View King

Breakfast Only Meal Plan. The Deluxe Partial Ocean View rooms boast contemporary Mexican décor and offer a king size bed, a spacious bathroo...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Breakfast Plan Deluxe Partial Ocean View King with

Breakfast Only Meal Plan. The Deluxe Partial Ocean View w / Balcony room boasts contemporary Mexican décor and offers a king size bed spacio...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Property Info

It is perfectly located through a beautiful beach with fine white sand, in the heart of the Cancun Hotel Zone. Experience all the benefits of the Unlimited-Luxury® concept in our hotel facing the beach, where there are fun options for all ages. Within a short distance you will find spectacular boutiques, restaurants and bars, as well as 15 minutes downtown Cancun where everything is exciting. Located only 25 minutes away from Cancun International Airport. All of our 436 rooms are finely decorated with stunning views of the Caribbean Sea and Isla Mujeres, a king-size double bed, luxurious and s...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyCoffee/Tea Maker
Reception services
Services / Luggage StorageExchangeWi-Fi
Kids PlaygroundAccepts major credit cardsBus parkingButlerTVTennis courtWedding ServiceBus parkingButlerJacuzzi
Cleaning / Laundry Services
Laundry / Dry CleaningOnline check-in
several
Broadband InternetFree self parkingSpecial diet menus (on request)Smoking area
Business Facilities / Facilities
PhotocopiesBalcónRopa de camaCoffee/Tea Maker
Common areas
Playroom
Accommodation
24-hour room service
Food & Beverage
Special diet menus (on request)restaurantBuffet Restaurant24-hour room servicePrivate Restaurant
Transport options
Online check-inTowels and bed linenTVValet ParkingTowels and bed linen
Wellness facilities
BarCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SBabysitting on RequestFree fitness centerMassages on RequestDirect beach accessMassage ServiceSpa
Activities
Bath/Shower ComboWater sports
Stores
Gift ShopBusiness centerRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 indooHairdresser on requestShops / Shopping

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    6060

  • Very Good

    2228

  • Good

    866

  • Reasonable

    326

  • Bad

    245

Travelers profile
  • Business

    73

  • Couples

    3265

  • Solo travel

    173

  • Family

    3867

  • Friends getaway

    1217

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

The beach is RIGHT THERE!!!

Reviewed 20 january, 2022

We have visited this resort 5 times now and while we have tried others, we always find ourselves coming back here. Clean resort, interactive, friendly staff, great food. We like how everything is close - the resort is compact - the spa, beach, restaurants, lobby, bars, jacuzzi - is all within a 3 minute walk. This last trip was we brought our kids and they enjoyed beach volleyball, Spanish lessons on the beach, kayaking, etc. all encouraged by the friendly staff entertainers (Moreno was the best!). Everyone on the resort goes above and beyond to make sure you are taken care of. I will keep coming back!

jenniferpR2455HN

Extremely Average

Reviewed 18 january, 2022

All the staff are actually really nice, try their hardest, and they take covid precautions. We went in a party of 9 and none of us contracted the virus. The front desk is very good with ordering taxis, a covid test is included with the price, and make sure to tip whoever you plan interact with, they'll pay special attention to you! Drinks are definitely watered down so order a double for everything even if it looks intimidating. Top shelf is considered patron and walker black level and you need to be "preferred" status to order it. Food is extremely average, its not bad enough that you won't feel the need to find anything outside the resort but not good enough to be impressed. I'd recommend the chicken/steak night grill next to the main pool and El Patio. The rooms are 3 star as well, clean enough, 1 outlet, our shower was wonky at times but I think it was an exception. The room does not come stocked though so be sure to ask for robes, slippers and waters for the resort experience. Elevators are packed and small but there are multiple elevator locations so take advantage of that. Additionally because this is a family resort all activity ceases at like 11 and by midnight the resort is dead silent and if you stay on the beach or outside too long they will ask you to go back to your room. Overall, was not impressed, you could probably find a better deal, or (maybe this is a good budget idea for you since you just want to be in the area) but the staff really work with what they got so 5/5 for effort!

979vinhv

Dreamy Vacation

Reviewed 18 january, 2022

This place and the people that work here were amazing. The food and drinks were always tasty and on point. The beach was ideal and had lots of space for everyone to enjoy their time. Huge shout out to Denis Leon and Adriana for taking such good care of us during our stay.

ABC2143

Very good vacations

Reviewed 17 january, 2022

We stayed 1 week at the resort and we really enjoyed the stay. The food was great, the service was first class and the amenities were excellent. We took our kids to the explorers club where Fer, Ana, Mely, Elsy and Linette entertained the kids and helped them have a great time. Our kids really enjoyed the time there. The only reasons why I am not giving this resort a 5 are that the beach area felt tight at times and it seems there were smokers everywhere, I couldn’t find a spot sometimes where I could escape from the stench. I wish they made the beach area smoke free. The other thing that was noticeable was that there were multiple elevators out of service, which caused delays and inconveniences going up and down from the room. Sometimes we had to wait 10 min just to go down. Again, these items were not dealbreakers for us, rather just nuisances.

Ngarcia89

Most Relaxing Vaca

Reviewed 15 january, 2022

My husband and I went with another couple for a week. Due to the pandemic, we decided to spend the entire week on the resort. We loved it. Highly recommend the Preferred upgrade. We ate breakfast at Olio every morning. The food was delicious and Julian provided excellent service. We spent the morning and afternoon on the beach. Gerson ensured that we had everything we needed from the bar. The entertainment in the evening was nice and we often relaxed on the patio outside of the lobby with drinks. We will definitely be back.

megant270