Check-in - Check-out

2 adults - 0 children - 1 room

Hotel Plaza Kokai Cancún

190 TripAdvisor Reviews

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According to guests, it's ideal for:

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Suíte Júnior

1 King Bed and 1 Twin Sofa Bed

269 sq feet

Internet - Free WiFi

Entertainment - 2...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

Quarto superior, 1 cama King

1 King Bed

Individually decorated room

Internet - Free WiFi

Entertainment - 28-cm ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

Quarto casal superior, 1 cama Queen

1 Queen Bed

Individually decorated room

Internet - Free WiFi

Entertainment - 28-cm...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

Quarto standard, 2 camas de casal

2 Double Beds

204 sq feet

Internet - Free WiFi

Entertainment - 28-cm TV with digi...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

Immediate booking

Quarto casal superior

2 Double Beds

Individually decorated room

Internet - Free WiFi

Entertainment - 28-...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

Immediate booking

Property Info

A stay at Hotel Plaza Kokai Cancún places you in the heart of Cancun, within a 5-minute drive of Las Palapas Park and Plaza Las Americas. This hotel is 1.2 mi (1.9 km) from Puerto Cancun Marina Town Center and 8.4 mi (13.5 km) from La Isla Shopping Mall.Make yourself at home in one of the 46 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free loc...

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Check-in starts at: 15:00

Check-out ends at: 11:30

Property Amenities

several

Salas de reuniõesRecepção grátisWheelchair accessible (limitations may apply)Banheiro acessívelElevadorBusiness centerEquipe multilíngueJornais grátis no saguãoCofre na recepçãoTrilhas para caminhada/ciclismo nas proximidadesNão acessível para cadeira de rodasServiços de lavagem a seco/lavanderiaWheelchair accessible parkingAssistência para passeios/bilhetesServiços de conciergeNúmero de bares/lounges: 1Depósito de bagagensNúmero de restaurantes: 1Designated smoking areasLavanderiaRecepção 24 horasTerraçoWi-Fi grátisEstacionamento na ruaFree parking nearbyChuveiro com barras de apoioTerraço na coberturaTraslado de/para o aeroporto (sobretaxa)Number of outdoor pools - 2Casa noturna

Guest rating

TripAdvisor

Travelers rating

Excellent
21
Very Good
58
Good
54
Reasonable
30
Bad
27

Travelers profile

Business
16
Couples
65
Solo travel
24
Family
29
Friends getaway
29

Scores Summary

Cleanliness
Location
Rooms
Service
Sleep Quality
Value

Good location for short term

Reviewed 1 february, 2022

The hotel is really nice and close to everything, but needs little renovation. We stayed just a few days and the hotel is really good for the short time. Bus terminal, downtown in the walking distance, taxi to the beaches on the Hotel Zone just 10-20 min on a car, taxi about $5-10 dollars one way. Public bus R1/R2 going to the beach as well, around $0.2 one way, 20-30 min drive and bus station located 5 min walk from the hotel.

Eevahn

Kind staff, Comfy place.

Reviewed 5 april, 2021

The front desk was very kind, also at the restaurant. The hotel is a bit old but very comfy and clean. The included breakfast it's only coffe, fruit and plain bread, not very tasty tho. Old AC in the room, the towel rack in the shower is too low, I hit my head twice, should move it up. the TV is not smart and the wifi was so weak. So far the hotel looked very clean. I'd stay there again, maybe is a better room. very quiet btw, We liked that.

J_Borges_01

hurricane cancelled my trip

Reviewed 4 september, 2019

Booked here to connectto an early morning flight to Ft Lauderdale which was cancelled due to hurricane. Booking agency and hotel both informed of circumstances, they charged me full night price rather than the listed cancellation fee, refused any accommodation due to circumstances. Cannot recommend this facility. Extremely disappointing.

SL7306

Perfect for the night! Very close to ADO

Reviewed 29 july, 2019

My sister and I arrived from the ADO station around 8 clock PM. (It's about a 5 minute walk.) We had no problem securing a room. They even price matched my Expedia quote. My sister uses wheelchair to get around. It was great to see ramps all over the property. They even have a brand new elevator to get to the upper rooms and rooftop. (which is stunning!) The bedroom was also very WC friendly. The beds are lower than usual and we had plenty of space! When we were checking out, the staff genuinely wanted to know about our stay and if we had any suggestions. They all let us know that next summer they will have a few ground floor units with accessible features! We will definitely be back !

Adora R

Convenient

Reviewed 10 april, 2019

I chose this hotel because of its vicinity to the Ado bus station. Only spent 1 night. Very basic with an extremely noisy aircon in the room!! Cheap and reasonably clean. I wouldn’t necessarily go back but it was what I needed

dianal881