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TripAdvisor Review
Based on 12297 review
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The hotel Riu Cancun allows guests to enjoy their holidays freely without limits, without worries, and taking time to relax. This luxury hotel is located in 10 min walking distance to the beach in Cancún's hotel district. There is a plethora of bars and restaurants as well as a shopping centre in th...
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The hotel Riu Cancun allows guests to enjoy their holidays freely without limits, without worries, and taking time to relax. This luxury hotel is located in 10 min walking distance to the beach in Cancún's hotel district. There is a plethora of bars and restaurants as well as a shopping centre in the vicinity. The centre of Cancún, which lies 1 km away, may easily be reached by making use of public transportation for which a stop is located directly in front of the hotel. The international airport lies about 20 km away.
Check-out ends at: 11:00
TripAdvisor
Excellent
6385
Very Good
3457
Good
1278
Reasonable
607
Bad
570
Business
85
Couples
5074
Solo travel
181
Family
2527
Friends getaway
2231
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 18 October, 2021
Paradise i work a lot and it was my first vac in a long time... The staff was friendly room had a beautiful view... The room was clean... The atmosphere was excellent ... could be for couples to relax and families to enjoy.
portowop13116
Reviewed 13 October, 2021
Beautiful place to stay for your vacation family or couple ., food was delicious and drinks were asome ., the staff were asome including house keeping ., pools are very clean and the hotel is very close to shops and restaurants
Nestor1215
Reviewed 10 October, 2021
I brought my 14 year old here for a mom daughter trip. We are here for 4 days. The resort is beautiful, clean and safe. Food is edible. We ate at the buffet most of the time and it's repetitive. We ate at LA Toscana last night and my daughters lasagna was decent. My beef was overdone and not great. Service is good. They work really hard here. The room is bare basics, but I don't care about a fancy room. I sleep and get ready there. Entertainment is fine- we have stayed at RIUs before and it's recycled material. Again, don't care about that! I'm surprised that it's a party -ish resort. I wouldn't bring my 5 year old here because there's nothing to do for her but my teenager had fun. Masks are mandatory. Even at pool bars which seems ridiculous as you are outside. I understand and respect the policy but still seems ridiculous. I will definitely return the lobby js beautiful! An absolute steal for a last minute getaway!! I felt 100% safe as a middle aged woman with a teenager.
H5762DBlesliem
Reviewed 9 October, 2021
If you are looking for a nice place to relax and rest, this is NOT the place. This cliente is the typical “get drunk, act a fool, until 4 am” and the personnel is okay with that. This hotel is basically drunk town, when we call to ask if the manager or someone could come up and ask the guest next door if they could keep it down at 230 am, I was told this could continue all night as it was the weekend. Just sad and pathetic.
marielacalderon
Reviewed 7 October, 2021
My husband had an amazing time for his birthday. The food was great and so was the service. Great price for 7days.the room was okay but they do need a little upgrade. But I would definitely be staying again.
JosephReed2020