HOTEL TERRA CARIBE

Starting at

$ 30

Sports Facility
Interior Entrance
Reception

TripAdvisor Review

Based on 256 review

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Property Location A stay at Terracaribe Hotel places you in the heart of Cancun, a 1-minute drive from Gran Puerto Pier. This hotel is 9.9 mi (16 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from Puerto Cancun Marina Town Center. Distances are displayed to the nearest 0.1 mile and kilometer....

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Property Info

Property Location

A stay at Terracaribe Hotel places you in the heart of Cancun, a 1-minute drive from Gran Puerto Pier. This hotel is 9.9 mi (16 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from Puerto Cancun Marina Town Center. Distances are displayed to the nearest 0.1 mile and kilometer.
- Gran Puerto Pier - 1.5 km / 0.9 mi
- Ultramar Ferry Puerto Juárez - 1.5 km / 0.9 mi
- Mercado 23 - 1.7 km / 1.1 mi
- Benito Juarez Municipal Building - 2.3 km / 1.4 mi
- Las Palapas Park - 2.3 km / 1.4 mi
- Mercado Ki Huic - 2.5 km / 1.6 mi
- El Niño Beach \-...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedHand sanitizing gel is provided to guestsWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyFree parking nearbyMasks available to guestsimposition of interval between guests' stays 24 hours24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedWithout elevatorsSmoking areasParking (limited spaces)In-room accessibilitySupport for excursions / ticket purchaseBreakfast available (surcharge)Wheelchair accessible bathroomRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waEnjoy a range of recreational amenities, including an attached winery, a water park (surcharge), and bicycles to rent. Additional features at this Tuscan-style country house include babysitting/childcTake advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this resort include complimentary wireless InterneRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waTake in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This Mediterranean hotel also features complimentary wireless Internet access and concierge services.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a warestaurant

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    51

  • Very Good

    97

  • Good

    60

  • Reasonable

    27

  • Bad

    21

Travelers profile
  • Business

    19

  • Couples

    112

  • Solo travel

    33

  • Family

    32

  • Friends getaway

    29

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Don’t be fooled

Reviewed 28 august, 2021

Don’t be fooled by the reviews and pictures and descriptions. The area isn’t the best of areas for Cancun and that doesn’t even include a review on the room. It wasn’t clean, the bedding was not washed properly, the walls were mouldy, not entirely good for health so I had to leave after 1 night. Will deffo contact the bank for refund. The upside was the hosts are very friendly and the wifi was good too

833evaldas

Shocking experience!

Reviewed 13 may, 2019

This was my second stay in Terracaribe. My first time was a pleasant friendly experience and that’s why I decided to stay in this hotel again. What a mistake! 1st room I got, the toilet wasnt working so I was given 2nd room (the bathroom wasn’t clean: used shower gel and some wrapping on the floor) I would get over that. Checking out next day: What made my stay absolutely shocking was behaviour of their receptionist (older guy) who asked for 100 pesos for a damaged towel otherwise I cannot leave the hotel! The damage was make up on a towel!!! Yes I washed my hands after putting make up on and make up stains are the damage. I told the receptionist to call a police because I’m not paying for a dirty towel & want to leave. Then he asked me to wash it in the sink! Shocking ridiculous and absurd that’s how I would describe my last experience in this hotel. There are hundreds of hotels in downtown. Save yourself money and stay somewhere else.

lucy_fox2

Really good hotel!

Reviewed 15 july, 2018

I went for 4 days with my family. Hotel was nice, clean, neat rooms, pool area is very calm and nice/ clean, A/C and wifi was great. Staff was helpful. Breakfast is very very poor ( toast, eggs, coffee). Bus stop R1 is 3 blocks away, about 8 min walking. Location is a pro. There is a mall very near, across the street there is a go mart with plenty of food and drinks. Taxis stop right outside of the hotel. Overall I would visit again due to location and clean rooms with all the basics!

623stephaniep

Brief Terracaribe stay

Reviewed 24 june, 2018

I booked this hotel for a night to catch a flight to the airport having stayed in Tulum for most of trip Pros: Clean rooms Helpful staff Ok location to mingle with locals with plenty local dining options Cons: No in-room refrigeration In-room wifi did not work despite efforts to get it working (probably hasn't worked for a while) Overall, a budget friendly option for any travellers. Would have been great if the wifi worked in room Ideally, a score of 3.5 if that option was available.

Tosincci

Do not bother

Reviewed 22 may, 2018

We were looking for a cheap hotel so we were not expecting something great. The hotel is clean, which is why I gave 2* instead of 1. The whole staff did not care at all about us. Check in took for ever, we were missing the "do not disturb sign" so we ask reception for it and they said that they couldn't help, except asking for our room not to be cleaned (who would want that?). The staff starts walking in the corridors with walkie-talkies from 8 in the morning, making it impossible to sleep. We arrived for breakfast at 10:30am, and even though the breakfast was supposed to be served until 11, the staff was just there, eating and not paying any attention to us. Once our order arrived, it was obviously pretty bad. We felt so uncomfortable there that we left 3 days early, not even asking for our money back. The reception did not even ask us how everything went when we told them we were checking out early. A hotel should be your "home away from home", if you work in hospitality, you should make your clients feel welcome and not like they are bothering you

Cassoulet74