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**Property Location**.With a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be a 4-minute walk from Chac Mool Beach and within a 5-minute drive of Cancun Interactive Aquarium. This 4.5-star property is 0.9 mi (1.4 km) from La Isla Shopping...
More about the hotel**Property Location**.With a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be a 4-minute walk from Chac Mool Beach and within a 5-minute drive of Cancun Interactive Aquarium. This 4.5-star property is 0.9 mi (1.4 km) from La Isla Shopping Mall and 1.7 mi (2.8 km) from Cancun Convention Center. Distances are displayed to the nearest 0.1 mile and kilometer. .Costa Occidental de Isla Mujeres National Park - 0.2 km / 0.1 mi Chac Mool Beach - 0.3 km / 0.2 mi Yamil Lu'um Archaeological Zone - 1.1 km / 0.7 mi La Isla Shopping Mall - 1.3 km / 0.8 mi Cancun Interactive Aquarium - 1.4 km / 0.9 mi Tequila Museum - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Forum Beach - 1.6 km / 1 mi Isla Dorada - 1.7 km / 1 mi Cancun Convention Center - 2.1 km / 1.3 mi Kukulcan Plaza Shopping Mall - 2.2 km / 1.3 mi Gaviota Azul Beach - 2.2 km / 1.4 mi Plaza Caracol Mall - 2.3 km / 1.4 mi Luxury Avenue Shopping Mall \- 2.4 km / 1.5 mi Caracol Beach - 2.4 km / 1.5 mi .The preferred airport for Hyatt Zilara Cancun - All Inclusive - Adults Only is Cancun Intl. Airport (CUN) - 22.6 km / 14 mi. **Rooms**.Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.**Dining**.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.**Business, Other Amenities**.Featured amenities include a 24-hour business center, limo/town car service, and express check- in. Planning an event in Cancun? This property has facilities measuring 6888 square feet (640 square meters), including a conference center. Free valet parking is available onsite.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
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Highly recommend-special thank you to SANTOS!
Carlos Santos helped us with many meals, he provided fabulous service, and the food was delicious. The views, pools, night time entertainment, beach and especially the food is all top notch. Would highly recommend for anyone wanting to travel to Cancun. Hyatt Zilara is the best.
Best vacation experience in a long time.
Everyone in our group had a great time and the service was notably excellent. Fernanda checked in to make sure everything was going well for us everyday. Ivan, quick with the humor and drinks. Carlos and Ricardo at the cafe. Too many good people to mention them all. They all deserve alot of credit for providing a great level of service.
ABIMAEL
The service here, and the food is absolutely top notch. ABIMAEL helped us with poolside drinks endlessly, and always with a gracious smile. Highly recommend Hyatt Zilara! Ocean view rooms include in-room hot tub next to the balcony. The views are spectacular.
Outstanding service and hospitality
From beginning to end superb! To begin we were greeted with such warmth and hospitality. Enrique checked us in and gave us amazing suggestions on what to get into for my birthday celebration. Hugo and Carlos made sure we were happy every single visit at the poolside restaurant. David and Ivan our pool converge provided topnotch service poolside. Our spa day suggested by Enrique was the most relaxing and liberating day. Our spa attendant Hilda was amazing. I love this resort and I will definitely be back for my next Cancun trip.
Exceeded my expectations
We stayed at the Hyatt Zilara from January 10-18th. We chose the Zilara because it is an adults only property. Upon arrival at the Airport we were scammed by some time share people from the Moon Palace (we got our money back but just beware). Anyway, the good news is we arrived at the Zilara and it is Gorgeous! We booked the King Luxury Suite and stayed in Unit 408. The room was beautiful - direct oceanfront view and immaculate. The Staff at the Hyatt were tireless in their cleaning and sanitation efforts. I felt safer there than anywhere I have been here in the US. The service at the Zilara is impeccable. We were assigned a "welcome ambassador" her Name was Sabina. I cannot tell you how helpful and attentive she was. Every day she checked in with us to make sure that anything we might want was delivered (extra hanger, alcohol, towels, etc.). More importantly, when we had that trouble with the Airport Timeshare people, Sabina did everything should could to help us get our money back. Now lets talk about the food - it was delish! the Mexican restaurant Marie Maria was wonderful, again the Staff was outstanding! the Japanese restaurant Asiana was equally as good! We had some great shrimp dishes at Pelicanos (dont get the coconut shrimp - the shrimp in Mexico is very dense and delicious - it doesn't fry well). and I ate a TON of the shrimp and the ceviche. I would go back to this resort in a heartbeat !! Almost forgot the massages by the Pool and in the Spa were awesome - I didn't care for the Hydrotherapy room -