InterContinental Presidente Cancun Resort, an IHG Hotel

With a stay at InterContinental Presidente Cancun Resort, an IHG Hotel in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Tortuga Beach and Cancun Convention Center. This 4.5-star hotel is 3.6 mi (5.8 km) from La Isla Shopping Mall and 8 mi (13 km) from Delfines Beach.Treat yourself to...

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9

Suíte com design assinado, 1 cama King

1 King Bed

700-sq-foot room, balcony with partial sea views


Relax - In-room massage available

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

8

Quarto clássico, 2 camas Queen, para não fumantes

2 Queen Beds

366-sq-foot room with a balcony


Relax - In-room massage available

Interne...

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Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

8

Quarto clássico, 1 cama King, Vista para a lagoa

1 King Bed

365-sq-foot room, balcony with lagoon views


Relax - In-room massage available

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Amenities in this room:

Max 2 adults

Max 1 child -

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7

Suíte, 1 cama King

1 King Bed

366-sq-foot room with a balcony


Relax - In-room massage available

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Amenities in this room:

Max 3 adults

Max 2 children -

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5

Quarto, 2 camas Queen, Acessível, para não fumantes (Terrace)

2 Queen Beds

366-sq-foot room with a balcony


Relax - In-room massage available

Interne...

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Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

5

Quarto clássico, 1 cama King, Terraço

1 King Bed

366-sq-foot room with a balcony


Relax - In-room massage available

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Amenities in this room:

Max 2 adults

Max 1 child -

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6

Quarto club, 1 cama King, Terraço, Vista para o mar (Terrace)

1 King Bed

646-sq-foot room, balcony with sea views


Relax - In-room massage available

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Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

6

Suíte, 1 cama King, Terraço, Vista para o mar

1 King Bed

366-sq-foot room, balcony with sea views


Relax - In-room massage available

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

7

Quarto, 1 cama King, Acessível, Terraço

1 King Bed

366-sq-foot room with a balcony


Relax - In-room massage available

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

7

Quarto clássico, 2 camas Queen, para não fumantes, Terraço

2 Queen Beds

366-sq-foot room with a balcony


Relax - In-room massage available

Interne...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

6

Quarto club, 2 camas Queen, para não fumantes, Terraço (Terrace)

2 Queen Beds

366-sq-foot room, balcony with ocean views


Relax - In-room massage available

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

5

Quarto club, 2 camas Queen, para não fumantes, Vista para a lagoa

2 Queen Beds

366-sq-foot room, balcony with lagoon views


Relax - In-room massage available

<...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

6

Quarto, 2 camas Queen, para não fumantes, Vista para o mar

2 Queen Beds

366-sq-foot room, balcony with sea views


Relax - In-room massage available

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Amenities in this room:

Max 3 adults

Max 2 children -

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10

Suíte presidencial, 1 cama King

1 King Bed

2153-sq-foot individually decorated room, located on the top floor, balcony with sea views


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Amenities in this room:

Max 3 adults

Max 2 children -

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5

Suíte club, 2 camas Queen, para não fumantes, Vista para o mar

2 Queen Beds

646-sq-foot room, balcony with sea views


Layout - Bedroom

Relax - In...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

7

Quarto clássico, 1 cama King

1 King Bed

366-sq-foot room with a balcony


Relax - In-room massage available

Internet<...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

7

Quarto clássico

1 Twin Bed

366-sq-foot room with a balcony


Relax - In-room massage available

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Amenities in this room:

Max 2 adults

Max 1 child -

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5

Suíte luxo

1 Twin Bed

366-sq-foot room with a balcony


Relax - In-room massage available

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

6

Suíte club, 1 cama King, Vista para o mar

1 King Bed

646-sq-foot room, balcony with sea views


Layout - Bedroom

Relax - In-r...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

10

Quarto club, 2 camas Queen (Club)

2 Queen Beds

700-sq-foot room, balcony with partial ocean views


Relax - In-room massage availab...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

6

Quarto clássico, 2 camas Queen, Vista para a lagoa

2 Queen Beds

366-sq-foot room, balcony with lagoon views


Relax - In-room massage available

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

8

Suíte, 1 cama King, Terraço, Vista para a lagoa

1 King Bed

366-sq-foot room, balcony with hill views


Relax - In-room massage available

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Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

13

Quarto club, 1 cama King (Club)

1 King Bed

700-sq-foot room, balcony with partial sea views


Relax - In-room massage available

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

8

Quarto club, 1 cama King, Vista para a lagoa

1 King Bed

366-sq-foot room, balcony with lagoon views


Relax - In-room massage available

...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

7

Quarto clássico, 1 cama King, Vista para o mar

1 King Bed

366-sq-foot room, balcony with sea views


Relax - In-room massage available

...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

1

Quarto clássico, 1 cama King

1 cama King

34 metros quadrados


Para relaxar: massagem no quarto disponível

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

Property Info

Check-in starts at: 15:00

Check-out ends at: 12:00

With a stay at InterContinental Presidente Cancun Resort, an IHG Hotel in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Tortuga Beach and Cancun Convention Center. This 4.5-star hotel is 3.6 mi (5.8 km) from La Isla Shopping Mall and 8 mi (13 km) from Delfines Beach.Treat yourself to a stay in one of the 300 guestrooms, featuring heated floors and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.Grab a b...

Boulevard Kukulkan KM 7.5 Zona Hotelera - Cancun, QROO - Mexico - 77500

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 12:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2088

  • Very Good

    871

  • Good

    265

  • Reasonable

    135

  • Bad

    118

Travelers profile
  • Business

    256

  • Couples

    1322

  • Solo travel

    145

  • Family

    940

  • Friends getaway

    310

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Beautiful resort and amazing staff

Reviewed 8 august, 2022

After having a short stay here in may, I came back to stay a bit longer and explore the resort. The hotel entrance is absolutely beautiful. The lobby is peaceful with the design and openness of architecture of building. At check in we were greeted with a cold cloth and green juice. There is a large palapa that serves breakfast- buffet and menu avail. Arturo, Alejandro and Jesus are amazing and go above and beyond. You can also have lunch and dinner there. There is another outdoor restaurant next to the water for lunch and dinner. Ivan was wonderful at helping with our lunch being fantastic! He went above and beyond for us. At dinner there are an additional 2 options- Italian and seafood. Both nicer restaurants. Rooms- they have quite a few categories of rooms from ocean view, pool view, luxury presidente suite etc. Pools- one family infinity and 1 adult/quiet pool. Large hot tub area too Cabanas- cabanas over the water that are absolutely amazing as well as poolside cabanas available. Beach areas - Cozumel is rocky but they have an area where they have done an excellent job of removing the rocks. There are 2 other areas you can snorkel and see tons of fish! Spa- nice, and quaint. Very peaceful. They offer facials, massages, body treatments, mani/pedi and more! They have several pools of different temps as well as a vapor and steam room. Tennis courts and gym- both nice!! Sorry not more info- I don’t exercise much and don’t definitely on vacation. Kids area- area for kids and kids crafts

AGMG2

Stay somewhere else

Reviewed 4 august, 2022

We stayed here for 10 days in March. The hotel is lovely and the beach is beautiful. Those are the positives. On arrival, we were checked into the wrong room (no balcony), we’d paid for this! We went to reception & after speaking to three different people at reception, who were rude & unwilling to help & a long flight with a 2yr old & 1 yr old, we gave up. We tackled this again in the morning to be told they were fully booked. We booked a room with a balcony on the IHG app & they had to move us (to a smaller room, and refused to amend the price in line with that, which was infuriating and really terrible of them to knowingly rip us off!!) The club lounge wasn’t of IHG usual standards. The coffee machine was broken for the full 10 days we were there. And on an evening every time we ordered a drink, we’d have to ask at least twice more until someone finally brought us something. I’ve remained faithful to the IHG brand for years - but please don’t stay here; it’s very, very expensive and what you get won’t equate to what you’ve paid for. The location is also bad - there’s no bars or restaurants close by, so you’ll end up having to get a taxi everywhere. Very, very disappointed with this stay.

CharlotteB353

Overall Decent Stay

Reviewed 1 august, 2022

Stay Report - 7/29 to 7/30 Location: This was my second time in Cancun, I think I prefer staying a little more south in the Hotel Zone.  There isn't much around this hotel except for a few local restaurants.  With traffic it took me 45 minutes to get there from CUN, without it took me 30 minutes to get back Hotel: Mixed feelings.  The lobby is very nice as are the grounds themselves.  I was pleased to find two pools and an okay beach (it's on the lagoon side which isn't as nice as the ocean side in my opinion).  The hotel though feels pretty old outside of the lobby and the grounds.  There are also only two elevators and waits can be long.  Security is very good though.  They checked everyone coming in and there were security guards in the lobby as well. Check In: I'm Spire/Ambassador and this was not recognized at all outside of a $20 F&B credit.  No upgrade though I was texted twice in the week leading up to my stay and asked if I wanted to purchase an upgrade Room: Pretty disappointing.  I'd paid extra for a King Lagoon View room and while the view was nice the room was on the small side, felt pretty old, and has a really small and cramped bathroom.  The fact that it doubled as a closet didn't help much.  Luckily there were outlets next to the bed and Wifi worked well Dining: I had two lunches at Le Cap Beach Club which meant two decent lunches and cold beer and I had dinner at El Caribeno which made for a nice lobster dinner.  Service was phenomenal too.   Lounge: I paid for a Club rate.  The lounge is a really large space just off the lobby.  The fact that everyone can see into it is a little odd though, it makes you feel like you're in a restaurant.  Liquor selections were mediocre as were evening appetizers (cheese, meats, two hot dishes and nibbles) but breakfast which had numerous hot items and an omelet bar was really good Overall a decent stay.  The level of service I got and the pool and beach areas make up for the lack of Ambassador treatment and the rooms 

Sal_Paradise767

Amazing experience in the InterContinental President!

Reviewed 23 july, 2022

My husband and I recently visited Cancun and stayed in a wonderful boutique hotel on the Lagoon side, but as we wanted to experience the ocean side of Cancun. We looked for a place where we could rent a couple of chairs for the day and enjoy the beach and ocean. We were fortunate to find online reviews of the InterContinental Presidente Resort, and I am so happy we found it! My first impression upon arrival was a very clean and spotless lobby that is beautifully decorated. Alfredo at the reception was very helpful and helped us get an early check in as we only had one night left. When we walked to the pool/beach area, it was clear everything is clean, well-managed and beautiful. They have a few pools, so it never felt crowded. Once we found a Palapa (shaded cover for the chairs) on the beach, we were amazed by the color of the ocean, beautiful views of the turquoise water, and white powder sand. This resort seems to have more beach area than other neighboring resorts, and while it is in the main hotel zone, we did not find it to be rowdy, noisy, or hectic at all. I have to say they hotel employee who cleans the beaches does an amazing job - I wish I had his name. We ordered food from their restaurant “Le Cap” and the food was amazing, the best Pina coladas I ever had! The service from the waiters was top notch! We were well taking care of by Claudia, who is so attentive, warm and welcoming, and just a rock star! She is very professional and has a fantastic attitude. Also, her manager Javier, the Pool Concierge, does an amazing job, as well, walking the beach and pool area checking on guests just to make sure everything was fine, and in case we needed anything. As one point, we had a group of young kids sit next to us on the beach, and it was immediately clear thanks to Javier and Claudia, that they would not tolerate wild and crazy behavior and noise. The breakfast buffet was fantastic. For years we’ve avoided large resorts like this, preferring smaller boutique hotels, but the hotel and their staff changed our view. We definitely plan to return since it was a wonderful experience!

ciao2000

I booked this hotel brand because every where but HERE is amazing!

Reviewed 19 july, 2022

So first off, I’m highly allergic to feather pillows. I have asked for non feather pillows and comforters, but they keep exchanging them with more feathers. Pillows.haven’t slept in 4 night, I’m so miserable and sick! Next, they don’t understand how to merge reservations, (every hotel gets this) today I set my key card 5x, and that’s a normal day.. I’m a IHG credit card holder, and I have my card linked to my room but it never works.. When it comes to checking in, it’s the longest painful process I have ever had.. Before I got here, I called the 800 number, they said to email them and I did a few times and never heard back. That’s very unusual for this brand, they also don’t have a 800 number to call and gave me their local number that they don’t answer.. I also Facebook messaged them and no response.. Mexico is one of my favorite countries to travel too, for me is their fast wonderful service, that’s why I’m disappointed.. on the positive side, the hotel is clean, the staff is kind and the beach is well taking care off.. I will never stay here again but I don’t blame the staff, I thinks it’s a language barrier but I do blame the management and IHG, they should have the same standards as they do in their other properties even when they are in another country.. I will still go to the ones in the USA, but never outside the country..

O5678KLlaurad