Krystal Cancun

TripAdvisor Review

Based on 8568 review

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Krystal Cancun offers the best of the destination. Located in the main area of Punta Cancun, which is the heart of the activities and entertainment. Once you pass through our doors, leave behind the hustle and bustle of the world while you relax on our white sandy beach, or taking a bath in the swim...

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Availability

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Habitación estándar USD

With 34 m² and floor to ceiling windows that offer a panoramic view. You can choose between a King bed or two double beds. Maximum capacity ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Habitación de lujo vista al mar USD

With 34 m² and balconies ofrecen spectacular views of the Caribbean Sea. You can choose between a King bed or double beds. Maximum capacity ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Krystal club USD

To pamper yourself while on vacations, choose these elegant 32 m² rooms, all with a comfortable King bed or double beds, accentuating the de...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Habitaciones romantic USD

These bright rooms of 31 m² square meters are located in front of the sea. It has a King bed, TV with plasma panel, large windows, private b...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 4 years

Immediate booking

Estudio familiar vista al mar USD

40 m2 room with balcony and sea view, ideal for a family of 2 adults and 2 children, with a king size bed and a pull-out sofa bed, refrigera...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 4 years

Immediate booking

Property Info

Krystal Cancun offers the best of the destination. Located in the main area of Punta Cancun, which is the heart of the activities and entertainment. Once you pass through our doors, leave behind the hustle and bustle of the world while you relax on our white sandy beach, or taking a bath in the swimming pool, or better yet, enjoy a massage at the spa. Everything you need or want this scope and our goal is to ensure your maximum relaxation. Charming rooms and suites have been designed for all kinds of travellers, from the family rooms that offer more space, rooms with view to the sea, our suit...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageWi-Fi
Wellness facilities
SPAMassages on RequestChildren's outdoor saltwater poolFree fitness centerSpaCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SBabysitting on RequestBarDirect beach accessMassage Service
Business Facilities / Facilities
PhotocopiesCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.Coffee/Tea Maker
Food & Beverage
restaurantSpecial diet menus (on request)Buffet RestaurantPublic Restaurant24-hour room service
TVAccepts major credit cardsRooms for the disabledJacuzziWedding Service
several
Wheelchair AccessibilityBroadband InternetSpecial diet menus (on request)
Family entertainment and services
Coffee/Tea Maker
Activities
Bath/Shower Combo
Cleaning / Laundry Services
Online check-in
Transport options
TVOnline check-inTowels and bed linen
Stores
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 indooGift ShopBusiness center
Accommodation
24-hour room service

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    3707

  • Very Good

    2139

  • Good

    1219

  • Reasonable

    675

  • Bad

    828

Travelers profile
  • Business

    293

  • Couples

    3041

  • Solo travel

    220

  • Family

    2848

  • Friends getaway

    1385

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

El Mortero

Reviewed 19 january, 2022

Ohlam Castro Juan May was great server and there was great Mariachi and I felt the presence of the ancestors. The Aztecs. And I was with a white woman. Did not feel weird. Great staff. Great food. Great atmosphere.

maritol2022

Birthday Special

Reviewed 19 january, 2022

Ohlam Castro y Juan May-Arlete - muchas Gracias para mi vistita. Great music, great experience. Celebrated my birthday here and they were able to surprise me with a wonderful atmosphere. Mariachi sand me las mananitias para mi cumpleaños. Giant margaritas were a plus. Good food! Recommend !

kristinamC1261IP

Brilliant Restaurant

Reviewed 19 january, 2022

Visited here with my girlfriend while on holidays. Brilliant restaurant and fantastic food. Staff are all so polite. Great entertainment too the mariachi band sings to each table and does requests. Drinks are big and strong too which is a bonus. Juan May our waiter was quick to bring the menu and didn’t make us feel rushed. Will definitely be back.

Darragh99M

Outstanding service

Reviewed 19 january, 2022

This hotel is amazing! Staff are so helpful and friendly!! I asked for late checkout cuase my flight was in the afternoon and the receptionist was very accommodating. Would ceryainly reccomend and hope to be back soon!!

884familyb

Vaccacion para relajar

Reviewed 18 january, 2022

Justo, Miguel and Cruz were very helpful and attentive today. Justo did a good job explaining what the plates had in it and he was very fast and gave us a great experience here at Velas. I will be coming here for dinner again before my trip ends! Thank you justo and his crew!!!!

lizetl2022