Grand Oasis Cancun

Enjoy the Mexican Caribbean
Enjoy the Mexican Caribbean

TripAdvisor Review

Based on 14639 review

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Grand Oasis Cancún es un hotel todo incluido ubicado en la zona hotelera de Cancún. Este hotel tiene fácil acceso a los centros comerciales más importantes de la ciudad como la Plaza Kukulkán, a 3 kilómetros, y La Isla, a 5 kilómetros. Grand Oasis Cancún se sitúa a 18 kilómetros del centro y a 17 ki...

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Availability

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Grand Standardmx

1 King or 2 Matrimonials, Air conditioning, Cable / satellite TV, 42 inch flat screen TV, ($) Direct dial telephone, Wireless Internet, Secu...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 1 years

Immediate booking

Grand Ocean View

Grand Ocean View This room is located in the Grand Oasis Cancún complex. El Oasis Cancún Lite includes basic amenities and access limited to...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 1 years

Immediate booking

Vista para o mar

1 King or 2 Matrimonial Beds, Air Conditioning, Balcony or Terrace, Bathroom Amenities, ($) Direct-dial Telephone, Hair Dryer, Minibar, Priv...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 1 years

Immediate booking

Grand Standard NRF

1 King or 2 Matrimoniales, Air conditioning, Balcony or terrace, Bathroom amenities, ($) Direct dial telephone, Hair dryer, Minibar, Private...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 1 years

Immediate booking

Padrão

1 King or 2 Matrimonial Beds, Air Conditioning, Balcony or Terrace, Bathroom Amenities, ($) Direct-dial Telephone, Hair Dryer, Minibar, Priv...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 1 years

Immediate booking

Garden Terrace

Room with 1 king-size bed or 2 double beds, air conditioning, balcony or terrace, toiletries, ($) Direct-dial telephone, hairdryer, minibar ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 1 years

Immediate booking

Pôr do sol

Room with 1 king-size bed or 2 double beds, air conditioning, balcony or terrace, toiletries, ($) Direct-dial telephone, hairdryer, minibar ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 1 years

Immediate booking

Grand StandardSud

1 King or 2 Matrimoniales, Air conditioning, Balcony or terrace, Bathroom amenities, ($) Direct dial telephone, Hair dryer, Minibar, Private...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 1 years

Immediate booking

1 ADULTO + 2 NIÑOS

housing for 1 adult with 2 children under 12 years old 1 King or 2 Matrimoniales, Air conditioning, Alarm clock radio, Bathroom amenities, (...

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Cancellation Policy

Amenities in this room:

Max 1 adult

Max 2 children -

by 1 years

Immediate booking

Property Info

Grand Oasis Cancún es un hotel todo incluido ubicado en la zona hotelera de Cancún. Este hotel tiene fácil acceso a los centros comerciales más importantes de la ciudad como la Plaza Kukulkán, a 3 kilómetros, y La Isla, a 5 kilómetros. Grand Oasis Cancún se sitúa a 18 kilómetros del centro y a 17 kilómetros del Aeropuerto Internacional de Cancún (CUN). Este hotel en Cancún cuenta con 581 habitaciones que ofrecen vista al mar o a la laguna. Todas están equipadas con caja de seguridad, minibar, radio reloj despertador, televisión de plasma de 42 pulgadas, teléfono de marcado directo y acceso a...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyKids Club
Reception services
Services / Luggage Storage
several
Broadband Internet
Food & Beverage
PubrestaurantBuffet Restaurant
Transport options
Pool Bar
Pool and wellness facilities
Pool
Business Facilities / Facilities
Meeting RoomsConference CenterBusiness Center
Stores
Gift ShopHair stylist
Wedding Service

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    4454

  • Very Good

    3395

  • Good

    2491

  • Reasonable

    1549

  • Bad

    2750

Travelers profile
  • Business

    219

  • Couples

    3943

  • Solo travel

    358

  • Family

    4391

  • Friends getaway

    4401

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Artwork drawing

Reviewed 4 december, 2021

I really enjoyed the resort, i will tell all my friends to stay here. Awesom. Special thanks to Guillermo... The food and entertainment is great, we will be back with friends. Guillermo was great with the entertainment staff.

lylesrussell1

Lots of funny activities

Reviewed 2 december, 2021

I was in this hotel for one week and beside couple of trubble because they close half of the hotel for a special event, i would like to say a big thank you to the crew who organize the activities ! Thank you to : Alfredo, Alessandro, Jhan, Alberto Villanueva, Eva, Jamell, Carlos, Gianmarco, Alex, Eddie/Edi and especially Janine and Yasmine ! The activities was great and we had a lot of fun durant our days in the hotel. Michael

Pioneer61715855518

Pollen Events

Reviewed 30 november, 2021

I had a great time with all of the people around the world that came to the 3 events. The hotel staff was very welcoming and helpful. The food was great at Sarape and the White box. I want to say a special thanx to one of the best concierge I have ever had. Karina and Ariadne, they were always smiling, always willing to help and never rude. They really made my stay.

Philip F

says all inclusive but not all restaurants and clubs are accessible

Reviewed 30 november, 2021

I thought it was all inclusive until I reached there.... basically they have band system for vip access you pay 100$ a day and get black band which will give you access to all the restaurants and clubs .......without this band you will get bad inedible food everywhere and wait for about 40 min to 1 hr to get this bad food and on top of that the waiters won't service you without a tip ... also, alcohol is watered down and wait is 15 to 25 min to get one beer..... staff is extremely rude...... all the good restaurants which have good food can only be access via this black band ....standard all inclusive that we booked is different from this black band experience . Total rip off ....only thing nice is they have beach party sometimes, and beach and pool is nice and younger crowd . I would never go back to this, can't wait for 40 mins just to get food which I have already paid for in all inclusive :) Also, without black band it is not worth it at all, pure rip off! Airbnb will be ten times better than this! I have been to cancun twice and grand oasis ruined my experience specially food and drinks.

yuganshg2021

Utterly Shambolic

Reviewed 30 november, 2021

Although appealing from the outside, please do not be mistaken by this place. Pool cold, food absolutely inedible and this is not an exaggeration, entertainment non existent, mould in rooms - prevalent. The staff are rude (constantly ask for tips) for the bare minimum e.g serving you one drink. Checking in took half of my trip, the staff are slow and careless. Had to check in and check out to stay an extra night and the room was flooded with the toilet seat off which did not work. This is was probably a result of the outrageous flood of the hotel mid stay covering four floors. The array of food at lunch time is dull and obviously frozen. The breakfast was disgraceful and we found ourselves leaving the hotel most nights to eat as the one time we did try the sit down restaurant my steak was that poor I am genuinely contemplating becoming vegetarian. The beds are equally as comfortable as the floor, with the pillows complementing this. I genuinely cannot convey how bad this place is in words. Beach is nice though.

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