Oasis Palm

Enjoy with the Family
Oasis Palm Organizes your wedding

TripAdvisor Review

Based on 4757 review

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Oasis Palm es un hotel de playa todo incluido ideal para viajes en familia. Este inmueble de forma piramidal se ubica en la zona hotelera de Cancún, en el área donde el mar Caribe y la laguna Nichupté se unen. A 400 metros de la propiedad está el embarcadero desde donde salen los botes que cruzan a...

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Availability

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Family

2 Matrimoniales, Air conditioning, Alarm clock radio, Bathroom amenities, Dark curtains, ($) Cafetera a solicitud, Direct dial telephone wit...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 1 years

Immediate booking

Standard

1 King or 2 Matrimoniales, Air conditioning, Alarm clock radio, Bathroom amenities, ($) Cafetera a solicitud, Direct dial telephone, 42 inch...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 1 years

Immediate booking

Superior

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

by 1 years

Immediate booking

1 ADULTO + 2 NIÑOS

housing for 1 adult with 2 children under 12 years old 1 King or 2 Matrimoniales, Air conditioning, Alarm clock radio, Bathroom amenities, (...

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Cancellation Policy

Amenities in this room:

Max 1 adult

Max 2 children -

by 1 years

Immediate booking

Property Info

Oasis Palm es un hotel de playa todo incluido ideal para viajes en familia. Este inmueble de forma piramidal se ubica en la zona hotelera de Cancún, en el área donde el mar Caribe y la laguna Nichupté se unen. A 400 metros de la propiedad está el embarcadero desde donde salen los botes que cruzan a Isla Mujeres y a 28 kilómetros se ubica el Aeropuerto Internacional de Cancún (CUN). Adicionalmente, el centro de la ciudad y el campo de golf del hotel Oasis Cancún se localizan a 5 kilómetros, pero en sentidos opuestos. Este hotel familiar en Cancún dispone de 470 habitaciones. Algunas de ellas ...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyKids Club
Reception services
Services / Luggage Storage24 hour receptionTourist Office
Transport options
Car Rental ServicesParkingFree Parking
Cot available on requestAccepts major credit cardsPolyglot TeamElectric KettlePrinterGymnasiumATMWedding ServicePlayground
Accommodation
Hair dryerSlippersMicrowaveKitchenetteBalconyTelephone WC
several
Broadband Internet
Business Facilities / Facilities
PhotocopiesFaxMeeting RoomsSteam roomConference CenterBusiness Center
Common areas
Playroom
Food & Beverage
PubrestaurantBuffet RestaurantCocktail Services
Pool and wellness facilities
PoolOutdoor PoolFree fitness centerMassages on RequestDirect beach accessMassage ServiceSPASPA
Activities
Pool TableWater sports
Cleaning / Laundry Services
Daily maid service
Stores
Gift ShopHair stylistBeauty SalonHairdresser on requestShops / Shopping

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1991

  • Very Good

    1234

  • Good

    731

  • Reasonable

    379

  • Bad

    422

Travelers profile
  • Business

    49

  • Couples

    1112

  • Solo travel

    65

  • Family

    2359

  • Friends getaway

    764

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great experience!

Reviewed 6 november, 2021

We had the best experience in the Oasis Palm Hotel in Cancun. The staff were very nice and very humble. The service was incredible, the food was great, and the beach and appearance of the hotel are gorgeous. Everything is very clean. I would recommend Grand Oasis Palm and Oasis Palm to everyone. It is great for family trips and there is a lot to do for kids and adults.

L358DQcristinab

Oasis, for the beach

Reviewed 5 november, 2021

Just came back from a wonderfully warm week in Cancun. Had some pros and some cons about the resort, nothing incredible that really jumped out apart from the people we met! Pros: Beach waters were calm and tended to daily. The hammocks are a wonderful touch, as well as the yoga in the morning on the pier. Entertainment staff were engaging and played some fun music throughout the stay! Shout out to Luis, Toni, Olivaren and Jorge for adding joy to the days. The pizza place was a nice touch with some great cheese. From what I could see, a fun resort for families due to the atmosphere. Spent most of our time on the beach though :) Bar service was okay, but didn't seem to exist much on the beach most days, even with tips, just not the people available? Shoutout to Laura who was amazing and personable. Kudos to Ramon, Victor and Adrian at the bar for some good service. Covid protocols set up in place, most people wearing masks to and from getting drinks and food on the beach and at the restaurants, and buffets. AC was nice in the rooms and at most of the common eating areas. Cons: Limited food selection in buffets. A couple times we found ourselves sick, not sure from what, but needed some stomach relaxants to overcome the issue. If you don't ask for middle tier alcohol (Smirnoff, Absolut), you won't get it, which I suppose I understand, but felt a bit upset that wasn't the standard, not bothersome as I am vocal. The wifi was a surcharge, which seems to be hit and miss - I find if the resort added the wifi for free, they could in turn generate more social media interest. I wasn't interested paying for data to share for a resort's image, which was medicore but still enjoyable. What annoyed me the most is that there was an extra charge for the safe more than anything. I think it's commonplace to offer the extra security and peace of mind for free, but it wasn't even explained to us until we entered the rooms, so having to go back and wait in line to get access to a key - should have been given to as on entrance and check in, to waste less time overall. Also not enjoyable to hear that only single king/queen beds were offered in the ocean view rooms, as I came with a friend and we wanted separate bedding. Asked for the upgrade and was told it didn't exist - whether that is true or not, it should be adjusted. Slow elevators as mentioned, not bothersome on the 3rd floor, maybe annoying if you have bad mobility. No balconies for the double bed rooms either. Feels like friends get shorted unless they would like to bed together. Despite the issues, I would be hesitant of coming back, but still enjoyed a calm relaxing week at the beach.

logancanada

Best place to be

Reviewed 4 november, 2021

Thank you to all the staff of the oasis palm special a Mr. Rafael Briceño and the supervisor Leidy Rosado who take care my state on this beutifull place is my fourth time and always the best vacacion, food exelente, entertainment exelent service on the front desk excelent thank to Judith and Olivia will be back soon we.love you all the staff

Luis H

Room Ransacked while gone. Very little english spoken, More for locals.

Reviewed 29 october, 2021

This resort would have been great 30 years ago. I just have to say Spend a little more money to go to the grand oasis or somewhere else completely. The first day had to do a timeshare presentation and our room got ranscked while we were out , even had the do not disturb sign on the door. Nothing of value was taken because we had carried it with, contacted security and the concierge. They cam e to the room and did a read of the swipes on the door lock, and said it only showed my key being used, once. we had swiped the key 3 times , for coffee, forgot masks, and forgot second room key. someone is smarteer tantheir system or they are dishonest. We had zipped up all our bags before we left and all the zippers were opened when we returned. The resort itself is cramped and doesn't have a large beach. The pools were full of kids all day long, not a relaxing atmosphere so went to the beach which was small and full also. Ended up doing day trips away from the resort everyday. The food was below average at 3/5 of the restaurants (2 closed, but not told that at booking ). the drinks are really watered down which is to be expected some, but you could die of water toxicity before any alcohol poisoning. conclusion , Spend the extra $10-30/ day to stay somewhere nicer. this is a 1-2 star not a 4 star.

natemR4452VB

Wonderful dining experience

Reviewed 22 october, 2021

Jose plascido and Miguel De la Cruz gave us a wonderful dining experience at Los Agaves Terraza! Food was lovely! And the service was superb and made us feel special! Highly recommend their servic team!

JianH53