Based on 144 review
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This charming hotel is situated in Canton Area. There are a total of 66 66 at Residence Inn Canton. This null was refurbished in 2012. The establishment's common areas include Wi-Fi internet connection. The front desk offers 24-hour reception. Some services may be subject to additional charges.
Check-out ends at: 11:00
Pool and wellness facilitiesDip into one of the 2 spa tubs or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge servic
Business Facilities / FacilitiesDip into one of the 2 spa tubs or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge servic
This was not up to the Marriott standards!
Reviewed 13 september, 2021
I don't really like to leave negative reviews without some sort of positive. The only positive I can give about this hotel was that the front desk staff were friendly and helpful but other than that this hotel was not up to the Marriott standards we are used to staying in! 1. Maintenance has not been kept up on this hotel as there were parts of the floor peeling apart and parts of the wall taped back together with blue painter's tape. 2. The side door would not work with the key entry so somebody had propped the door open with a rock which did not make us feel as though safety was a concern at this hotel 3. We woke up in the morning to find somebody sleeping in the hallway 4. Other hotel guests were fighting and causing a commotion in the parking lot for all hours of the night We chose this hotel because it was the closest one to an event we were attending in Berlin Ohio, but for other Travellers and especially those with family I would not suggest staying at this hotel property! Marriott should clean this one up to protect their reputation!
Reviewed 5 september, 2021
I am a Marriott member and arrived at this location around 11:00 pm, hotel had a weird smell in the lobby that carried all the way through the place. We were on the 3rd floor that smelled like a kennel. We crashed after a long road trip anyway, the next morning we open the windows and were completely disgusted with the condition of the room. Spills all over the sofa bed and covered with pet hair. Did a little month digging and pulled back the bed sheets and the mattress was gross, spots/covered the entire mattress. Front desk wanted to know what the issues were so they can correct for the next guest. What about us? Nothing. Had to contact Marriott directly to get a response and was told I would receive notification from the property. This never happened, did see a small credit on my CC statement, but that’s it. It’s clear management at this property need to go. I will be reporting this this along with photos to the board of health. I am loyal to the Marriott brand but beware if this location….
Don’t stay here.
Reviewed 29 august, 2021
The hotel is sadly in need of a cleaning and an update. It’s apparent that the property has not been taken care of. Disappointed in the Marriott “standard”. We really wanted to change hotels but it was too late. I just wanted to share the experience so you won’t make the same mistake.
Reviewed 6 august, 2021
The staff is wonderful. The General Manager Sharon has gone above and beyond to be very helpful and courteous. We have been here 3 months and have another month to go. We were here last year also and we will be here again next year for sure! I appreciate all the hard work the staff has done to make this a home away from home.
Reviewed 1 august, 2021
We came in town for my nieces wedding and was upgraded to a two bedroom suite. It was an exceptional room. After the wedding and reception a few of us came back and hung out around the fire pit and had a couple of glasses of wine. The only thing that could have made it better was the pool being open.