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2 adults - 0 children - 1 room

Park Plaza Cardiff

Starting at

$ 150

2901 TripAdvisor Reviews

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According to guests, it's ideal for:

Property Location A stay at Park Plaza Cardiff places you in the heart of Cardiff, within a 10-minute walk of Principality Stadium and St. David's Hall. This 4-star hotel is 0.3 mi (0.5 km) from Cardiff Castle and 0.4 mi (0.7 km) from Cardiff Motorpoint Arena. Distances are displayed to the neares...

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Property Info

Property Location

A stay at Park Plaza Cardiff places you in the heart of Cardiff, within a 10-minute walk of Principality Stadium and St. David's Hall. This 4-star hotel is 0.3 mi (0.5 km) from Cardiff Castle and 0.4 mi (0.7 km) from Cardiff Motorpoint Arena. Distances are displayed to the nearest 0.1 mile and kilometer.
- New Theatre - 0.1 km / 0.1 mi
- Queen Arcade - 0.4 km / 0.2 mi
- St. David's - 0.4 km / 0.2 mi
- Capitol Shopping Centre - 0.4 km / 0.3 mi
- Cardiff City Hall - 0.4 km / 0.3 mi
- National Museum Cardiff - 0.4 km / 0.3 mi
- St. David's...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
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You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wRelax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a waterslide. This Mediterranean resort alsRelax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a waterslide. This Mediterranean resort alsPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wRelax at the full-service spa, where you can enjoy massages. 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Wellness facilities
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Reception services
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Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1558

  • Very Good

    910

  • Good

    252

  • Reasonable

    102

  • Bad

    79

Travelers profile
  • Business

    640

  • Couples

    1098

  • Solo travel

    135

  • Family

    426

  • Friends getaway

    392

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

More negatives than positives

Reviewed 15 may, 2022

+ spacious room + firm, comfy bed + clean room and communal areas + good breakfast - buffet-style with lots of choice - house-keeping didn’t change water bottle - house-keeping didn’t provide cleans glasses - one of the bar staff in Laguna Bar was messing with his hair & then handled garnish for a cocktail without washing his hands - three tables were left uncleared in Laguna Bar - stairs aren’t signposted on floor one (no idea for other floors) and the fact this is a fire escape route means people have to know where they are My partner had booked 2 nights here as a birthday surprise for me. In error he’d booked 10&11 May rather than 11&12 May - and paid upfront online. When we checked in the error was pointed out and, fortunately, they could still provide the same room for the unbooked night, saving us having to move rooms or, even more annoyingly, move hotel. However it really was disappointing no offer of a reduction of cost despite it being an honest mistake. When we asked if the cost could be transferred it was ‘no, you booked through Expedia’. Just no interaction, apology - a flat ‘no’. In these days you’d expect a little more communication, support etc.

ALW125

Could be much better.

Reviewed 11 may, 2022

Arrived late afternoon and found the room to be run of the mill. Cleaning was lacking and room and bathroom dusty. Toilet needed a good clean. Bathrooms are tired. Raised issues with reception and went out for dinner. On my return- the toilet was still dirty and I don’t think anyone had been into the room. Was offered another room which was ok. Beds sag in the middle and not comfortable for a good nights sleep. Water pressure is a major issue as took 1/2 hour to fill a shallow bath and the shower pressure was none existent. Overall- I felt the hotel was overpriced at £150 a night. Will find accommodation elsewhere in Cardiff next time.

Sawilliams_uk

A very lovely stay

Reviewed 4 may, 2022

We were lucky enough to be upgraded to an Executive Room with a lovely tree lined view. We found all the staff exceptionally helpful, all prepared to go that extra mile to make sure you enjoy your stay as much as possible., they really couldn’t have been nicer.

Pixiewood

Good staff but no sleep.

Reviewed 3 may, 2022

On a positive note we arrived for an event and discovered that somehow we were a day early. Quite how that happened I do not know but my wife threatened to kill me. Dafydd, the person managing our booking at reception was the epitome of professionalism, calm , collected and after much tapping of his keyboard found us a room. Phew.... Unfortunately sleep was not to be found as the noise in the hotel was unbelievable. The room was a good size and well appointed, pillows could do with some consideration as they were not too comfortable but the real issue was noise. The rooms have massive solid oversized doors that appear to be about 8 foot high. They slam with a thunderclap and you hear everyone of them at all times of the day and night. The walls are paper thin and as we were settling in we could hear every word of staff in the corridor outside. Throughout the night we were kept awake by doors slamming and loud quests. In the morning we complained to be told they were aware of some problems with guests but of course our lack of sleep was history by then. So what we have is a superficially luxury hotel priced at a reasonably high rate but from a comfort point of view the excellent bathroom, toiletries, super sized bed etc will not help if there is inadequate soundproofing. The cacophony of the guests was also matched by the street sounds and police sirens. Breakfast in the morning was mediocre and could have been better but again nice staff.

David S

Nothing too much trouble

Reviewed 3 may, 2022

Just stayed one night with daughter and granddaughter. The staff were polite and helpful in both reception and dining room. When I said at breakfast they had run out of pastries they cooked a selection especially for me! It is the second time I have stayed and I would definitely stay again.

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