Based on 1790 review
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This luxurious hotel enjoys a stunning setting in Cartagena de Indias. The hotel boasts close proximity to a broad range of attractions in the area. Guests will find themselves within easy access of Santo Toribio Church, Puerta del Reloj and San Pedro Claver Church and Convent. San Felipe de Barajas Castle, and Simon Bolivar House and Museum are also located nearby. This stunning hotel enjoys a mesmerising design. The interior is superbly appointed, offering a luxurious setting in which to unwind. The guest rooms are eloquently designed, combining traditional and contemporary styles. The hotel...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesPoolOutdoor Pool
Reception servicesConciergeLuggage storage
You'll be glad you stayed here
Reviewed 5 october, 2021
This hotel is gorgeous and in a terrific location in the San Diego section of the walled city/old town. Don't miss having a sunset drink on the rooftop, the view is not to be missed, or their delicious breakfast. Jhordan and all of the staff are great too.
Beautiful Property and Amazing Service
Reviewed 29 september, 2021
The hotel is nicely designed. The room was very nice. The location is great. Their restaurant is amazing. The breakfast has endless delicious options. The service and attention that I received speak volumes about how well this property is managed. I was provided with a private room to take a Covid test that I had to take before my return to the U.S. They were very accommodating and offered to help in many different ways. Thank you Andrea and Jorge at the rooftop bar for being so wonderful. Erick, I really appreciate all of the help and the courtesy that you extended to me during my stay. Areginth and Jose from the restaurant, you guys are amazing. This place truly offers you a luxury experience. I highly recommend.
We were WOWED!!!
Reviewed 12 september, 2021
This is a place where quality, luxury, architecture, service is beyond expectations. What a wonderful place to spend and enjoy an exceptional holiday. Everyone at this hotel go beyond their job description. Our muddy and very wet hiking boots from Trekking the lost city just before showing up at the hotel went missing when I placed them hidden behind a huge clay pot so that they dry up. The next day a gentleman from house service dropped them off cleaned and dry. Who does something like this without we even asking for such a service. It is Bastion Luxury and their dedicated staff. We just fell in love with place and the people that work there.
Bastión is family.
Reviewed 10 september, 2021
My wife and I visited Cartagena and spent 5 nights at the wonderful and amazingly staffed Bastión hotel in August. Luxury is in their name because that is exactly what Bastión feels like. Expect to be accommodated in every possible way and treated with 5 star customer service. The hotel is beautiful and the location is great but what makes this hotel truly special is the staff. They really treat you like family. From the moment my wife and I walked in, we were greeted warmly and given 100% attention. I'll start with Jorge Blanco and Andrea. They are two of the staff that work around the pool/rooftop area. Jorge was always one step ahead of everything and Andrea prepares the most delicious guava milkshakes. Cesar Camilo by the reception area was always willing to cut my wife's coconuts in half to get to the coconut meat. Cesar was also great at recommending places in the area for us to visit. At breakfast, Henry Mendivil was always courteous. You'll find out from him how delicious the empanadas and arepas are at the Bastión. Ana, Jorge Luis, and Gina were exceptional as well. Felix Silgado at the entrance would make sure we always had a car to get us to where we were going. Also, if it rained he'd make sure we had an umbrella. If you're looking for an amazing driver, Guillermo Castro is the best! Guillermo is so knowledgeable about Cartagena and Colombia and you can speak with him for hours about pretty much anything. He knows it all! I'm sadly missing a few names as their names escape me but rest assured that each and every staff member at Bastión is incredible. There is no doubt in my mind that I will return. If you are thinking of visiting Cartagena and looking into the Bastión, look no further. I will not forget this experience. You will also walk away having met some pretty amazing people. Thanks again to the entire Bastión staff. It was a pleasure to have met you all and stayed at your wonderful establishment. -Claudio Cabrera
Reviewed 7 september, 2021
Would return to this hotel for the service alone. Every waiter by the pool and restaurant were extremely kind and attentive. Food was great as well. Well maintained rooms and in a great location. Would recommend to anyone visiting Cartagena.