San Lazaro Art Hotel

TripAdvisor Review

Based on 594 review

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San Lazaro Art Hotel is located in front of the imposing Castillo de San Felipe de Barajas, the maximum Spanish fortress built in all America, at a distance from the Historic Center. Well done by placer or by business, it is an excellent accommodation option, gracious and comfortable in your rooms a...

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Quarto Standard

A standard room at the Allure Canela Hotel is approximately 30mts² in size. This type of room is located on floors 2 and 3. Each has a city ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 12 years

Immediate booking

Quarto Superior

The superior room at the Hotel Allure Canela is approximately 32mts² in size. This type of room is located on the 2nd floor. They overlook t...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 12 years

Immediate booking

Suíte Júnior

The Junior Suites of the Hotel Allure Canela By Karisma are approximately 39mts² in size and are located on floors 2 and 3. They have views ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 12 years

Immediate booking

Premium Familiar

An upper room at the San Lázaro Art Hotel has a size of approximately 31mts². This type of room is located on floors 2 and 3. Each of them h...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 12 years

Immediate booking

Property Info

San Lazaro Art Hotel is located in front of the imposing Castillo de San Felipe de Barajas, the maximum Spanish fortress built in all America, at a distance from the Historic Center. Well done by placer or by business, it is an excellent accommodation option, gracious and comfortable in your rooms and the magic of the restaurant and the pool terrace, which overlooks the most wonderful view of the history of Cartagena de Indias. This is part of the Centro Cultural y Turístico San Lázaro - Artes® District, which runs an art gallery and the La Caja® auditorium, to enjoy the different cultural man...

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Check-in starts at: 15:00

Check-out ends at: 13:00

Property Amenities

Reception services
Services / Luggage Storage24 hour receptionTourist Office
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Accommodation
24-hour room service
Food & Beverage
Pubrestaurant24-hour room servicePrivate Restaurant
Pool and wellness facilities
Pool
several
Free Wifi
Transport options
Free Parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    425

  • Very Good

    138

  • Good

    21

  • Reasonable

    5

  • Bad

    5

Travelers profile
  • Business

    23

  • Couples

    282

  • Solo travel

    31

  • Family

    103

  • Friends getaway

    99

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good hotel but disappointed…

Reviewed 22 july, 2021

At first, our check in was very good, with a very polite staff. The room is very good, with a very comfortable bed. The most disappointing thing: breakfast! With a la carte menu (YOU MUST pick between few options), an entrance (granola or fruit) and the main plate (omelette, scrambled eggs) and bread, pancakes or arepas. My point is: how come you choose a nice hotel to stay and cannot ask for something else in the breakfast, yes, you cant ask for two options WITHOUT being charged! I asked the waiter for an omelette and scrambled eggs and he answered me if i would like to make an additional. I asked if they would charge me and he was like: of course!

Daniel P

Amazing hotel

Reviewed 12 june, 2021

Really nice customer service, confortable bed, good location and clean. Good food in the restaurant again nice customers service Nice environment Good breakfast (including) Beautiful view of the San Felipe castle Perfect place to rest your vacation

ariannatoro

Excellent customer service and spacious room.

Reviewed 18 february, 2020

The hotel is located few minutes away from San Felipe Castle where you will be able to have a panoramic view of the old city once you reach the top. The hotel staff was kind and they offered top class customer service. The hotel even provided us cold breakfasts as we started our tours very early in the morning, much appreciated. Also they cared about our safety and gave us valuable tips about the city. The facilities were modern, clean and tidy. Although the swimming pool on the rooftop is small, it has a great view of both Cartagena's old and new towns. The bar offers reasonably priced and tasty cocktails. I would definetely recommend this hotel to someone who wants to be in Cartagena for a couple of days, close to town but away from the chaos of the old city. Muchas gracias al hotel San Lazaro Art y a sus empleados por los servicios prestados. Muy buena experiencia!

Freddy F D

Hotel: Terrible disappointment.

Reviewed 16 february, 2020

Staff fantastic. 6 night stay. The owners if this hotel need to clean up and improve the facilities. Dirty carpets. Tattered pool towels, terrible breakfast at this price. Shower door could not close, water ran into the room. Sink did not drain. Soap holder broken. If you stay for a night or 2, you will be fooled by fresh water at reception, face-towels to wipe your face. Yet, no face towels in room. Door to patio hard to close, so all guests leave this open, making inside warm. Pool tiny and shallow. All photos on website misleading. Again, FANTASTIC staff. Thank you Miguel, Roberto, Diana and staff of breakfast room and Willy the driver. For the price, even in Cartagena, this was a wrong choice. Hotel owner to blame. Photo show real view from our room, filthy hallway carpet, dirty chair.

audreynoltepainter

Great Find

Reviewed 16 february, 2020

The staff here is wonderful; so friendly and accommodating The food in the onsite restaurant was very good. Room clean and updated. Located one block from a shopping center and a $3 cab ride from walled city. We’d stay there again!

Kathleen T