Hilton Garden Inn Raleigh-Cary

Starting at

$ 139

TripAdvisor Review

Based on 930 review

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Property Info

The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, Pool.The following services and amenities are currently not available: On-site Restaurant(s), Room Service.The Hilton Garden Inn Raleigh-Cary is a new-build hotel conveniently located in Cary, North Carolina near US 1 I-40 situated mid-way between downtown Raleigh and Research Triangle Park. We are a quick 15 minute drive to the Raleigh-Durham Airport (RDU). Hotel is positioned in the heart of the Crossroads Shopping Plaza, a short walk to over 60 retail stores, restaurants and movie theatr...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage

restaurant

several

Elevator

Pool and wellness facilities

Indoor pool

Reception services

Luggage storage

Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Fast check-inCoffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentSmoking areasIn-room accessibilityContactless check-in availableParty roomElectrostatic spraying used in disinfectionMultilingual teamQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. Additional features at thTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless Internet access, wTake advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden.Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeBusiness centerSpend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysittiTake advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstanTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

Guest rating

TripAdvisor

Travelers rating

Excellent
604
Very Good
212
Good
64
Reasonable
35
Bad
15

Travelers profile

Business
344
Couples
169
Solo travel
39
Family
293
Friends getaway
39

Scores Summary

Cleanliness
Location
Rooms
Service
Sleep Quality
Value

Overnight Stay

Reviewed 20 november, 2021

Room was very clean and the staff accommodated every need we had. The location is near restaurants and a shopping area. We will be returning. Our room was avaeragz size and the bathroom was nice. I would highly recommend

crth0mps0n

Disappointed

Reviewed 16 november, 2021

We we’re not made aware of a party at the hotel. We came back Saturday night, the music was so loud, below our room, which continued past 11:15 pm. We could not go to sleep. Would have been nice to know at check-in and given option to change rooms. We were not given a discount either. Took a picture of the mold in the shower.

Darynda K

Crap customer service

Reviewed 13 november, 2021

From the moment we checked in, customer service was non existent. Don’t get me wrong I understand the world is short staffed but if we continue to let things like things like this slide it is only going to get worse. 1.) we were asked “are you gonna need house keeping?” My first thought was, “for $170 / night, hell yeah I at least want someone to come make my bed and empty my garbage” but I agreed 2 of 4 days to have house keeping stop by…. We are on day 3 and have had to got to the front desk 3 times to ask for washcloths because no one has stopped at our room. 2.) 5 min after checking we noticed the bedside light was shorting out. And yes, we tried switching the lightbulb and it didn’t work. So we told the front desk immediately, 3 days later, the light is still broken. 3.) I finally called the front desk and expressed my frustrations, and there wasn’t anything even an apology!!! WTF? Again, I understand these are #firstworldproblems but it is the principle of the matter. To spend over $700 (room and restaurant) on a 4 day stay and have such crappy service only magnifies how broken America is.

Kara K

Nice overall stay - dark rooms

Reviewed 10 november, 2021

The hotel is very good overall, clean, comfortable and good service. One complaint is that the rooms are dark - lighting is poor. Another is the absence of USB ports. The front desk employees were great but there was very limited service- had to get blankets and towels myself.

swid2021

Pleasant Overnight Stay

Reviewed 13 october, 2021

The hotel and rooms were clean and comfortable. The staff was welcoming and friendly. Continental and cook-to order breakfast was available. Close to shopping and not far from the highway. Would stay here again.

YourTravelDiva1