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This delightful hotel boasts a prime position in Ciego de Ávila province in the Cuban Cayo Coco island. Guests can enjoy the white sandy beaches in the region and discover one of the largest coral reefs in the Caribbean Sea. Cayo Coco international airport is a mere 20 kilometres away, allowing business and leisure visitors easy access to and from other destinations. There are also many sightseeing attractions in the surrounding area, such as the impressive Jabalí Cave. The hotel rooms are elegantly and beautifully decorated with modern amenities and all the conceivable features for a pleasant...More details
Check-out ends at: 11:00
Reviewed 27 november, 2021
We are regulars at this Resort..... Have holidayed here several times and the staff here is top notch.... Made many friends and are booked for January of 2022, Because of Covid the last stay was in January 2019 and have been aching to go back, we've been all over the Caribbean and it's the people that keep bringing us back here..... it's Cuba and they don't have a lot but what they do have is presented well.
Quaint, quiet and comfortable 3 Star Hotel.
Reviewed 30 september, 2021
I personally enjoy this villa/hotel style setting. The staff is amazing/friendly, The food is honestly pretty good and getting better every year. It is Cuba.... things don't always work but if YOU are high maintenance then YOU are the problem. They try with everything they have and sometimes just don't have the resources... you get what you pay for. Bottom line, this is a beautiful resort, on a kid friendly/walk for miles beach with great surroundings.
Reviewed 5 august, 2020
Liked the resort, staff couldn't do enough for you. Close to airport, but had to wait for our room, We were able to put our luggage in a locked room at the front desk. Room was clean, cafe door squeaked so much I had to put a little baby oil on the hinges. My biggest problem were the sand fleas, they liked us. The salt pool was closed witch bummed me out. Food was okay, this is Cuba. Entertainment was good, near the main building. Did the a la carte once, was good. Would I go back? Not unless the noseeums have moved on.
My favorite hotel
Reviewed 15 march, 2020
We have stayed at this resort about 10 times beginning in 1998 We love Cuba and have styaed at many other resorts as well but our heart belongs to the Coloniel. The resort has the best archetecture and despite setbacks and hard ships the CUBANS are doing a remarkable job keeping the place well maintained. The staff are fantastic and sipping a coffee or a cervesa on the patio of the main hotel enjoying the ambeance is my happy place. We appreciated meeting other Canadians there who get it. The staff are terrific and we appreciated their company and warmth and can see that they are doing a really great job with the line up of bands in the evenings and the service. It is hard to compete with so many new resorts being built all the time but none have the charm of the Coloniel. The hurricaine took a toll on this resort , not only destrying the foliage which is coming back slowly, but also the infastructure . We overlook some of the luxuries we can get here in canada as well as elsewhere as we know the staff do their best. We had a great trip this past week and enjoyed the comradary of other guests and the staff. There was no hot water but we all managed to keep clean nevertheless and did not let it ruin our enjoyment. They will get it it fixed -I have no doubt as well as the salt water pool. Many challenges. THE ac worked, our room was charming and centrally located , the food and drinks were great and there is no where else I would rather be .
Someone needs to take responsibility for the deficits of a resort, the owners, or the airlines.....
Reviewed 14 march, 2020
First of all, just let me say, we have been travelling to Cuba every year, since 2009, some years 2 and 3 times a year, so we know of the issues that some resorts have.... If you are a light sleeper, stay away from room 1431, it is directly across from the disco.. The best part of that building was it was close to the lobby, the buffet, The toilet may or may not work, it was iffy at any given moment, takes forever to refill ....A couple times we had to fill the tank, so that it would flush, because the tank was not refilling....Cold showers daily, one day it was luke warm....We had to play with the air conditioner, to find the right setting, the safe did not work....The lamps by the bed, have this tiny wire, on the metal block on the wall, that's what turns it on... Because occupancy was down, the buffet switched from one a la carte to the other, for a couple days, which made it confusing, and the time changed as well, and not very well organized, The food was the same pretty much everyday, fish pork chicken, ...and not much of it, towards the end of our stay, there were no cold cuts, Also, if you didn't want to go to the buffet the snack bars were closed.... The burgers at the pool snack bar, and pizzas, and frys were the best.... Not sure about the low attendance, could be the Corona virus, or the fact that the salt water pool has been empty for a month....The good thing about that you had your choice of loungers around the pool.... We had gone to the buffet for supper one night, we were there, maybe 45 minutes, when we were going to our room, there were 2 huge chunks of concrete that had fallen on the step, from beams above the steps, thankfully no one was on the steps at that time...not to mention 2 or more steps were in disrepair...I always stepped over them... I totally get why the regular clients like this resort, but we wont be back, They are working on it, they were working on the ocean view rooms behind the pool while we were there.... Another good thing was easy check in, They will give you a paper for towels, be sure to keep that, they ask for it when you check out....I always take my own, so i had no need for it, but knew I had to keep that paper.... The service is top notch, everyone was very nice, so give them a break, they work hard, the people at the lobby bar and pool bar take a lot of crap, be nice....