Express Inn - Osmeña

Starting at

$ 21

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Lobby
Reception

TripAdvisor Review

Based on 14 review

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Set in a prime location of Cebu, Express Inn Osmena puts everything the city has to offer just outside your doorstep. The property offers a wide range of amenities and perks to ensure you have a great time. To be found at the property are free Wi-Fi in all rooms, 24-hour front desk, luggage storage,...

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Property Info

Set in a prime location of Cebu, Express Inn Osmena puts everything the city has to offer just outside your doorstep. The property offers a wide range of amenities and perks to ensure you have a great time. To be found at the property are free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi- Fi in public areas, car park. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find towels, flat screen television, air conditioning, telephone, toiletries. The property offers various recreational opportunities. Convenience and co...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
several
Elevator
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlySheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedWheelchair access (there may be some limitations)Reception (limited hours)Breakfast available (surcharge)Wheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This farm stay also features concierge services, an arcade/game room, and a fireFree self parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    3

  • Very Good

    6

  • Good

    2

  • Reasonable

    2

  • Bad

    1

Travelers profile
  • Business

    1

  • Couples

    5

  • Solo travel

    2

  • Family

    5

  • Friends getaway

    1

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Overnight stay

Reviewed 27 april, 2020

Stayed here for a night after our island tour in Bantayan.. Stayed here coz of the location. My hub wanted to stroll around the city and i guess thisnisnthe perfect place to stay. The room is affordable i booked thru their site. The room itself is small but managable. The bathroom is clean, water pressure is great. No toothbrush, no shampoo, no lotion. Bed is comfty. The staffs are nice and courteous. Cons: The noise in the hallway sucks. Very noisy at night and early morning. I dunno if theybare guest or staffs. The walls are thin that you can hear other rooms what they are watching or if they are talking. Not a good place to sleep tight sorry. Breakfast food served cold.

ronnav2016

No no no

Reviewed 17 november, 2019

Location was good. That’s it. The sink on the toilet was soooooo dirt! Didn’t have fridge in the bedroom and staff at the restaurant didn’t speak any English - making it very hard to order breakfast. Okay, but not sure I would recommend it.

ThaisFBR

Convenience👌🏼

Reviewed 3 october, 2019

We saw this place on Agoda and decided to book it due to the following reasons: - it’s near ayala - easy to book grab car fron the location - it fits four people - looks spacious from the photos And it did not disappoint! What I liked about our stay: - it provided our basic needs like hot & cold shower, a functioning AC, fast WiFi... Also, there’s a 7/11 branch just outside the hotel, kfc and chowking fast food chains. - we initially booked only for 1 night but extended it for 2 because of our positive experience. - customer service is satisfactory. Staff were friendly and attentive. - breakfast is inclusive. The resto is located on the 12th floor and has a great view of the city. - budget friendly. Our first night we paid P1845 and P1700+ through Agoda. Not bad for three people (room fits four). What they can improve on: - breakfast was cold and has limited options. We were only asked to choose from fish fillet or chicken hotdog.

diannacaso

Understaffed, Owner Doesn't Seem to Care

Reviewed 26 august, 2019

Express Inn is right smack in the middle of Downtown Cebu, along Osmeña Road. The place is very accessible to the touristy attractions and is convenient for people who may need a midnight snack as there is a 24 hour 7-eleven close by. We stayed for 3 days and 2 nights. In that very short span, it is observable how the staff are stressed and overworked. Our last day prior to check out, they ran out of eggs for the breakfast rush and there was no one to buyfresh supplies. The delivery was confirmed, but nothing came the previous night and the people in charge were passing on the responsibility for the purchase. The room was ok, quite small for a 2-single bed. If you want to have hot or cold water for your drinks, you have to call the restaurant at the 12th floor to have it ready and you go fetch it. There was no room service available, too. No fridge in the room; housekeeping is only available when you ask them to clean up. Hot and cold in the shower was available 24 hours and toiletries were provided, including towels. I feel for the staff. They have been gracious and all smiles, doing the best they can with what they are being provided with. Records keeping was flawed, as there had been information about our stay that was not properly turned over. I would recommend the inn for proximity to the basilica and the fort, but I would also recommend for the owner to improve their manner of handling their personnel.

kaeboot

Affordable, nice room but still disappointed! TERRIBLE SERVICE!

Reviewed 1 august, 2019

I just read a lot of reviews same with my experience in that hotel. They should do something about it. Guests do review to improve hotel's service and other stuff. 1. They should inform guests upon check in that they need to update their keycard everyday. 2. They also need to inform the guests that they have to get a pool pass to access the swimming pool. 3. Front Office staff should have proper training on how to answer phone calls, guest requests and other guest concerns. I called the Front Office to assist me to open my room since my boyfriend was sleeping and he's not answering his phone, i was wet and cold just came from the pool and how she answered me was unacceptable! She told me to wait because they are busy and they only have one staff (with an irritated voice) 4. They will not clean your room if you will not request for it. It should be mandatory! Be thankful because if i was in the mod to complain you would have seen the monster in me.

Hannah B