Based on 159 review
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A convenient venue for all business and leisure trips to Cedar Falls and Waterloo. Located at just 8km from the Waterloo Regional Airport and close to a number of points of interest, it is perfect for those who want to add comfort to their travels. While staying in the hotel guests can take advantage of seven large and fully staffed meeting and banquet facilities, which are perfect for hosting an array of special events or business functions. A fully equipped business centre is available for those who need to stay on top of their workload when on the road and the complimentary WiFi access will...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesPool
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
Reviewed 15 august, 2021
This hotel is nothing short of absolutely disgusting. As you walk to the front door the ground is covered in cigarette butts. When you enter you’re hit with a smell of water damaged and moldy drywall. The front desk is a great facade for the rest of the hotel as it is semi nice, and looks to be well kept. On your way to your room you will have to navigate 5 gallon buckets catching drips from the ceiling. Often times garbage is piled up outside of rooms or at the top of staircases. My bed smelt of cologne belonging to the last person to sleep in there letting me know the sheets had not been washed. Don’t expect more than the 2 towels your room comes with, because even calling the hotel on your own phone since the hotel phone won’t work won’t get you any. Your keycard will work about 50% of the time, so be prepared to ask the front desk for a new one. The lights occasionally flicker, and you may return to your room after a long day with your bedsheets gone. Even after you ask the front desk for new sheets no one will come. You will begin to spend time in your car mentally preparing to walk into the hotel to avoid the repulsive thoughts about its cleanliness. The pool is almost completely empty except for some murky water at the deepest point containing a broom. The restaurant is closed. Don’t stay here.
DISGUSTING and DOUBLE CHARGED!!!
Reviewed 1 october, 2019
Found used soap and men's underwear in the room. I paid through Priceline and the "in case of incidental card" was charged $80. Place was horrible and disgusting. Wasn't given a receipt and then double charged hoping to sneak it by...AVOID AT ALL MEANS. Also asked for extra shampoo and was given an open bottle.
Do Not Stay there!
Reviewed 18 march, 2019
Where to start! We needed a place to stay when visiting our son who had recently moved to Cedar Falls. Booked this place on-line as it was the closet hotel too him. Lobby is nice but deceiving. The room is something out of the 80's or 90's at best. Dirty and smelly. The pavement outside the entry doorway we were told to use was covered in broken class and vomit. Not to mention, the evening "lock" feature did not work. AC would not cool room, only heat. Shower caulk was moldy, and fixture had rust. Kids running through-out the hotel knocking on doors and glass. Tried calling front desk but phone did not work. Overall bad experience.
Reviewed 4 january, 2019
For a place that was great in it's heyday as a Holiday-Inn, this place has really gone downhill. The hotel is old and very worn. The room I had was pretty bad. The bathroom was worn out, the furniture was worn out, the bed had a big sag in it. I was disappointed that I had to pay over $100 for a $50 room.
FILTHY!!! absolutely disgusting!
Reviewed 5 november, 2018
First room we were given had dirty carpets, you could tell it had not been vacuumed. Bathroom floor was "slick" with something greasy and desk chair had a perfect butt imprint with powder all over it! Called front desk asking for immediate refund, but after calling every hotel in town we had to stay there! Maintenance man came up to inspect our room he agreed that it was disgusting and no way could it have been cleaned. Luckily they had another room with a king bed and a pullout couch for the kids. That room was just as bad!!! No phone in room to call front desk, room next to us had a dog that barked NON STOP and when we pulled down the sofa bed there were blood stains all over that mattress, I went down to the front desk AGAIN to complain about the room and had her come up to the room to see the mattress. Yep, she said looks like someone had an accident and laughed and brought us up a mattress pad and linens for the pullout!!! BEWARE THIS HOTEL IS ABSOLUTELY DISGUSTING!!!!! Never once apologized or offered money off. Everyone we talked to just laughed so I'm assuming that they get so many complaints that it doesn't even phase them anymore! This place seriously needs condemned!