Quality Inn

Starting at

$ 95

TripAdvisor Review

Based on 74 review

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Get more value for your hard-earned money at the pet-friendly Quality Inn Charleston I-57 hotel in Charleston, MO, which lets you relax and focus on the people and experiences that you came for. We are near SE MO State University, Big Oak Tree State Park and the annual Dogwood-Azalea Festival. Ameni...

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Property Info

Get more value for your hard-earned money at the pet-friendly Quality Inn Charleston I-57 hotel in Charleston, MO, which lets you relax and focus on the people and experiences that you came for. We are near SE MO State University, Big Oak Tree State Park and the annual Dogwood-Azalea Festival. Amenities include free WiFi, free ample parking, free hot breakfast, free coffee, business center and a seasonal outdoor pool. Guest rooms feature a refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privilege...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Business Center
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Without elevatorsMeal service changed to increase securityThe use of a mask is mandatory in the establishmentSmoking areasIn-room accessibilityContactless check-in availableFree breakfastSeasonal outdoor poolWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsYou can experience a safari adventure. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a 24-hour health club, andTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and an arcade/game room.Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and complimentary use of a nearby fitness facility.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    10

  • Very Good

    30

  • Good

    12

  • Reasonable

    9

  • Bad

    13

Travelers profile
  • Business

    9

  • Couples

    26

  • Solo travel

    10

  • Family

    14

  • Friends getaway

    8

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

room refund never happened

Reviewed 19 july, 2021

after driving from alabama and arriving at 1am, we quickly realized this hotel was a cater to prostitutes and and the young girl in the office getting high right out front of the hotel, our tv didn't work, and we are non smokers, and we were giving a smokers room, after enduring the horrible cigarette smell we checked out at 6 am, 5 hours latter, and to this day we have never received ournight refund, we reserved the room blindly for 2 night, but 5 hours was all we were able to endure, i have called 6 times, and yet no refund, DONT STAY HERE!! UNLESS YOUR A CLIENT OF THE NIGHT

355cruzh

Don't stay here!

Reviewed 29 may, 2021

Upon checking in, the lady behind the desk was rude. She tried to give me a smoking room but I showed her my reservation was for a non-smoking room. I appeared to be inconveniencing her when I asked a question. When I asked about breakfast, she told me to go to Boomland across the way. There was no takeout bags or even a cup of coffee offered here. When we got to our room, we found that the light over the sink did not work nor the receptacles so I couldn't use my hair dryer or curling iron. I went back to the desk to inform them of this problem and I met another lady there waiting to report a problem with her room. She said she had been waiting there awhile, calling out for assistance, and there is no one there. We chatted and waited awhile but no one came. As I was road-tired, I just went back to the room. I did report this to the morning staff who knew about the light and receptacles not working but she thought they were in a different room. She did apologize. Too little, too late. This place is not up to Choice hotel standards. Do not stay here, it is a dump.

Marianne M

Stay Far Away

Reviewed 16 may, 2021

Don’t stay here especially with your family. Our family booked a room as we were tired of driving during our cross country road trip. The man at the desk was incredibly rude and made me wait to check in until he was finished with his text message conversation. We got into our king size room where the paint was peeling everywhere, furniture was filthy with stains and there was mold in the shower grout. They had 1 towel in the bathroom. One. So I went and asked for 3 more towels. He asked, How many beds are in your room? As if that matters. I explained one but it was my wife and I and two kids under the age of 3. We all needed showers. He said, and I quote, “you can have 2 but you’re not getting 3”. This is the customer service you get here. They had 5 other cars in the parking lot that night, so it’s not like they were hurting on towel inventory. The pictures make the place look nice, but there’s nothing nice about it, especially not the employees.

Ldallas2

Overpriced room and TV doesn't work.

Reviewed 17 april, 2021

We have stayed at this motel several times and have always been satisfied. We were charged $135.00 for room with king sized bed . After we settled in, about 6:30 PM, I realized that the TV wasn't working. I immediately called the front desk and was informed that a repair man would be there in 15 minutes. To make an extremely long story short, after 3 more calls to the front desk, I was told somebody would be there at 9:30 at night. NOBODY EVER SHOWED UP TO FIX THE TV. To be charged that much and not have a working TV is ridiculous! We will not be back!

A5870HNcarolc

Road trip stop — just a place to lay your head and no more

Reviewed 8 april, 2021

Stopped here on a road trip to New Orleans. Arrived late night. Service efficient but not friendly. One positive, the bed was clean and comfortable, but we could tell the room hadn’t been stayed in for a while due to the musty smell and clocks still hadn’t been turned forward. Bathroom not very clean, with dead bugs in the light fixture, etc. Also, badly in need of updating.

scottemjd06