Sheraton Charlotte Airport Hotel

Starting at

$ 111

TripAdvisor Review

Based on 617 review

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This comfortable hotel can be found in Airport Area. The null comprises 222 cosy 222. Wi-Fi internet connection is available on public areas. Additionally, the premises provide a reception service the whole day through. There is a car park.

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Property Info

This comfortable hotel can be found in Airport Area. The null comprises 222 cosy 222. Wi-Fi internet connection is available on public areas. Additionally, the premises provide a reception service the whole day through. There is a car park.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    204

  • Very Good

    225

  • Good

    114

  • Reasonable

    47

  • Bad

    27

Travelers profile
  • Business

    242

  • Couples

    115

  • Solo travel

    53

  • Family

    131

  • Friends getaway

    25

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good Choice near Charlotte Airport

Reviewed 27 november, 2021

We needed a hotel near Charlotte Douglas Airport, and the Sheraton fit the bill. A reasonable price and a quiet sleep! Beds were a little firm, but comfortable with good linens. Bathtub is old but new granite vanity. Hotel offers full restaurant and room service. Room key required to use elevator. Parking lot is large (free parking) but not enough lights and they are a bit dim. I parked near the door, but this issue definitely needs addressed promptly. Lobby is modern and has an interesting pool in the lobby itself that is half indoors and half outdoors, It is surrounded by safety gates and has an accessible ramp. Hallways have a funky smell that needs addressed promptly. A good carpet cleaning and vent cleaning. Hallways are dark and need the 80s dark paint lightened and brighter LED lights to enhance feeling for safety as well as ambiance. Rooms aren’t bad, but no USB Chargers (maybe when you update brass lamps, buy ones with outlet and USB Chargers in the base) but do feel a little dark with dark wood and paint and very dated grungy off white light switches and outlets from the 1980s. Window curtain is on a track that stops a couple inches short of the wall so it is impossible to have a completely darkened room, a must for travelers with jet lag. The “closet” feels chintzy without a door and just a safe sitting on a shelf and an iron. Breakfast buffet was free for us as Platinum Members but the pancakes were soggy and pickings were slim. Only 3 parties in the restaurant. Bacon was nice and crispy and the chef did bring me more strawberries (under ripe) when I mentioned there was only 1 berry on the buffet. If it isn’t free for you, drive 4 minutes to Cracker Barrel for great food at half the cost. I would stay again for the quiet night’s sleep, late checkout for Platinum members, the reasonable price, and close vicinity to CLT airport.

CaryPlanner

Amazing Staff!

Reviewed 24 november, 2021

I just wanted to say how great the staff is here. 11/15/21 I called ahead for a feather free room (which I hate having to give housekeeping yet another task). It was ready when I arrived. The check in clerk on the evening shift was efficient, gracious and informative. My room was clean and comfortable, which is greatly appreciated after a long day. I must make special mention of the manager who assisted me in mailing a card for my aunt on 11/16 as I was checking out. She went above and beyond! I had no time to go to the post office and I can't tell you what a relief it was to have that small but important task taken care of so easily. It IS the little things! I'm enrolled in Marriott Bonvoy and these are just a few of the reasons I truly love my membership.

pulanala1

The best thing about this hotel is the shuttle from the airport

Reviewed 21 november, 2021

I had a 1 night layover and chose this hotel as I love Sheraton beds! The hotel lobby and restaurant is very dimly lit and feels non-welcoming. The lobby furniture is tired. My room was fine and the bed awesome, but again, the lighting was dim and all 3 lamps had to be turned on individually, no switches. The worst: the restaurant. It was not very busy, there was only 1 server and he was not motivated at all! I had to get up to see what happened to my club soda after a 10 min wait, I asked if my food was almost ready and he said "I'll have to go back and check". I physically had to get up to see about silverware and a napkin, after waiting a few more minutes, I got up again and asked the bartender for them. The food was fine, the service terrible. After a long flight, I just wanted to eat and go to bed. There was definitely no tip after I had to track him down for my bill. He definitely had an attitude and it was not an attitude of service.

Cary Jo H

Comfy bed, average hotel

Reviewed 17 october, 2021

Stayed here one night due to airline delay. Found the room to be average, but the bed was comfy. The rooms have plenty charging stations. There is a refrigerator and coffee maker as well. The room smelled of fresh paint. The hotel has a restaurant. Your airline voucher will not cover a meal here. Not the hotels fault. There is a gas station a short walk from the hotel for basic amenities. The pool is an inside/outside pool. We did not use this. The staff was friendly and they do have some basic supplies like deodorant, combs and toothbrush if you need at the front desk. It is about a 10 minute drive to the airport. They have a free shuttle that runs both directions.

Russell3939

Good airport hotel

Reviewed 10 august, 2021

This is my favorite airport hotel in Charlotte. Saying that here is my five star review. Cleanliness- it is mostly clean and just seems like it may be less than clean because it needs an update. Furniture is well loved by travelers Friendly- the staff are friendly Overall appeal- average on the verge of outdated. Indoor outdoor pool. Concierge lounge is closed. Bar restaurant. Ask to be away from the elevator as there are late night loud guests due to the airport location. Location- good airport location not on airport property with free self parking. Not walkable to anything Room- the bed is comfy but the blanket is so thin I thought it was only a sheet. I don’t remember this previously and stay here foe the sleep quality. The room is dark and cool with a thermostat and not a wall unit. Coffee and fridge in room. No microwave

mamamills1