Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
LINDO Y BUEN HOTEL
Opinión escrita el 4 de Junio de 2019
Me encantó el Hotel, muy cómodo como un mini departamento con todas las comodidades, el servicio muy bueno, los desayunos variados y muy ricos.
Esta muy cerca a un centro comercial de fácil accseso se puede ir caminando.
Esta vez fui por trabajo.
Opinión escrita el 1 de Octubre de 2018
Muy buen hotel. Esta frente a un centro comercial y muy cerca a la Universidad de Virginia. Las habitaciones son amplias y cuentan con cocina, refrigeradora, platos, cubiertos, etc. Aparentemente está orientado a personas que vienen a visitar la Universidad. Tiene piscina, cancha de tennis, basket y un mini gimnasio. El personal del hotel es muy amable. Regresaría sin dudas
Excellent in every way
Opinión escrita el 26 de Agosto de 2021
We (three senior citizen couples) were visiting Charlottesville for only 2 nights. We wanted a hotel that was convenient to Monticello, as well as restaurants and wineries. None of us had ever stayed in a Sonesta ES, but the price, as well as the TripAdvisor reviews, convinced us to give it a try. The hotel was absolutely perfect for our needs. The rooms were large, clean, and comfortable. The complimentary breakfast was mostly continental, but did include one hot menu item each day. Both days, the food was very good, and the breakfast attendant, Maria, was very friendly and helpful. All of the staff we came in contact with were friendly and pleasant. All in all, it was a very good stay and we would definitely recommend it.
Amazing Stay! Wonderful People and Great Location.
Opinión escrita el 19 de Agosto de 2021
We came here to bring our daughter to UVA and this will always be our first choice in Charlottesville. The rooms are large, clean, and comfortable. The people go above and beyond, especially the Assistant General Manager, Dina Shannon. She made extending our stay as accommodating and comfortable as possible.
Poor customer service
Opinión escrita el 30 de Julio de 2021
We arrived after 12 am to find the front door locked and no person at the front desk! I had called the hotel at 6 pm to let them be aware of our late arrival and they assured me it was not a problem . We banged on the door and called the front desk for almost 20 min before someone arrived. The next morning I realized I was not given the AAARate or the essential health care worker discount . I called the front desk and was transferred to the manager to be told nothing can be done to adjust the rate. The room hotel is very dated and not clean. I would look to stay elsewhere again .