TripAdvisor Rating
Based on 344 reviews
See all**Property Location**.Capital Plaza Hotel is centrally located in Chetumal, a 2-minute walk from Museum of Maya Culture and 15 minutes by foot from Fisherman's Fountain. This hotel is 2.5 mi (4 km) from Santuario del Manati and 9.9 mi (16 km) from Oxtankah Ruins. Distances are...
More about the hotel
Calm hotel
Chetumal is our last stop in Mexico. The city is located on the border and is not a tourist destination. The rooms, service and kitchen are of a good standard. A good place to relax from the hustle and bustle.
Comfortable and clean
Nice spacious rooms in corporate style hotel. . Clean throughout. Comfortable bed. Good quality linen and towels, plenty toiletries. Easy to walk to seafront and restaurants. Good pool area. No glasses provided in room or bathroom. Coffee in room not up to much.
Nice hotel, rubbish breakfast
The hotel is smart with a very attractive pool area and comfortable rooms. The window needed a good wash though. We ate dinner there which was fine. Unfortunately the breakfast was almost non existent. A tour party had just left and must have scoffed the lot. The restaurant staff were clearly not going to provide any more food and so at 8 o’clock we were trying to make do with a few left overs. Our room had an interconnecting door and unfortunately we could hear everything from the adjoining room. The couple next door were singing and then very vocal in the throws of passion. When their love grunts turned to slapping and screaming, we’d had more than enough and phoned reception. The hotel staff dealt with issue promptly and so finally at 1 o clock in the morning we were able to fall asleep.
very pleasant our stay!!
the stay was very pleasant, the room very comfortable, the room service excellent and the breakfast buffet in the restaurant delicious. I would definitely stay at this hotel again My only suggestion is the pool should be heated in the cold season
Not as we hoped..
Good things: Were nice duvets, good shower and nice and clean rooms. Annoying stuff: The guy working in the reception when we arrived was totally ignorant and unhelpful. The reception staff hardly speaks English. The aircon in our room sounds like an engine running... We had read about the birds dumping in the pool- they do- not very nice:/ Wifi hardly working and receptionstaff seem as if they aren't able to make an effort helping.