Based on 2111 review
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This downtown Chicago hotel is 3 blocks from shopping on Michigan Avenue. Chicago Theater, Goodman Theater, and Ford Center for the Performing Arts Oriental Theatre are within a quarter-mile. Any additional person fees and resort fees are collected directly from the hotel at check in.
Check-out ends at: 11:00
Reviewed 7 december, 2021
Stayed here for two nights and was not disappointed. The hotel was clean, comfortable and we felt safe. The best part was the concierge John! I highly encourage anyone staying here to engage John. He is a wealth of knowledge who made our trip perfect.
Great location, felt very safe.
Reviewed 21 october, 2021
We stayed here for 3 nights and thoroughly enjoyed our stay. Loved the location and felt very safe. The rooms were very comfortable and my daughter enjoyed the lobby and restaurant. Our last after we checked out they stored our luggage for us until later in the day and were very accommodating. Overall we very pleased with our stay and would absolutely stay here again. The only issue we had was it can take a while for the hot water in the shower (not all the time but at times). Finally I called down to the front desk and they did let me in on a tip - run the sink and shower at the same time for a minute to accelerate the hot water to the room. Weird but worked!
Great hotel for walking/exploring downtown Chicago!
Reviewed 20 october, 2021
We splurged a bit for a hotel this time because we wanted ON the River Walk and we wanted a VIEW of the River Walk from our hotel room. So, knowing we splurged, it was well worth it to us because it achieved our goals! We didn’t have a car this trip; just taxied in fro O’Hare…..and then walked anywhere we wanted to go. Perfect location for this….and perfectly safe. Wandered along the River Walk, walked to Millennium Park, Grant Park, the Navy Pier, great restaurants & shopping, entertainment. Ate dinner one evening at the hotel’s rooftop Raised Bar….great ambiance. Launching for the Sunset River/Lake cruise was a short walk away (can see it from our hotel window). Hotel was clean; staff were helpful. Will likely stay there again.
Not so great
Reviewed 12 october, 2021
Televisions were terrible. With bad service(tv) great location. Lobby music very loud. Felt Iike I was walking into a night club. Rooms were clean. Concierge doesn’t start work til after 11 am. And none on some days.plan accordingly. On a positive note Jonathan at the front desk was excellent . Chance of second stay? 3 out of 10
Decent Downtown Hotel
Reviewed 18 september, 2021
A good business class hotel. My higher floor river facing room had a good view, nice ambient light and decent bed. Quiet for the most part, couldn’t hear neighbors and street noise not significant like the hotels closer to Michigan Ave. Rooftop bar not a mob scene which gives the hotel lobby a more relaxed feel than LondonHouse, where nightlife dominates.