Hotel Okaan

Starting at

$ 80

TripAdvisor Review

Based on 342 review

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The hotel is conveniently located near Mexico's Chichen Itza, nestled in the jungle, near the mysterious pyramids. The bus station is around 4 km away.odernity is integrated with the Maya architecture and the magical nature in all the facilities at this hotel. Guests can rest peacefully in any of th...

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Property Info

The hotel is conveniently located near Mexico's Chichen Itza, nestled in the jungle, near the mysterious pyramids. The bus station is around 4 km away.odernity is integrated with the Maya architecture and the magical nature in all the facilities at this hotel. Guests can rest peacefully in any of the 22 deluxe rooms which are beautifully decorated and all surrounded by the majesty and tranquillity of the Mayan jungle. Built in 2010, the establishment features a lobby with 24-hour reception and check-out service, a hotel safe, cloakroom, a bar and a restaurant. Business guests are sure to appre...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
PoolOutdoor Pool
Business Facilities / Facilities
Meeting RoomsBusiness Center
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyChildren are not allowedMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWithout elevatorsAirport shuttle (surcharge)Smoking areasParking (limited spaces)Contactless check-in availableSupport for excursions / ticket purchaseFree breakfastSpa treatment roomsBar / LoungeEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.This motel offers designated smoking areas.Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    173

  • Very Good

    94

  • Good

    51

  • Reasonable

    14

  • Bad

    10

Travelers profile
  • Business

    1

  • Couples

    160

  • Solo travel

    7

  • Family

    92

  • Friends getaway

    40

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Choose it for its location

Reviewed 20 march, 2021

The hotel is very close to the Chichen Itza archaeological zone. The location is ideal if you want to get an early start in the park without the 2-3 hour ride from Cancun. It is designed for those who want to disconnect. There are no TV's in the rooms. There is no in-room wi-fi. The setting is a relatively remote "jungle" setting. None of that was a problem for me. However, I was disappointed by the facility's appearance. I expected more based upon reviews and online photos. At check-in the lobby was dark, humid, and unwelcoming. The paint in the lobby was faded and worn. The lobby bathroom was dirty with no soap, no toilet paper, and no means to dry my hands. After my brief time in the lobby, I knew my room would not meet expectations. The room paint was faded and stained. The furniture was outdated. The air conditioner hummed and knocked. The shower head was encrusted with mineral deposits. The bed was too firm. I did not rate it lower because of its location. I stayed only one night, and I was amongst the first in line at Chichen Itza the next day. However, it is not a place I would choose for an extended stay.

HMTravel1

Fell in love with this place and its people

Reviewed 10 february, 2021

The rooms are basic, no TV, no phone and no wifi which makes it perfect to disconnect from the world and enjoy nature. The food was GREAT! and the staff was very kind and wonderful. It is in the middle of the jungle so expect and be prepared to encounter insects and other animals. The view from the observatory (the roof of the building) is incredible, it is a 360 view of the night sky, sunset, or sunrise.

rociomG3340AQ

Great hidden gem !

Reviewed 3 january, 2021

we spent a couple of nights here and loved it....the hotel is smack in the jungle ( keep your eyes open for the signage as its small and it can sneak up on you ) very quiet and in lush jungle. Two beautiful pools, a restaurant, and a spa. Rooms are basic ( no tv and phone ) but we didn't mind at all. Overall a great stay and good value for money. We will be back again.

HotelEyes

Great facilities / room not perfect / restaurant okay

Reviewed 28 december, 2020

This hotel is in a great and romantic location and the facilities are really nice. We just stayed one night and we thought that check-in and check-out were okay but not very warm. The toilet in the room did not work great since it did not fill well after each use. There were extra blankets and a hair dryer missing in the room. Internet in the room was not available. The food at the restaurant was good but rather small portions and service was way below expectations.

321sebastianl

So quite and beautiful

Reviewed 13 december, 2020

We loved this place! We stayed for 3 nights and no one else was staying at the property. Super easy to find!! We drove ourselves. We watched lots of birds when lounging at the fresh water pools. Staff was so attentive and friendly. Great English. We loved the property. Room was spacious, the double bed is odd for couples but the nicer rooms don’t have 1 bed. There’s also a rooftop you can see over all the trees and watch the sunset, we loved it up there. It’s definitely bug friendly you are in the middle of no where. We’re some small bugs in the room but asked them to come sweep for us and they did so with no problem. Restaurant was great! Big menu, I went every night to get at least a Cesar salad, as best I’ve had in Mexico. Antonio and Julian were so great. They make a lot of food table side.

Sarahjane2722