Based on 354 review
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Endless adventure and entertainment awaits at this Chula Vista hotel that is located right on the border between the US and Mexico. Nearby San Diego, CA is known for picturesque beaches and fine dining. Check out an event at the Sleep Train Amphitheater or see how the pros get ready for gold at the U.S. Olympic Training Center. Show More / Less This Chula Vista hotel boasts close proximity to downtown San Diego and manufacturing in Tijuana. Spend the morning eating authentic Mexican cuisine and the afternoon exploring the gas lamp district. We're the closest hotel to the new Aquatica Waterpark...More details
Check-out ends at: 11:00
Wellness facilitiesBe sure to enjoy recreational amenities including an outdoor pool and an indoor pool.
Business Facilities / FacilitiesRelájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece una discoteca, una piscina cubierta y una Business center
severalTowels and bed linen
Reception servicesTake advantage of recreation opportunities including an outdoor tennis court and bicycles to rent. This hotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic
Shower was Horrible and smelled like mildew
Reviewed 2 january, 2022
My family and I stayed in room 125. The shower would constantly run hot water. The shower faucet was broke you could not get it to the right temperature. You would have to make sure it’s just perfect or you would burn yourself with the water. Thank goodness it happened to me first and not my five-year-old daughter. With the shower running all the time it caused the room to smell like mildew and the condensation would build up on the windows. We would have to sleep with the window open to get airflow in the room to help with the humidity. They definitely do not give you enough towels in the room. My husband made several runs every night to get more towels.
Traveling to Mexico
Reviewed 23 december, 2021
I spent one night only due to I headed to the Tijuana airport the next morning, ithis location is very convenient but need a lot of improvements and renewed the bathrooms and shower and offer more bath towels
Ash tray hotel!
Reviewed 20 august, 2021
Opened the door to our room and it smelled like a dirty old bar. The smell of smoke was so overwhelming we had to leave the door open to attempt to air the room out, but the cigarette smoke was so ingrained into the room it did not help. Went to the front desk to complain but no one was at the front desk for atleast 10 mins. I asked if we could change room and he stated, "I would have to pay for a upgrade!" Also the one and only ice machine at the hotel was not working. Had to go across the street to buy ice.
Reviewed 2 august, 2021
Fist time with the worse customer service from front desk. Reserved 2 rooms , 1st room bloody dirty sheets, found a syringe with drug on it. 2nd room opened wimdow with no lock. Was reported and fromt desk guy was careless to deal with it and fixed the problem. We had to stayed the 2 nights because I couldn't found another hotel. Left a note to manager and til now no one has reach to me.
Downright Creepy. Don’t get room 325.
Reviewed 25 july, 2021
The location itself is suspicious- hiding behind a gas station. we barely noticed it at first. reception was fine, but it felt weird that they took forever to get our keys (20 minutes). we got there at around midnight since we had a busy day with family, and came with us and our cousin’s family. they also got a room. the pool was cloudy and looked like it wasn’t cared for, and I don’t even wanna talk about the elevator. it smelled like dirty mopping! the rooms appeared normal and like advertised, but walking into our cousin’s room it smelt very.. off? it was fine but slightly weird. the rest was normal in their room, but our room was a whole new story. the initial scent and look was normal, and the scent was actually pleasant! though I thought that we had a nice room, I was wrong. the bathroom. it smelled of “death” as my family described it. one of us who has a very good sense for like bad “energy” or good “energy” (im not sure how to exactly describe it) noticed the “energy” of the hotel was very off and just eerie. back to the room, it seemed as if someone died in that bathroom and someone covered it with poisonous chemicals. it was so hard to breathe with it, and nobody set foot in that bathroom. no wonder the door was closed when we came into the room, which was not in our cousin’s room. there also was a very noticeable and annoying high pitched ringing sound in the room, which seemed to be coming from the roof, which itself had a sketchy opening to enter it, which we did not touch. we only stayed there for an hour, and an hour was much longer than we should have. we took our bags and left immediately after we informed the front desk about this. whatever you do, don’t go to room 325 in that hotel. this is a sincere warning for you guys. this all happened at midnight time to 2:00 (in between Saturday, July 24 and Sunday, July 25)