Hotel Diplomático

Starting at

$ 52

TripAdvisor Review

Based on 356 review

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Boasting a stunning crystal façade, this fantastic hotel is ideally located on the south of Mexico City, in a popular commercial district and only a 20-minute drive from the centre, offering an ideal base to enjoy a perfect leisure trip or a productive business journey. The World Trade Centre is at ...

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Property Info

Boasting a stunning crystal façade, this fantastic hotel is ideally located on the south of Mexico City, in a popular commercial district and only a 20-minute drive from the centre, offering an ideal base to enjoy a perfect leisure trip or a productive business journey. The World Trade Centre is at less than 3 km away, while the international airport is easy reachable within 20 minutes by car. The establishment also offers easy access to the public transport links. After a busy day of work or sightseeing, the hotel invites guests to relax in spacious, modern rooms, equipped with all the necess...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesContactless check-in availableMultilingual teamBreakfast available (surcharge)Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a ballroom.Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    57

  • Very Good

    119

  • Good

    98

  • Reasonable

    33

  • Bad

    49

Travelers profile
  • Business

    183

  • Couples

    46

  • Solo travel

    28

  • Family

    58

  • Friends getaway

    23

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Not expensive and a good location, but that's about it.

Reviewed 6 march, 2020

I have stayed at the Diplomatico many times over quite a few years - it is my go-to hotel in Mexico City. This is entirely because of its location - in the south of the city, next to Parque Hundido and the nice suburb of Mixcoac - and because it is not expensive for the city and it always has rooms available. Other than that, it's really a minimal kind of place. The rooms are divided between the older rooms and those in a new block at the back. The latter rooms are far better - the old ones are claustrophobic and stuffy. Perhaps the worst thing about the hotel is the desk staff, who I have found consistently unhelpful and sometimes even obstructive and rude, I'm afraid. As one example: the internet does not work in the rooms unless you are very close to reception. On my latest trip, I reported this immediately, and was simply given the run-around for 48 hours, with constant claims that it was being looked into but no resolution. Every time I needed to use the internet I had to go down to the reception area where the signal was effective. So, a basic, basically reliable place, but ultimately not very well run or helpful to guests.

E7408PJadrianp

Large rooms for a regular price

Reviewed 2 january, 2020

We stayed in a room with a king size bed that matched the king size room that it was in. Older hotel but in nice shape. friendly staff. near a pleasant park that is nice for strolling in. It has a decent restaurant that serves large portions and has a nice breakfast buffet..

TheGringoInXalapa

Great location, moderately okay hotel

Reviewed 26 july, 2019

This hotel has a perfect location. It is on the south side of Mexico City, and one of the major avenues of the city, is a few meters from the metro bus, is convenient to the metro, and is close to most things that one might want to visit. At the same time, it is in a nice neighborhood, where one can walk and enjoy Mexico City. That perfection, however, is marred by spotty service. The hotel has a lot of personnel, such that the lobby is full of attendants, each with a different purpose. The front desk is uneven… People can be helpful or not, and they can be pleasant or surly. The room service can take a long time, even for a simple request like a glass of milk. The rooms are OK… Clean, certainly, but the fixtures are beginning to age, and the air-conditioner is quirky, although fairly quiet. The TV remote control didn’t work, and lots of little details like that. So, overall, given the price, this is a pretty darn good hotel at which to stay. Given what it could be, one would think that the owners are a little bit dumb… With a major rework and re-plan of management, they could be making twice as much money off of this hotel with tons of potential.

townp2014

Three days in April'2019

Reviewed 19 june, 2019

Good room with a great view of the main road. Very well located and connected.Ordered only room service, did not try any of the restaurants. Menu has authentic Mexican food options. Tried few dishes and was satisfied with the overall quality. Courteous staff. Overall, very good experience!

sagarnair

Absolutely great

Reviewed 22 february, 2019

The hotel is really clean, the room, the bathroom, the hall, everything. The bathroom and the room are comfortable, the bed as well. WIFI connection is perfect. Staff absolutely kind, clear and precise. The hotel is so clear to some parks, you can walk around without any problem. Close to the hotel you can also find some restaurants (also typical mexican ones).

crazypaolo