Ponce Plaza Hotel & Casino

Starting at

$ 104

TripAdvisor Review

Based on 857 review

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The Hotel is located in downtown Ponce and has a unique concept that intertwines modern style and historical architecture. The historic facade dating from 1882 is regulated by the Puerto Rico Institute of Culture. It was built by the owner at the time, Mr. Francisco Roubert, who along with former ex...

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Property Info

The Hotel is located in downtown Ponce and has a unique concept that intertwines modern style and historical architecture. The historic facade dating from 1882 is regulated by the Puerto Rico Institute of Culture. It was built by the owner at the time, Mr. Francisco Roubert, who along with former ex-slaves conducted this valuable architectural gem and where he lived for many years with his family. In 1912, it becomes the Liceo Ponceño School, the first all girl school. After many years as a commercial property, it was purchased by the Muñoz family and restored to what today is known as the Pon...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    372

  • Very Good

    218

  • Good

    138

  • Reasonable

    63

  • Bad

    66

Travelers profile
  • Business

    127

  • Couples

    290

  • Solo travel

    30

  • Family

    257

  • Friends getaway

    92

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

No Amenities on Problems

Reviewed 3 september, 2021

The staff was not able to correct the following 1. Bath Towel Bar fell off wall when using towel to dry hands immediately upon check-in 2. Phone cord did not affix to house phone in room making it complicated to make and recieve calls. 3. No coffee maker.. 4. floors dirty 5. No furniture on porch to use.. 6.They offered a recommendation for preference they did not accommodate. My request for a room with a view instead gave me room overlooking the employee parking lot. 7 I used the laundry in the process no quarters available they did not offer key to laundry upon first contact for quarters which sent me to Parking garage. Back to reception for key to laundry. They took my towels from pool side I had to request a new set three times. There are no guests here for w reason and these are just a few. Guest Room #104 9/1/21-9/3/21

jasonrN1750HB

Good option in heart of Ponce

Reviewed 22 august, 2021

Overall a good option downtown with big spacious rooms and a fair price point Amenities are limited (onsite restaurant was closed) so stock up before you arrive The location with city square is very nice for morning or evening walks Be advised many things are closed or limited hours (museums closed on Tuesday)

cgasbarro

Hotel Rooms with a Beach like atmosphere

Reviewed 29 july, 2021

First of all, this hotel is divide in three separate buildings. What you see in the picture (yellow building) is the Casino/Café/pool/Admin offices). The hotel room are located in the back in a separate building (no security), next to the garage building. The room was a total disappointment, so much that we cancelled the second night stay. The room felt like you were at a beach bolongo with old tile floors and the main door with an inch gap in the bottom, which allowed bugs (spiders and lizards) and street noise in. The rest room barely had hot water or pressure. The toilet (separate room) was ventilated by a open window to the outdoor hallway. The curtains reminded me of a Dracula movie. BTW, this was a Junior Suite. Never staying here again. The only thing this hotel has going for it is the Casino, location, and the Coffee shop.

zoto96

Horrible

Reviewed 15 june, 2021

First of all, the bathroom was in bad conditions, the towel rack was rusty, window vent dirty, water pressure weak, couldn’t find warm water, it was super hot or cold. From 5 days, they only make the bed one day. At the time to check out, they charged the parking around $11 for each day when they never mentioned it, they always said to give the parking ticket to validate it. Overall it wasn’t a good experience.

Giselle C

Very Pleasant Stay

Reviewed 18 february, 2021

I am very happy with my stay at the Ponce Hotel and Casino. It is is in a great location across from the cathedral, in walking distance of the historical sites and many dining choices. I stayed in a historic room located in the front of the hotel, facing the cathedral. Wonderful atmosphere. The bed was excellent, good bedding, good sir conditioning. It is not deluxe and the old hotel has it's worn edges. There is no in room safe nor electronic licks. I felt secure as thesraff is paying attention and very nice.

89maryannel