Based on 230 review
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This luxurious and charming hotel boasts a wonderful position in Chihuahua, Mexico. The hotel is conveniently located just 5 minutes from the US consulate, important industrial parks and large shopping malls. Thus, this is the ideal choice of accommodation for everyone visiting the city for business or leisure alike. All the comfortable and cosy accommodation units are tastefully appointed in a classical American style with luxurious amenities and enchanting furniture. Visitors may take advantage of the in-room facilities, including a microwave, a coffee maker and a mini-refrigerator. They als...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesBe sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this apartment include complimentary wireless Internet access and tour/ticket assistance.
Reception servicesConciergeLuggage storage
Reviewed 10 march, 2020
Stayed 3 days, on the first night the ac in our room was not working, around 3 in the morning had not been able to sleep because of the heat they changed our room, we had to grab all our stuff and go to another room, with the same issue, we haf to change floors, until we got one that had the ac workin, (worked for a day) then it went out also. The room was "clean" but not that well, the phone in my room was not working either, the water pressure in the shower was very low. On top of that we had issues with the "manager" because we requested another bucket for the ice, because we had some family come and visit us, they would not let us borrow another one because they said it was one per room,they did suggest using the bathroom sink to put the ice there(yuk!), one of the employees tried to sell us the ice, when he left, another lady that worked there told us that, they did not sell the the ice, that he was lying. So it was a bad experience, next time i will go next door to holiday inn.
Reviewed 9 march, 2020
Hello my name is leo I’m staying at room 106 with my kids and the staff have been very kind and respectful to me specially Rigoberto Alegria that has oriented me because my kids had the interview today the 9 th for their visas and everything went well , also Marcos that works at the hotel restaurant has treated me with respect , than you guys
Reviewed 28 february, 2020
I want to thank everyone at this hotel for making our stay amazing! They went above and beyond what they had to, to make sure our stay was amazing! It is located in a busy intersection but easy to find your way. We were recommended different places to eat and visit from the lovely hotel staff. Javier the hotel driver was amazing very attentive and helpful. All the kitchen staff were very helpful and informative as was Javier. I would 100% recommend everyone to stay here and will for sure be returning back! This was probably the best hotel experience i have ever had!
Reviewed 28 february, 2020
My family and I stayed at hotel krystal it was an amazing experience it’s super close to the us consul they offer transportation we got the packet that included breakfast the breakfast is amazing all you can it The waiters Rigo and Marco are outstanding very polite I would recomend this hotel 100%
Reviewed 24 february, 2020
Great service everywhere. The restaurant has great food and the waiters are the best. It has the best breakfast. Beds and pillows are super comfortable. Room service is available. The inside pool is fun.