Crowne Plaza Cleveland at Playhouse Square

Starting at

$ 148

Meeting Facility
Lobby
Lobby

TripAdvisor Review

Based on 219 review

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Property Location With a stay at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel, you'll be centrally located in Cleveland, within a 10-minute walk of Progressive Field and Rocket Mortgage FieldHouse. This hotel is 0.5 mi (0.9 km) from Cleveland State University and 0.6 mi (0.9 km) from Cle...

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Property Info

Property Location

With a stay at Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel, you'll be centrally located in Cleveland, within a 10-minute walk of Progressive Field and Rocket Mortgage FieldHouse. This hotel is 0.5 mi (0.9 km) from Cleveland State University and 0.6 mi (0.9 km) from Cleveland Public Library. Distances are displayed to the nearest 0.1 mile and kilometer.
- Allen Theatre - 0.2 km / 0.1 mi
- PlayhouseSquare Centre - 0.2 km / 0.1 mi
- Cathedral of St. John the Evangelist - 0.6 km / 0.4 mi
- Cleveland Arcade - 0.6 km / 0.4 mi
- Progressi...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
Luggage storage
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourContactless check-out availableEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourIndividually packed meals availableEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityContactless check-in availableIlluminated path to the entranceShower room adapted for wheelchairsBreakfast available (surcharge)Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourWheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Free self parkingTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and a pTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesDip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeRelax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features complimentary wireless Internet access, wedding services, and a picnic area.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands,Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands,Free self parkingTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this country house include a television in a common areaEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourrestaurantElevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    120

  • Very Good

    58

  • Good

    22

  • Reasonable

    8

  • Bad

    11

Travelers profile
  • Business

    42

  • Couples

    63

  • Solo travel

    10

  • Family

    53

  • Friends getaway

    23

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Perfect Location - Perfect Value!

Reviewed 19 november, 2021

What a great experience! The hotel was perfectly located, staff was wonderful, and the restaurant was amazing. We self-parked, saving a few dollars. It was easy enough. Rooms were spacious and comfortable. Will stay again for sure. Walk to your theater at Playhouse Square.

leslier250

Disappointed

Reviewed 23 october, 2021

The only reason I gave it a 3 was because of the restaurant and bar. The staff was extremely nice. Otherwise I would have given a lower rating. The front desk was not friendly. This was a no frills hotel. Did not have a hair dryer, no safe and our room was not cleaned even once during our 3 night stay. Very disappointed.

TTV1965

Amazing Staff!

Reviewed 20 october, 2021

My husband and I stayed at this hotel and were very pleasantly surprised! Perfect location, extremely nice hotel and great price! But even as nice as the location and room was, the staff was even better! I have to give a special shout out to Danielle. She was a staff supervisor. She saw that I had a pair of jeans in my hand and asked if she could help. I told her the guest dryer wasn't working well, so she took the jeans, dried and folded them, and personally brought them back to my room. WOW! Great service and so friendly. If we're ever back in Cleveland, we will definitely be staying here!

kevinsM7263YB

Comfortable but no COVID safety protocols

Reviewed 18 october, 2021

This is the second time I've stayed at the Crowne Plaza on business. It is a nice hotel and the rooms are comfortable. However, I was appalled at the lack of COVID protocols in the hotel, considering the level of virus circulating in Ohio. None of the above claims about masks being required for guests or staff is correct. I may have seen 1 or 2 staff members wearing masks, and in the 3 weeks I was there I wasn't about to have someone enter my room to clean it without a mask on. Other than that my stay was fine, but I will reconsider staying here the next time I'm in Cleveland because of the management's obvious indifference to the safety of their guests.

106philm

Great Location and Staff

Reviewed 4 october, 2021

We came up for a baseball game and very happy we stayed here. Staff was very helpful and friendly. It was also the perfect location for us to get to the baseball stadium. We only had one complaint was that there was a party on the patio below us that was still going on after 3am. We probably should have called the front desk but that was on us. Give them a try and you won't be disappointed.

Wolfie17