/https%3A//i.travelapi.com/hotels/4000000/3140000/3136000/3135971/25f853ab_z.jpg)
/https%3A//i.travelapi.com/hotels/4000000/3140000/3136000/3135971/cf6d0669_z.jpg)
/https%3A//i.travelapi.com/hotels/4000000/3140000/3136000/3135971/065cfd5b_z.jpg)
**Property Location**.When you stay at Fairfield Inn & Suites Columbus Polaris in Westerville, you'll be in the business district, within a 5-minute drive of Polaris Fashion Place and Magic Mountain Fun Center. This hotel is 9.1 mi (14.7 km) from Zoombezi Bay Waterpark and 9.7 mi (15.7...
More about the hotel**Property Location**.When you stay at Fairfield Inn & Suites Columbus Polaris in Westerville, you'll be in the business district, within a 5-minute drive of Polaris Fashion Place and Magic Mountain Fun Center. This hotel is 9.1 mi (14.7 km) from Zoombezi Bay Waterpark and 9.7 mi (15.7 km) from Easton Town Center. Distances are displayed to the nearest 0.1 mile and kilometer. .Magic Mountain Fun Center - 1.7 km / 1.1 mi Polaris Fashion Place - 1.9 km / 1.2 mi OhioHealth Westerville Medical Campus - 3.2 km / 2 mi Sharon Woods Park - 3.9 km / 2.4 mi Mount Carmel St. Ann's Family Medicine Center - 4.6 km / 2.9 mi Westerville Mini-Golf - 4.9 km / 3.1 mi Anheuser-Busch Brewery - 5.6 km / 3.5 mi Alum Creek State Park - 6.2 km / 3.9 mi Highbanks Metro Park - 6.3 km / 3.9 mi Inniswood Metro Gardens - 9 km / 5.6 mi Lazer Kraze - 9.1 km / 5.7 mi Sky Zone - 9.2 km / 5.7 mi Alum Creek Beach - 9.8 km / 6.1 mi Char-Mar Ridge Preserve - 10.1 km / 6.3 mi McConnell Arts Center - 10.9 km / 6.7 mi .The preferred airport for Fairfield Inn & Suites Columbus Polaris is John Glenn Columbus Intl. Airport (CMH) - 24.3 km / 15.1 mi. **Rooms**.Make yourself at home in one of the 125 guestrooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.**Dining**.A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.**Business, Other Amenities**.Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Westerville? This hotel features 1650 square feet (149 square meters) of event facilities. Free self parking is available onsite.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
TripAdvisor Rating
Based on 223 reviews
Travelers rating
Travelers profile
Scores Summary
Good Value
I had to submit a review, as I saw the poor reviews just before our stay this past weekend. I found my room to be very clean and comfortable. The staff was courteous and accommodating. My only dissatisfaction was that, due to COVID, breakfast was limited, as they could not allow guests to serve themselves. Not their fault, as they were doing their best with a trying situation. There was still one hot entree available. The hours of breakfast was limited to 7:00 to 9:00 AM on the weekend.
I've never been treated so terribly at a Marriott property
We arrived on Sunday, August 16. The room was absolutely filthy upon arrival. Hair all over the bed, urine stains on the bathroom floor. The front desk receptionist (African American woman working at 4pm on Sunday, August 16) was extremely defensive, rude, and refused to move us to a different room or refund us until we threatened to call Marriott. 3 rooms later, we found one that was marginally acceptable. The pool was inaccessible when it was supposed to be open at 7am. When we asked when it would be available, the front desk receptionist (African American woman working the morning of August 17, 2020) very rudely said "I don't know! I ain't no psychic!"...The housekeeper beat on our door at 8am and then proceeded to walk right in. My daughters were in their pajamas and my wife was in her undergarments. This hotel could be nice, but not with the rude people that work here. The incompetent cleaning staff doesn't even come close to doing their job. Cleaning a room during a pandemic should be more important than ever. If you value your health, your privacy, having a clean room, and being treated kindly, you should avoid this property at all costs.
Good value
For less than $100 my family had a clean and comfortable place to stay. We stayed in a room 520 with 2 queen beds. The room was spacious with a small living area containing a couch, desk, and TV. The bathroom was spotless. Only negative is that the living room TV didn’t work.
Terrible
Beyond disappointing. The room appears clean on the surface but especially given the Covid situation you want to feel reassured the room is really clean. The bathroom floors were dirty, the closet door was broken when we arrived. It’s just leaning up against the wall. Light bulbs are missing. The beds are extremely uncomfortable and broken in the center. There was not a top sheet or a pillow case for the sofa pull out. The mattress on the pullout is pathetic. Also, upon unfolding the sofa bed I noticed crumbs on the mattress cover. This place is just yuck. None of us can get comfortable. I can’t wait until this stay is OVER. Even grosser is a bucket for the key cards siting on the check in/out desk full of some sort of dirty water or liquid substance. Just standing there having to look at it was nauseating, it felt unsanitary and it’s practically in your face. 👎
Ok,not great.
Before Covid, I traveled a lot. I am a Marriott Platinum member. Upon check in, I received my upgrade. But, I should have because there were not very many people staying here. My room was clean but the hallways seemed dated and a little dingy. I never was able to get the WiFi to work. So it was ok but not great.