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Property Location Located in Columbus, Hilton Garden Inn Columbus-University Area is in the business district, a 3-minute drive from Schottenstein Center and 7 minutes from Ohio Stadium. This hotel is 2.6 mi (4.2 km) from Ohio State University and 3.1 mi (5 km) from Mapfre Stadium....
More about the hotel
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include a television in a common area and tour
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include a television in a common area and tour
TripAdvisor Rating
Based on 744 reviews
Travelers rating
Travelers profile
Scores Summary
Very comfortable and Safe
This hotel was following Covid protocols. It was very nice, clean and organized. The personnel were very kind, nice and professional. We checked in later in the evening and the front desk associate made sure we placed a food order so we wouldn’t miss the cut off. I appreciated the box breakfast in the morning. It was just right.
Great Hotel convenient to downtown.
This hotel has always been my first choice if I need to go to Columbus. It’s about 5 minutes drive to the convention center downtown. The staff are all friendly and helpful, the hotel is clean with nice amenities. The restaurant was open for dinner and the food here is always excellent. The buffet and made to order breakfast is the best of anywhere I have stayed, although currently not offered due to COVID restrictions, we sure missed it! I wouldn’t hesitate in recommending this hotel to anyone.
Well run, updated hotel!
Heading south to be with family during the 'virus era.' Hotel was prepared. Rooms spotless, service very thoughtful. Front desk staff was helpful and food services very efficient and provided lots of good information.
Great! Great!
I had an awesome stay.❤️ The staff was really friendly and eager to help with anything. The room was clean. Love the coffee, water, and tea with the room. Quality service in all works of the stay. Great! Great!
Just average
We stayed at this hotel (without a breakfast included) because we thought it would be a step up from the sister hotel across the parking lot which was the Hampton..with breakfast included. The entrance area offered a beverage area of coffee, tea, hot chocolate, if you were lucky enough to get either. We experienced No hot water, tea or coffee on three different occasions. We had to ask for hot chocolate. When we asked for hot chocolate from the one lady near bar/ breakfast nook she was not the most pleasant. We were made to feel like we were the problem because they didn’t restock as needed. We stayed at this hotel also because they offered a shuttle to and from the Andrea Bocelli concert. This service is flawed. Gave our names and a time that we wanted to leave upon arrival to the hotel. That meant nothing the night of concert. We stood with over fifty or more guest in the breeze way of the hotel for at least 45 minutes or more. Cold air shooting in each time door opened and shuttle which took only about 12-15 people. Had they used a system they could of gave times to the guest as to when to show up for a ride instead of people trying to get ahead to get into small shuttle. Coming back from concert you are standing out in the parking lot with no cover from rain or extreme cold. We waited with all the many other guest until the cold got so bad we called for a Uber. That meant crossing a four lane highway to get away from big crowds to catch a ride. We heard many guest complaining about this service which turned out not to be a service at all. Sadly disappointed by the “Lounge” which was not a lounge but the breakfast area with a snack bar area of about six stools. You are basically in the corner of the hotel lobby...not a lounge. The lounge also has short hours closing at 10:00 pm the Saturday night we were there. After returning on a weekend evening from the concert we were ready to have a drink but the lounge was closed. The hot water for tea or hot chocolate was out too. Yikes!!! Really. We also had let the hotel know that we saw an open slider window that was only about a foot an a half high off the floor....open ...in the snack room, we closed it, locking it. Our first thought was the cold blowing in ..then the danger it could of been for a small child who could easily falling out. This is the snack machine area where kids can come into. We then saw a small ladder that made us think a maintenance man was perhaps on the lower roof top. We unlocked the window but closed window almost all the way. Very careless ..... The room was okay but nothing special. Our room window looked across the parking lot at a hotel that looked to be a dump. The Hilton hotel is clean. They offer breakfast but it is not included. We wrote a similar letter to hotel when we got home but we had not posted on trip advisor at the time. Since we never heard from them we thought others should know our experience.