Hilton Garden Inn Charlotte/Concord

When you stay at Hilton Garden Inn Charlotte/Concord in Concord, you'll be in the business district, within a 5-minute drive of Concord Mills and Charlotte Motor Speedway. This hotel is 5.6 mi (9 km) from University of North Carolina at Charlotte and 1.7 mi (2.7 km) from SEA LIFE Charlotte-Concord ...

More details

OpenWeather

3

Quarto, 1 cama King

Max. 2 adults and 1 child

4

Suíte, 1 cama King, Acessível

Max. 2 adults and 1 child

5

Quarto, 2 camas Queen, Acessível

Max. 4 adults and 3 children

3

Quarto, 2 camas Queen, para não fumantes (Drinks & Snacks)

Max. 4 adults and 3 children

5

Duas camas Queen, Chuveiro c/ barras de apoio

Max. 4 adults and 3 children

6

Quarto

Max. 2 adults and 1 child

4

Não-fumante

Max. 2 adults and 1 child

3

Quarto, 1 cama King, Acessível

Max. 2 adults and 1 child

6

Quarto

Max. 2 adults and 1 child

3

Quarto, 1 cama King (Drinks & Snacks)

Max. 2 adults and 1 child

5

Quarto, Acessível

Max. 4 adults and 3 children

4

Suíte, 1 cama King

Max. 2 adults and 1 child

5

Quarto

Max. 4 adults and 3 children

4

Suíte júnior, 1 cama King, Acessível

Max. 2 adults and 1 child

6

Quarto

Max. 2 adults and 1 child

4

Quarto, 1 cama King, Acessível

Max. 2 adults and 1 child

Property Info

Check-in starts at: 15:00

Check-out ends at: 12:00

When you stay at Hilton Garden Inn Charlotte/Concord in Concord, you'll be in the business district, within a 5-minute drive of Concord Mills and Charlotte Motor Speedway. This hotel is 5.6 mi (9 km) from University of North Carolina at Charlotte and 1.7 mi (2.7 km) from SEA LIFE Charlotte-Concord Aquarium.Make yourself at home in one of the 118 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and ...

7831 Gateway Ln Nw - Concord, North Carolina - U.S - 28027

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 12:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    568

  • Very Good

    171

  • Good

    42

  • Reasonable

    28

  • Bad

    27

Travelers profile
  • Business

    270

  • Couples

    182

  • Solo travel

    44

  • Family

    243

  • Friends getaway

    52

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Update the rooms

Reviewed 13 september, 2022

The room was very dated, and the furniture was bang up. There was a moldy smell in the carpet. The front desk team was very professional and accommodating. The location was great close to the Concord airport, the racetrack and dinning.

llbryant62

Stayed the night after staying at the terrible HGI North in Charlotte. Like DAY & NIGHT!

Reviewed 14 august, 2022

This place was great. People were super. You could tell they liked working here and all were most accommodating. The bar was a great time in the evening. I will definitely be staying at this place when I can.

jahend0

Would not recommend this hotel. Check out why!

Reviewed 13 june, 2022

The following review is very detailed and includes stories and situations that affected my visit. Please read the full review to receive full context and what and why I said certain things! Thank You! ROOM - We booked a 2 night room. It was a 2 queen configuration. The room itself was not the best. First off the hallway! It smelled really bad on the first day. It was a strong cent of baby wipes and diapers. The room itself was outdated. Half of the things in the room were not functioning. On the first night, we flushed the toilet with barely anything in it, it ran all night. It never did flood, but by morning the water was drained and there was little to no water in the bowl. The sink also had clogging issues. It would take hours for it to drain. So you couldn’t use that much water. It’s very disgusting to brush your teeth and for it to not drain and sit there for a long time before it drained. The mini fridge was not very cold. There was a little freezer that could fit a ice pack. The fridge itself was not cold and had a hard time closing without slamming the door. The other issue was the cleanliness of the room. It did not feel cleaned well. We also found out that there were gummy bears in the comforter. That shows that they don’t clean well at all and/or change the bedding. The room needed a large refurbishment. The carpet, bedding, bathroom (especially), and adding more storage. There was no hair dryer. The shower products of Conditioner and Shampoo were small with barely anything in them. They were hard to squeeze. They did not provide us with a body wash gel. We only got a bar of soap. Beware that there are NO USBs in the room. There are a few plugging on the lamp but they are not USB. AMENITIES - There was some average amenities. Indoor pools, business centers, fitness room and etc. The pool was not the best. The hot tub was closed. Due to it being a indoor pool you could smell the fumes very strong and the pool itself looked dirty and not cleaned for the amount of chlorine I smelled. The business and conference center was nice and large. It looked clean and it took up the left side of the first level on the hotel. It looked modern. The worst thing about the amenities was that breakfast was not free and coffee wasn’t free except for the mornings. I missed the experience as a Hilton honors member who was being asked to pay for food that could’ve been free at a Hampton Inn next door! The gym was nice. It had a cold water dispenser. SERVICE - The service needed some improvements. When I went down to ask for more blankets and pillows, there was no one there. There was a lady who worked in the restaurant department, she didn’t know how to fulfill my request so she wrote a note for whenever the guest services attendant comes back. When I went to the room, I waited for a good 30 minutes. I never received the blankets or pillows. Assuming that they actually wrote the note for guest services it had my room number so there was no reason why they couldn’t give me the things unless there wasn’t a guest service staff member on shift. So I called the lobby, and no one picked up after several calls. This shows that Hilton promises us 24/7 Front Desk Service. That seemed to not be true. So I went downstairs to ask, luckily someone was there at the front desk so either they just got there or they ignore my numerous phone calls. I finally got what I asked for after the staff member took another 30 minutes getting it from who knows where. They apparently were running low on pillows. When I got the stuff I found out that the blanket I received had numerous holes in it! You could stick your feet in some of them. (Check the Photos above to see) The blankets were not even that nice but they shouldn’t be destroyed and if they are, don’t give them to guests! OVERALL - The hotel needs a renovation. The first level looks nice but the hallways, elevators, and rooms need some serious updates. Hilton does a wonderful job when they renovate so I hope they can do that here. I did not really enjoy my stay. I felt it was unnecessary to call for a refund which they have a sight that says if it’s not a good stay they will make it right. I did definitely deserve a refund. I wouldn’t recommend this hotel. I payed $200 a night for 2 nights. It was in a great location! There was a large Simon Mall 2 minutes away! There was no free breakfast but there was tons of restaurants to grab breakfast! I would probably not stay here again.

bodem2507

Horrible experience with internet

Reviewed 13 april, 2022

Spring break for kids. No internet connection for the kids to play their video games while on spring break. Evening/night CSR was very rude and not accommodating at all. I’m a Hilton honors member. Due to this horrible experience I will not be doing business with Hilton in the future.

crystalj262022

Great Wolf Trip

Reviewed 4 february, 2022

Took my kids to the great wolf..This location was great literally across the stress..Had no issue what so ever the whole weekend.Rooms were clean. Staff was great everyone was so friendly, breakfast was awesome we received our food in an timely manner, I will be booking again

Shenelle843