Based on 497 review
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Perfect for leisure and business travelers alike, the Comfort Suites of Norwich features an indoor pool and spa, breakfast buffet, free WiFi, exercise room, sauna, sports bar with free nightlly snack, and true New England hospitality. Free shuttle service is offered to the Mohegan Sun Casino. The hotel is also convenient to Foxwoods, Mystic Seaport, Groton Submarine Base, and other area businesses and attractions. All Comfort Suites are smoke-free.
Check-out ends at: 11:00
Pool and wellness facilitiesIndoor pool
Reception servicesLuggage storage
Gross and completely overpriced
Reviewed 10 october, 2021
One night reservation. Quoted one price at booking, charged another at check out. Zero help from the general manager. Room was a throw back to 1980 layered with cigarette smoke and dirty musk. Appears the hotel suffered some degree of flooding recently. Room keys did not work, a constant back and forth to the front desk. Complimentary breakfast consisted of frozen pre made egg things. Avoid this dump at all cost. Next time I'll light money on fire instead of every staying near a Comfort Suites or Choice Hotel chain.
Reviewed 2 december, 2020
The room smelled musty, the bathroom had only two towels for three people . My husband went downstairs to ask for more towels and they gave him two hand towels, The shower was leaking and the bottom was cracked. They had pen marks all over the cutains and comforters. The table was lop sided. The pool was not in service. Breakfast was in a brown bag and consisted of one orange, a cranola bar and a small bottle of water. We stayed two days because my son had a baseball tournament in the area. Staff was unprofessional and rude. Do yourself a favor and don't stay here.
Quick overnight stay
Reviewed 6 october, 2020
Stayed one night to meet family and make a stop at Foxwoods. The hotel suited our needs. We had 2 rooms. One was the disabled room for my dad which was very roomy and it had a nice sofa. Big bathroom. Clean. It also had a shower seat if someone needed that and a hand held shower, which I was happy to see.....Our other room was 2 queen or full size beds/can't remember. Clean, no sofa, no hand held shower. .....Overall, this hotel suited our needs and we were looking to pay a reasonable amount for a hotel room. It was close to the highway. ....The lobby was clean & everyone was wearing masks.......There are no more breakfasts as we know it . There were pre made up breakfast bags available from 6am - 9am. It included a bottle of water, an orange, some kind of bar & pretzels. No coffee available except what is in your room.....The breakfast bag was appreciated but I think the management could have some better selections......Overall, our stay was good and the price was very reasonable. I would stay here again if I was passing through this area & needed a hotel.
We Love Taylor
Reviewed 27 july, 2020
Hotel stay was very nice Taylor front desk went above and beyond for us. We had a list of things in area we wanted to do, and overnight he looked up and verified which things were open and which were still closed. He even called us a cab instead of just giving us the number, that was very classy. I will stay again and reccomend the hotel just because of him. The rest of staff was very nice too but Taylor made our stay feel personalized and very welcome. My kid was very sad about pool being closed but Taylor made her laugh about it. he joked with her that he accidentally misplaced all the water and he had been looking all over for it and told her if she spotted 50 gallons of water laying around to let him know right away lol. He was very charming and won my kid over. You win my kid over, and you have a customer for life. I made him write down his name so i could write this review. My daughter doesn't like staying in different places but she said this felt like "an away home". Thankyou Taylor and Comfort Inn.
do not go here
Reviewed 19 july, 2020
the whole stay was awful. first the remote did not work. some rude lady at the front desk told me we would have to change rooms to get a remote. the room was disgusting. a fur ball in the shower. sofa bed did not work . the curtains would not move.no coffee maker in the room . asked for towels never got it. The manager was not even there. the staff was very rude and did not wear any masks. a super 8 is cleaner. We had no hot water. STAY WAY