Based on 940 review
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The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, Pool, Room Service, Spa.We invite you to enjoy the DoubleTree by Hilton Hotel Bristol, Connecticut, conveniently located only minutes from the ESPN Headquarters at the ESPN Plaza. Entertainment abounds with Lake Compounce Amusement Park, Connecticut's family favorite, and the New England Carousel Museum just around the corner. The hotel is convenient to the area's industrial and technological centers, a short distance from downtown Hartford, Farmington, Waterbury and Bradley International A...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesIndoor pool.
Reception servicesConciergeLuggage storage
Reviewed 30 november, 2021
My husband and I are Hilton Diamond members and have stayed in many Hilton properties over the years. We are very impressed first and foremost with the staff at this property; their kindness and respect towards guests are infinitely better than any staff we have come across at any Curio property (Hilton's "high end" collection). Shoutout to Danielle at the front desk. This staff knows how to use the direct messaging system in the Hilton app and is very responsive, so when we needed something, we were able to message them and get a prompt response. When I burned my hand on my hair iron (don't ask), my husband called down to ask for a first aid kit and they had all the creams and bandaids put aside for me. When I accidentally left behind my wristwatch (my toddler is in a hiding-things phase), the staff, including housekeeping, was extremely proactive in helping me find it. I wish all Hilton-run hotels could learn from this staff. The accommodations themselves are comfortable and clean and my kids are already begging to return. (We did not hit the indoor swimming pool on this visit but I owe it to them next time.)
Reviewed 28 november, 2021
Very nice hotel for the price. Centrally located. We arrived late they had a very nice bar and was able to get something to eat. Our family gathered at the bar every night. Fireplace in the lobby, was very nice as it was freezing outside.
Reviewed 12 november, 2021
Nice hotel. But very scary that we were initially given a room the was occupied by someone else. Walked in to a room with clothes all over the bed. The rooms were very clean and quiet. Also, the restaurant was perfect for breakfast. The staff was very friendly.
Could have done better
Reviewed 22 october, 2021
There was someone else’s hair on the pillows of my bed which led me to believe they never change the pillowcases. I had new pillows delivered to the room. My food and beverage credit was never applied to my bill, and after multiple calls to the hotel this has still not been rectified. They make the process extremely complicated and almost feels like they are not trying to honor the credit for valued members.
Polite staff, clean room
Reviewed 11 october, 2021
The staff was very nice and was able to accommodate my request for an early check in without any issues. The room was very clean and up to date. The room was a bit pricy even with a discount as part of a wedding but it was a pleasant experience.