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TripAdvisor Review
Based on 335 review
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The following services and amenities are available, but with reduced service: Breakfast, On-site Restaurant(s), Pool.Welcome to Home2 Suites by Hilton Conway. Set off I-40, our extended-stay hotel is a quick walk to Conway Commons shops and restaurants, and 2 miles from Lewis Crossing retail stores ...
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The following services and amenities are available, but with reduced service: Breakfast, On-site Restaurant(s), Pool.Welcome to Home2 Suites by Hilton Conway. Set off I-40, our extended-stay hotel is a quick walk to Conway Commons shops and restaurants, and 2 miles from Lewis Crossing retail stores and other day-to-day conveniences. Here for work? Snap-On, Kimberly-Clark and other Fortune 500 companies are less than 3 miles away, and we're minutes from the University of Central Arkansas, Hendrix College and Central Baptist College. Make yourself at home in a suite that's stylish and smartly de...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Concierge
Sauna
TripAdvisor
Excellent
245
Very Good
46
Good
25
Reasonable
11
Bad
8
Business
74
Couples
59
Solo travel
17
Family
160
Friends getaway
9
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 18 July, 2021
Our room was not ready when we checked in so they moved us to a different room. No big deal. Except it was not clean. Bathroom sink did not drain. Bathroom floor was filthy especially around the toilet. Trash left from previous guests on top of cabinets. Hair in shower from previous guest. Mold around shower. Brown gunk coming out of shampoo dispenser. Said they would send someone to clean next day and they just brought fresh towels. Sink drain was fixed on second day. After going to the Hampton Inn to pick something up this morning, we will stay there on our next visit.
mlfen
Reviewed 16 June, 2021
We stayed for an overnight while traveling through Arkansas. The hotel appeared to be newer, and the rooms were very spacious. Much more space than we needed, but a definite plus if traveling with family. I simply found the extras lacking. The desk staff were professional, but neither warm nor welcoming as I'm accustomed to at Hilton properties. Also, the morning breakfast was simply a "to go" box, and it leaved a lot to be desired. We stayed at other Hilton properties on this trip and each offered the standard breakfast, so this offering at the Home2 Suites was definitely a disappointment. Also, if you are going to have signs that up require masks, then your staff should be wearing them. Otherwise, just take the signs down. I'm happy to not wear them at this point, but at least be consistent.
BlueMoc
Reviewed 23 May, 2021
This hotel offered TRUE fast check in, the rooms were actually clean, they brought extra towels vs making you come get them and the accommodations were more than expected. Lots of extra attention to details that make the rooms more functional and comfortable. Will highly recommend this hotel to others.
enjoyedthestay792
Reviewed 3 May, 2021
Helpful staff and very polite. Room was quiet and comfortable. Plenty of space for my family of 3. Coffee good and fresh. Pet friendly a plus. Pet deposit a little steep, but I get it. Not everyones dog is well behaved. Couldn't tell any animals had been in there before us. Could easily stay here for a few days.
crobager
Reviewed 24 April, 2021
As a Gold HH member, I've been to many Hilton chains and this was below expectations and standards. It was overpriced and the front desk agent didn't even understand the concept of upgrading the room. Overall, quite disappointing experience.
Resort595561