Based on 285 review
Select the date of your trip
The Comfort Suites is next to the Gulf of Mexico and Padre Island beaches, within two miles of National Seashore and.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Business Facilities / FacilitiesBusiness Center
Reviewed 28 may, 2021
We went inside to book a balcony room we saw available online. Connie said abruptly there were no rooms left. I said that’s funny because it says several rooms are still available on your website.. we double checked that to make sure and went back inside where Connie lied yet again about not having a balcony room but said there were 2 other rooms available even though 2 minutes before her answer was different. We booked online and “magically” got the room we originally asked for. The other front desk woman stood around while a line formed and only began helping when most of the line had been helped. She did make sure to tell everyone to put on masks though- the only person on our trip to multiple cities in Texas to so. We woke up to loud chirping birds right outside our window before the sun even came up. Our toilet was clogged right away. Room was very small but not terrible and had a great view. I would not recommend or return unless they replace their staff at the very least.
Reviewed 21 may, 2021
Worst customer service of any hotel I've been in. Manager is rude and lacks basic customer service skills. Considering the cost for 2 nights is $600, I was surprised at how shabby the rooms are. Definetly not worth the price and I won't ever be back.
Reviewed 18 march, 2021
This hotel is in a great location but the staff made it disappointing. For what I paid for 2 nights I wish I could have had a better experience. First off at check-in the person working the desk was rude. Also she and another staff member decided to call us at 11:00PM to talk to us about our credit card when they had all day to do it. They had a different credit card on file then the one I gave at check-in, BUT WHY WAIT UNTIL WE ARE IN BED TO DISCUSS THIS???!!! 11:00 PM at that! Also on check-in they didn't enforce masks but the next day they decided to enforce masks and didn't have a sign on the front door. Very disappointing for sure. I know they were busy because of spring break but why call me when I am asleep to discuss these matters. Why not contact me the 7hours before while I was there?
Reviewed 10 september, 2020
we stayed here in April 2018. We had several rooms for family Because we had our wedding on the beach. The staff was very nice and accommodating rooms were nice and clean. Thank you to the manager for all her help.
Reviewed 5 september, 2020
We arrived by 3pm and went allowed to check in right away, checked back 30 minutes later and was allowed to check in. Staff was not friendly or accommodating. We were told we could go to pool as long as there went 10 people but no info on how to get in until after we were actually checked in. The room was somewhat clean. Carpet was wet near air conditioner. Paint spatters on furniture. Sanding dust on some of the furniture. Property pictures on internet were misleading as far as the location to beach. Had to walk a path full of broken glass and goathead stickers to get to the beach.