Based on 35 review
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Discover this Council Bluff, Iowa hotel offering guests warm Midwestern hospitality and stylish accommodations. Located just minutes from downtown Council Bluffs and Omaha, the Best Western Crossroads of the Bluffs provides guests with an ideal location and a courteous, service-oriented staff. Guests staying at this Council Bluffs hotel will appreciate the variety of nearby activities and entertainment including golfing, shopping and gambling. The Best Western Crossroads of the Bluffs offers 107 beautifully decorated, well- appointed guest rooms featuring free high-speed Internet access and ca...More details
Check-out ends at: 11:00
Business Facilities / FacilitiesEnjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Drugs, Stains, and Smells
Reviewed 9 november, 2021
The staff here are very nice and accommodating - after we told them about the semen stains all over our sheets, they moved us immediately to another room. The guest in the room next to us was quiet, but she was definitely smoking meth and cigarettes all night long and there was no way to open any windows or filter the air better so we went to sleep tasting smoke. The first room was okay sans semen stains, but the second room had old food in the fridge and the toilet seat wasn’t actually connected to the toilet but placed on top of it. Again, the staff here are great and doing their best, but I should have left when the check-in guy emphasized their non-smoking policy and then made me promise not to smoke in our room in a desperate tone. The check-out guy is was also very nice as he was helping the woman ahead of me locate security footage from the night before when her entire trailer of dirt bikes was stolen, but also tried to shirk responsibility a bit by arguing that “the neighbors haven’t complained about thefts in months.” Probably just a management request that they make the hotel sound nicer than it is without realizing how daft it sounds. The other positive, as other reviewers have noted, is the water pressure. I didn’t shower, but my husband did because he’s brave. Just unfortunate that he smelled worse afterwards because then he smelled like a wet cigarette from the towels.
Quiet and comfortable
Reviewed 3 november, 2021
Nice hotel for an overnight stop. Front desk folks were very helpful and personable. Rooms were clean and quiet. Good hot water pressure in the shower. They had a nice breakfast bar with a lot to choose from. Will definitely stay again on our next trip!
Excellent for the price
Reviewed 18 october, 2021
We booked this room with AAA discount and it was cheaper than any surrounding motels which had a pool. Breakfast was served as well. I know some places are still closed due to Covid. Both were available as of October 15-17. Only complaint is they didn't enforce the posted pool hours until we reported the guests waking up our children. Wouldn't have minded if not for the noise. Sometimes us adults might enjoy private pool time while kids are asleep. That being said, the chlorine was a bit strong. After a couple hours my children's eyes and skin around were bright red and we had to get out. I've never had any public pool do that. It was a little tricky getting there by GPS getting on and off multiple freeways multiple times so next time I will go in the day when it's easier to see traffic distance etc to be changing lanes that much.
Reviewed 24 august, 2021
Easy on and off rot 80. Great dog friendly location. Two story with lots of parking and grass to walk your dog. Breakfast was good. A large selection of items. Very spacious eating area. Indoor pool and fitness center were closed.
Reviewed 17 august, 2021
Beds are very comfortable. Lighting in room was good for reading. There were two armchairs. Tv was good, and reception was good. Breakfast only lasts until 9:30, but has good coffee and little donuts I like.