Based on 492 review
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This hotel is set on the main road leading to the centre of Covilha. The hotel lies just 20 km away from the Serra da Estrela. This hotel is located within easy access of a number of attractions in the area. Guests will find themselves surrounded by ample opportunities for exploration and discovery. The hotel enjoys a charming design, blending effortlessly with its surroundings. The guest rooms offer functional space and modern amenities, meeting the needs of every type of traveller. The hotel features a health club, which comprises a sports hall, a sauna, Turkish and Scottish baths and a beau...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor PoolTurkish bathIndoor pool..
Business Facilities / FacilitiesMeeting Rooms
Average for a 4 star except for
Reviewed 30 july, 2021
Average for a 4 star except for .. The rooms are advertised as sound proof , I had also booked a deluxe room for my wife and I on our wedding anniversary. I also when booked ask for a quiet room . The room was neither quiet or soundproof. Our room 103 was right above the kitchen and we were rudely woken up by the kitchen preparing breakfast at 07.00 in the morning like a loud sound of a coffee percolator bubbling away , then it stopped for 15 minutes and then started again just as I was trying to get to sleep again . The last thing we were wanting on our wedding anniversary .. As soon as I went to breakfast I complained to the person at the reception , all I was told was we can change your room .. A lot of good that offer was with us only at the hotel for the one night . Certainly not impressed with the lack of interest . Also the room booked was supposed to be a deluxe double . For a 4 star and I have stayed in a lot of 4 star hotels all over Europe , I could not see how the room merited being called a deluxe room . Not even a kettle and coffee in the room . I have had better rooms in a 3 star hotel ... Also the bar very expensive ..For example we had 2 drinks in a restaurant in Covilha town , the same 2 drinks in the bar of this hotel was €8.5 more .
Comfortable, friendly hotel
Reviewed 8 june, 2021
My partner & I stayed here for four nights while exploring Serra da Estrella. The hotel is well situated just a little below the town. The rooms are comfortable and nicely designed. The staff are friendly, helpful & informative. We used the outside pool area which is small but very comfortable - you needed to book time at the pool as they are strict about numbers due to social distancing which was reassuring. Really good breakfast with great choice & some lovely touches. My only small complaint is that at the buffet dinner the food was lukewarm.... it’s was lovely food & good quality but not hot. We did tell the staff in the restaurant and they responded positively and quickly. I would definitely recommend this hotel
Excellent food, spacious modern room, style and comfort
Reviewed 17 march, 2021
We broke down on the motorway and saw the hotel on our way to the garage. We booked in because it was open and within walking distance and had a lovely stay. Finding somewhere to eat at night during lockdown is a struggle but the quality of food here was exceptional. Do try the prawn starter. Bedroom was spacious modern and spotlessly clean. WiFi worked well everywhere. Important, as my partner was working while we waited for our car to be repaired. Staff were attentive yet discreet. Helpful and polite too. Bedroom was a bit too warm for our liking despite turning off the heating. However we slept well and breakfast was marvellous with a huge selection of hot and cold items. Would I stay here again? Yes, but next time I hope it will be by choice.
Cozy warming, friendly, modern and unique
Reviewed 1 january, 2020
We stayed here for 2 nights. We were welcomed into the hotel by very friendly and informative staff. Our room was cozy, modern with an original decoration based on wool and wool fabrics (the hotel's name and theme). I wish the room had a separation from the entrance to the actual bed space, but it kind of makes it more spacious. The windows weren't large but we felt comfortable in the room, with very good mattress and linen, a couch, a chair and a desk, a welcoming bottle of water, and plenty of electric outlets to charge your electronic gadgets. The mini-fridge only had water bottles, but you could order room service for anything else. I wish the bathroom had towel heaters, but otherwise it was modern, beautiful and comfortable. Free wi-fi with excellent quality all over the hotel (even in the spa). The spa was great, with a large indoor pool and plenty of space around and lots of stretchers, a very good sauna and steam bath. Steam bath could have a better scent. The breakfast was great, with fresh fruit, bacon and eggs, all kinds of natural juices, freshly backed bread, real bread for toast, cheeses, ham, breakfast cereal and a pancake machine. The restaurant and bar service was fantastic, with very original dishes, very friendly staff and attention to detail. All in all, we would like to come back to enjoy the hotel while visiting the surroundings.
Good value for money
Reviewed 2 december, 2019
Loved everything about the place. Nice and clean room, great pool and spa, with toals and all amenities. The fireplace in the living room is gorgeous, excellent decor. Very good breakfast, with a pancake machine and many local products I will return for sure. Kids friendly