TripAdvisor Rating
Based on 4 reviews
See all**Property Location**.With a stay at Hilton London Croydon in Croydon (London Borough of Croydon), you'll be 10 minutes by car from Surrey Hills. This 4-star hotel is 8 mi (12.8 km) from Clapham Common and 10.7 mi (17.3 km) from St. Thomas' Hospital. Distances are displayed to the...
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Hilton
I used to stay alot when I was working away from home, I loved coming to this hotel because all food and beverage staff were soo nice and friendly, I came back to visit and noticed that nearly all the staff have gone there used to be 2 young supervisors on evening shift in fnb department they made me always feel special and welcome sadly they have gone I would love to see them again, no matter how busy they were they always made time for the customers and always had a smile on there faces. Wish them luck for the future.
Exceptional Staff-Hilton would be proud
Camelia Rusu is by far one of the most amazing, empathetic, friendly reception staff I have ever come across. I have stayed in some rather luxurious hotels across the world but it is the warmth and welcome you receive every single time that makes this hotel hands down one of the best I have stayed in. The rooms are clean to a high standard, great breakfast, secure parking and close to all amenities. Not too far from Gatwick Airport either. If you are looking for the true Hilton experience, with a superior level of care- this is your choice. Camelia Rusu you are exceptional- thank you so much!
Whilst I can understand a cold room for a business meeting . . .
It was the cold food that was served at lunchtime that I found most distasteful. I realise that they have lost a huge amount of money due to the pandemic, there can be no excuse for the cold food especially as it had been microwaved. Does this mean that the cleaners prepare the food? Also the amount of pre-cooked food was pitiful and at £13.00, expensive for what it was. I shan't be dashing back, even after the pandemic lockdown.
A Warm and friendly welcome
The Hotel is about 10 minutes from East Croydon station wich gives easy access to Gatwick, and central London. There is a 24 hour bus service from the station route 119 which stops 100 meters from the Hotel. The newly refurbished Hotel offers well appointed rooms, which have tea and coffee making facillites, TV and A/C either shower/bath, etc. upon arrival I received a warm welcome at reception. As a Hilton diamond member I was given a room upgrade. The onsite resturant is very good an offers a varied menu, Breakfast is excellen with a chef on duty to prepare eggs etc to your personal taste. I always opt for an omlette. Overall this Hotel offers good value and is convenently placed for access to Gatwick and central London.