Dumfries Arms Hotel

Starting at

$ 143

Featured Image
Room
Room

TripAdvisor Review

Based on 659 review

See all

This comfortable hotel is in Cumnock. There are a total of 26 26 at Dumfries Arms Hotel. null may take advantage of the Wi-Fi connection on public areas at Dumfries Arms Hotel. Dumfries Arms Hotel provides 24-hour reception.

More details

Availability

Select the date of your trip

Property Info

This comfortable hotel is in Cumnock. There are a total of 26 26 at Dumfries Arms Hotel. null may take advantage of the Wi-Fi connection on public areas at Dumfries Arms Hotel. Dumfries Arms Hotel provides 24-hour reception.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsWheelchair access - noEmployees wear personal protective equipment24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedIt is possible to carry out transactions without cashMeal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableFree breakfastBar / LoungeTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.restaurant

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    358

  • Very Good

    169

  • Good

    66

  • Reasonable

    38

  • Bad

    28

Travelers profile
  • Business

    31

  • Couples

    318

  • Solo travel

    7

  • Family

    163

  • Friends getaway

    95

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

APPAULED

Reviewed 28 november, 2021

This really saddens me to have to write this review as in the main the staff food and service are usually fab. To say how upset I am is putting it mildly, we had booked a reservation for 7 of us to attend for dinner on Christmas day 2021, before we decided to pay any deposits I had asked Sofie the manager at the time would it be possible to order an alternative for 2 adults in our party as they are fussy eaters, I explained that my father in law who is in his 70's and would prefer either fish or indeed a gammon steak, she said yes that would be no problem. Later when I went to pay off my balance I again asked the receptionist to look into this for me and she said she would, she never got back to me. So I went in for dinner today and again, asked the question, the girl on the reception went and asked the cook then contacted her manager (now it seems it's a new manager as Sofie has left) to be told no, due to so many tables etc to serve, which I totally understand, so I asked for a refund as my poor father in law simply cannot eat any of what's on the menu, my daughter also would have preferred an alternative but she could eat the meat dish at a push. To be told I would lose my deposit money, a lot of money, I explained how unfair this is, as after all this is not my fault they are giving me no other choice but to cancel, I haven't yet as I am going to be seeking further advice on the matter. I asked for the CEO's email address and all I was given was a name. Not good enough Dumfries Arms.

juliekennedy123

Lovely local hotel

Reviewed 16 october, 2021

The entrance to the hotel is lovely large/ clean and well presented. The bar area leads off the entrance hall and has comfy seating and a nice atmosphere. Room was large with two chairs and a table, tea/ coffee/ hot chocolate and biscuits. Clean tastefully decorated. Bathroom was a good size, only draw back was the shower over the bath. Personal choice but prefer a walk in shower, also there are no hand rail. Restaurant, worth booking as it was busy. The food is reasonably priced and portion sizes are good. Would not recommend the burger as is was soggy, very messy and the sauce was a bit much. Breakfast. A few choices, the set full breakfast can be adapted to your choice which they are happy to accommodate extras.

L_K1509

Overall a very good hotel

Reviewed 15 october, 2021

This is an old hotel that has had a massive refurbishment. Our room was very big with a large en suite with a walk in shower. The bed was massive and very comfortable. All the staff were very nice and very helpful. The hotel is quite difficult to navigate with lots of stairs and corridors. If we had stayed more than one night it would probably have become easier. Our room was at the front of the hotel and unfortunately very noisy. For a small town I could not believe how much noise there was during the night and we did not sleep well at all. At some point putting in quality double glazing may help. We ate in the dining room and the food was excellent- very large portions so luckily we only had a main course. I would definitely stay again but ask for a room at the back of the hotel.

ElleBScotland

NICE HOTEL

Reviewed 4 october, 2021

Room and hotel clean and tidy.Restaurant staff are a bit hit n miss but the food was good. Bar staff and reception staff very good and polite.There is only one other hotel in the town and no other restaurants.

PamelaC3312

A great hotel

Reviewed 11 august, 2021

Can't praise enough! The staff and service here is great. We had a really spacious twin room with a large bathroom. Everything was spotless,. There were comfy beds and a great shower. Breakfast was delicious and kept us going all day. Had dinner in the restaurant - great food and friendly service

Louise S