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TripAdvisor Review
Based on 1686 review
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Located in Dallas, Sonesta Suites Dallas Park Central is in the city center. Sixth Floor Museum and Dallas Museum of Art are cultural highlights, and some of the area's popular attractions include Dallas World Aquarium and Dallas Arboretum and Botanical Garden. Ready for a night out? Consider South ...
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Located in Dallas, Sonesta Suites Dallas Park Central is in the city center. Sixth Floor Museum and Dallas Museum of Art are cultural highlights, and some of the area's popular attractions include Dallas World Aquarium and Dallas Arboretum and Botanical Garden. Ready for a night out? Consider South Side Ballroom and Starplex Pavilion.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
restaurant
Outdoor Pool
Hot tub
Meeting Rooms
Elevator
Luggage storage
TripAdvisor
Excellent
738
Very Good
483
Good
253
Reasonable
120
Bad
92
Business
552
Couples
293
Solo travel
93
Family
506
Friends getaway
160
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 16 July, 2021
Had a 2 night stay this week with a fairly good discount. Front desk clerks were helpful but I had to ask for a luggage cart at check out because none were available at 245 in the afternoon when we checked in and I was told that most people check in and keep them all to themselves. The next morning and not our check in day I only saw 1. On check out I asked and they had one behind the counter and we returned it immediately after we loaded. Plusses 1. Very nice clean smell once you enter the front lobby. 2. Suite we stayed in was very roomy. 3. Loved the roomy bathroom and the pumps of shower gel, conditioner and shampoo attached in the shower. 4. Really nice atrium with large sitting areas to visit. 5. Workout rooms were great and there are 2 of them. One with cardio machines and the other with weight benches. Minuses 1. Breakfast in the downstairs was not good. Food was pretty bad and not worth the $10.95 per person. 2. Lady serving the breakfast was not a happy person. Told us some things at the welcome area which did not come to pass. She seemed really scatterbrained and did not deliver on some of her promises. Had to continually ask for things we had reminded her of. She almost seemed like we were a bother. Places like Hampton Inn or Holiday Inn Express have hot breakfast included in the price of the room and are much more tasty. 3. Next day while we were out and about I asked if the bed could be made and we could have our trash taken out. When we returned the floor had not been vacuumed, the bed was not made and we had towels and trash bags placed on the entertainment center in the living room. Yes I guess the housekeeping staff expected us to change our own trash after the front desk it would be changed. I should not pay for a room and be expected to be the housekeeper. So pay me the rate for picking up the trash you would to housekeeping. 4. Pool had very cold water and the jacuzzi hot tub was not working properly. However the mantainence men let us know that they were working on it and it would take approximately 3 weeks to get it fixed. While it was disappointing at least they were courteous to inform us. 5. Outside at the extended stay next door there were always people yelling and cursing at each other outside. Some of the characters you saw outside seemed very shady and made us feel unsafe. Plus one guy who was not an employee for the hotel offered to carry my bag. Was kind of frightened as I am looking out for the safety of my family. Plus at the extended stay part next door there is an unsightly dumpster overflowing with trash that looks very nasty. The stay was pretty good but again some improvements could be made to make it better. This could be a great place but needs to be a little more inviting and have more of a welcome feel. We may return again on another trip depending on what deals other properties may be offering at the time.
Eric M
Reviewed 8 June, 2021
This hotel was decent at best. The housekeeping on the one day that they came out of 6 was okay for maintenance but these rooms need a deep clean. Stains and substances on the walls, dusty baseboards, etc. Everyone at the front desk seemed nice. We arrived on Friday and no housekeeping came on Saturday. Sunday morning I stopped to see what time we needed to be out or how do we get housekeeping. I was told by 10 or stop by desk and they could add me to the list. Sunday, they came. Thank the Lord. I did the same thing on our way out on Monday, since we had pizza Sunday night and had trash. 5 people (3 adults and 2 kids in 2 room suite with 2 tiny trash cans: 2 queens/let out sofa/and we brought our own queen size air mattress.
tarapM6425QT
Reviewed 23 May, 2021
Nice room. Spacious. Lots of light, separate duty for desk, relaxing, sleeping, and light cooking. Room needed a deep clean, a trash can for kitchen, more bath towels, had no coffee, and maintenance man fixed nonworking air conditioner. In spite of all this and the pics, slept well in upgraded mattress. Manager on site pleasant as was maintenance personnel. Cleaned room myself, see photo of washrag and oily mark on granite counter in kitchen.
SecretServiceReview
Reviewed 13 May, 2021
After staying a night at the Sonesta ES Suites across the street, this property was a welcomed sight. Just across the parking from the ES suites was this wonderful property. I enjoyed my week long stay. I have no complaints about the service or the cleanliness. Everything was what you’d expect from a respectable chain hotel. The lobby was clean and pretty. I really loved the glass elevators. The bed was comfortable. I did spot one roach in my room but that was the only occurrence I had with a pest. I was on the 10th floor. Would I stay here again? Definitely.
Bmack34
Reviewed 22 March, 2021
We stayed in a handicap accessible room on 3rd floor with our pets. They placed us in a room with access near the elevator. There was a $25 a night pet fee charged. The bed was great and we slept soundly. I reallly enjoyed the convience of the microwave oven in the room. We used the pans to cook eggs every morning since the bagged breakfast was mainly bagel and muffins. My son's room did not get this bagged breakfast one morning due to breakfast staff not showing up for work. The front desk was very sorry for this happening but there was no reduction on his prepaid bill to my knowledge. This was a great location for driving to lots of Dallas sightseeing spots if you do not mind the wheel gripping traffic. I would definately go to this hotel again.
263lucindah