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TripAdvisor Review
Based on 107 review
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Guests can enjoy the very affordable rates offered at this conveniently located establishment near Capistrano Beach (California). These smoke-free premises are ideally situated for visiting many places of interest, including the Irvine Spectrum Center and Dana Point Harbour, not to mention all the s...
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Guests can enjoy the very affordable rates offered at this conveniently located establishment near Capistrano Beach (California). These smoke-free premises are ideally situated for visiting many places of interest, including the Irvine Spectrum Center and Dana Point Harbour, not to mention all the shops at Mission Viejo. The hotel is so close to the beach that it has its very own access, and also offers a variety of free amenities, such as a continental breakfast and wireless high-speed Internet access. On-site laundry facilities and kitchen facilities are available for guests. The hotel also ...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Elevator
Luggage storage
TripAdvisor
Excellent
44
Very Good
31
Good
18
Reasonable
9
Bad
5
Business
4
Couples
35
Solo travel
5
Family
33
Friends getaway
8
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 6 July, 2021
Hotel is located right across a very busy, very fast trafficked street. We had a suite facing the beach but couldn't even hear the waves. In addition, about every hour (or less) a commuter train comes and goes in both directions. THEN, on Thursday night (at about midnight) the commuter train is swapped out for a cargo train that also comes by every hour or so until 6:00am-ish. The sliding glass door to our balcony did not close all the way so the noise was intense inside our room so very little sleep was had. Then on Friday night, the hotel next door opens its CLUB doors at 10:00 and blasts music (albeit good tunes) until 2:00am. After that closes, they workers begin taking out all of the trash (loud glass bottles) to the dumpster right near our windows. The hotels website stated that our suite would have access to a roll away bed (which we needed). When we asked, they said they had none on site. Lastly, the continental breakfast didn't start until 8:00am. We are an early rising family and expected to be able to eat when we got up. With the hotel being at 100%, I would assume the breakfast would be a traditional continental. It was grab and go with very little for options. We had to ask for extra towels and blankets even though our room was reserved for 4 adults. Hot tub was small but nice and staff was helpful and kind. The location was easy to get in and out of and it was a nice 2 block walk to the walking bridge to beach.
VegasJenn123
Reviewed 31 May, 2021
Hotel is located next to a bar. Each night someone sorted all the bottles from the bar. I was up until 12:30 am listening to the clinking of empty bottles. Also I left behind jewelry which was not turned in to the lost and found.
chrisdomingue
Reviewed 22 March, 2021
My husband and I had high expectations after reading most of these reviews and were excited to enjoy some coastal time during the Covid pandemic. Unfortunately, that would not be the case. The two queen bed suite was very clean and decor was up to date with grey plank floors and navy blues (thus the 2 star rating). However, what was suppose to be our “ocean view” was blocked by a raised hot tub. The only way to see the ocean was to walk out of the room and walk 50 feet around the hot tub, past other guest rooms. Secondly, I was aware that the hotel was across the street from the ocean. But the only access to get to the ocean was to walk 2 blocks next to the busy CA-1 PCH, cross at a light, walk 50 stairs up and 50 stairs down to cross over. Lastly, the walls are paper thin. The second night there were some rowdy guests shouting profanities and pounding on doors. Police came to settle them down. Second night the guests above us sounded like they were moving furniture and pouncing on the floor. We filed another complaint to the manager, but it didn’t help. We barely slept the 3 nights we were there. Upon check out, the male and female registrars just shrugged their shoulders when we complained and said sorry. No compensation what so ever. We will not be back. On a side note, the shops and restaurants in Dana Point harbor were awesome!
virgdan1
Reviewed 21 March, 2021
I came with my girl friend and Gillian the girl in the front was very help full and friendly. The view from the rooms was just breth taking. Over all had a great stay. All the staff were really friendly.
Dankrooms
Reviewed 18 March, 2021
Our family of 4 had room to spread out and a beautiful view of the ocean. We enjoyed the 2 tvs in the room and the spa. Location was perfect. Easy in and out with underground parking. The staff was super friendly and helpful. We hope to return!
Jill C