TripAdvisor Rating
Based on 13 reviews
See all**Property Location**.With a stay at Tru By Hilton Ft. Lauderdale Airport in Dania Beach, you'll be within a 5-minute drive of Hollywood Beach and The Casino at Dania Beach. This hotel is 3.3 mi (5.4 km) from Port Everglades and 4.5 mi (7.3 km) from Greater Fort Lauderdale-Broward...
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Joke of a hotel!!!!!!
I am soooo disappointed at this hotel, I actually would never leave a bad review, but feel this is needed! Firstly getting in touch with this hotel is a joke. My stay was from 27th-30th dec. my flight had been cancelled from cancun-FLL. it got rescheduled for the next day. After contacting the hotel several times over phone call I finally got in touch after being put on hold numerous of times, to let the hotel that I would be arriving a day late an not to cancel this booking. We actually let the hotel know of this twice prior to arriving. When we eventually arrived at FLL airport, we contacted the hotel for the shuttle bus, to then be told there was no such booking in our name and it had been written down as a no show????? Even though we informed the hotel twice we would not be arriving till a day late and to make sure they made a note of this? When we arrived at the hotel the receptionist told us the booking would be fine and we would not have to pay anything extra for the late arrival. The receptionist took my credit card for a $50 deposit. When we checked out everything was fine, the receptionist told us the deposit would be back in my card in a few days. A day after checking out my bank statement recalled 2 charges from the hotel, for around £150. The hotel had charged me AGAIN for another 3 nights stay without my permission? I had already paid my 3 nights stay to the booking site Agoda and the hotel already knew of this? After contacting the hotel and nearly £60 later in international phone call bills, the receptionist told me it was a fault on there behalf and I would be refunded the whole amount in 5 working days. It’s been 14 days and I have only received £60 of this money back. I am still waiting on the £95? I have been contacting the hotel via email to be ignored, I took it upon myself to email the Hilton comments email who kindly have been messaging me back regularly to try and sort out this problem with the hotel. The hotel now have my email and contact number (apparently they had no contact info for me??) but still have not contacted me and I have no refund? I am extremely unhappy with the lack of professionalism of this hotel and will be going further if the problem is not sorted.
Great for family and traveling.
They have a free shuttle to and from the airport 24/7, saved a lot of money on Uber and hotel fees staying here. Great place for your family, lot of games down in the lobby to play. Staff is there 24 hours and are very helpful. Gilbert and Hermann at the front desk helped me out a lot with recommendations in the area to eat and visit. Definitely gonna be staying here again next time I come down to south Florida.
David’s Tru by Hilton review
I’ve never stayed at a tru by Hilton before but I will say I’m definitely gonna be coming back. I really like the chill vibe inside they have a free breakfast, nice market, and I love all they games like pool they offer downstairs. Not to mention that the rooms are very nice and clean. And the staff is amazing, the young man Gilbert at the front desk was very helpful with my reservation when I was having issues. Overall 5/5 experience, if your coming in from the FLL airport definitely stay here.
Good hotel
New hotel. Great design and feels fresh. Set your expectations. This is not a high end Hilton. Besides the floor being sticky in one area everything was adequate. Comfortable bed, pillows and nice shower.
Great Weather, Nice Hotel
A very nice stay there in Fort Lauderdale, very convenient to everything, shopping, great restaurants, easy, really easy access to the Airport. 3 min drive/ride tops. The best thing about the Hotel, if you are a "Diamond" member is FREE Valet. Did I mention the FREE Valet. That is a great perk. Only bad thing is they don't clean the room and ran out of towels. That was pretty weird to be a hotel and run out of towels. Other than that I would recommend staying here.