Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Ya en la puerta no pintaba bien
Opinión escrita el 2 de Marzo de 2020
Si ves la puerta y dudas si es un hotel o un restaurante chino...maloooo. Tiene más años que un bosque, por no decir que el trato solo el hombre mayor el unico simpático, eso si la hubicacion muy buena. Las paredes de papel que cuando estornudaba el del pasillo le decías Salud, y la ventana difícil de dormir tras oir a las gaviotas toda la noche, además que las cortinas no daban para cerrarla. Aparcar en el centro es imposible, hay un parking que te dicen en recepción, que esta a 5 min andando y cuesta 7 libras el día. Eso si, la segunda estrella es por el desayuno, no me lo esperaba tan bien.
Never stay here!!
Opinión escrita el 14 de Agosto de 2021
Absolutely disgusting place! It smelled gross as soon as you walked through the door, bed bugs by the thousands, no personal toilet/shower facilities and I even had wasps congregating in the ceiling and in the lamp shade, was filthy! not happy at all!
Tired and worn
Opinión escrita el 12 de Agosto de 2021
We stayed here to start our west coast Scotland road trip.
1) if you’re looking to visit Dumfries, don’t bother, skip it out. It is genuinely awful and so run down and really put a dampener on the start of our trip :(
Guest house - this was situated in a good place, only 15 min walk from the town centre so we could have drinks and happily walk back. However it was quite run down and looked tired.
The beds were okay comfort wise but looked like a teenage boy had just thrown it together, and the duvet was very thin.
The bathroom was adequate but again, the shower was very tired and there’s nothing more I hate than a wet shower curtain hugging you when you have no idea who it’s been touching!
The gentleman running the place was lovely, however, and said that if we stayed again he would offer us a discount.
It was okay for a one night stay if you’re a travelling couple/friends, but if you want a bit of luxury, don’t stay here!
Stay once but charged twice
Opinión escrita el 4 de Agosto de 2021
Booked The Waverley Guesthouse in Dumfries as part of a walking holiday. We’d read reviews but at the end of the day as long as we had a clean bed and hot water we were happy enough. Upon entering guesthouse, previous reviews became very apparent but were pretty laid back and concentrated on walking routes planned. All went quite smoothly, but a few pointers for future guests whom may have the misfortune of the ‘new owner’ Danny. He appears to be obliging ….. but that turns sour very quickly when you need to make contact with him 4 days after your departure from his establishment. Today 4/08 we realised that £118 had been taken out of our bank AGAIN after booking fee of £118 had been paid on 10/06/21 for dates booked 30&31/07/21. Upon speaking to owner we were informed it wasn’t him, must have been a ‘staff member’ to then that we wouldn’t get 1 penny from him! A few words of advice ‘Danny’, your customer service needs working on, you may feel you can intimidate some people, but not me. It is fraudulent to obtain monies from bank details of customers for a ‘service’ that has already been paid and has not been authorised again by said customers.
So future guests, there are lots of lovely places to stay in Dumfries, avoid Waverley Guesthouse and certainly read reviews of this establishment from every other dissatisfied customers online.
The owner should NOT be in the hotel business avoid at ALL costs
Opinión escrita el 29 de Julio de 2021
The owner of this hotel is the most unhelpful man I have ever came across. Honestly don’t know where to start, there is absolutely no talking to this guy. Firstly the guy refused to give us receipts, banging on about something along the line of he had workers staying and the police ended up getting involved so he doesn’t do it anymore? Bizarre! We actually decide to check out early and go else where due to how dreadful our experience was, even the rooms were terrible, not very clean and a lot of broken stuff within (window would not shut as handle was missing). To top it all off we negotiated leaving the hotel slightly later as it would tie in with our work start time, which he was absolutely fine about even after reiterating this to him. However the following morning we received a bang on the door at 10am saying we have to leave as he has booked our rooms out. Bearing in mind we were working till 3am that evening. He actually disappeared from the hotel after this to avoid us. We honestly had the worst experience we have ever came across when digging away from home that we got up and left due to how sick we were with the place from start to finish. AVOID THIS PLACE AT ALL COSTS!!!