Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Front desk staff
Opinión escrita el 5 de Mayo de 2021
Room was great, nice place! However front desk lady needs to talk just a little bit and be informative. Was never told about breakfast or what time check out was. We checked in around 8pm and she literally said nothing. I think a little personality would have been nice.
False Advertising !!! on what is offered at Durand site
Opinión escrita el 14 de Enero de 2020
The staff was superb. Claims a bar?? was not stocked so it was closed. Claimed a full breakfast on website? We were told no milk, no eggs, no bacon, and i did notice they did have one slice of bread you could toast. Nothing else was changed out in the bread container so the choice was made not to eat that because it was there from the beginning of our stay. Since there was no milk, how are you to even eat cereal? Oh but u could have yogurt and waffle. I pay extra for the convenience of a full breakfast at the hotels when i travel. Will I choose this hotel in the future? no way, unless they get their act together and actually do what the website says they offer. Don't even get me started on a COLD shower in the morning or even in the middle of the night.
Opinión escrita el 15 de Julio de 2019
We were pleasantly surprised it was very clean. We were there on a Sunday evening, it was very quiet. Close to a very nice restaurant and the main road but didn't notice traffic noise. Nice stay, would recommend if you are in the area.
Nice place and Great Staff!
Opinión escrita el 9 de Julio de 2019
The staff is friendly, especially the ladies that were working in the morning. There was a hot water shortage for a while on Sunday morning, but I had time to wait and showered before we left. Breakfast was good.
Great place in a small town!!
Opinión escrita el 1 de Julio de 2019
We recently stayed at the Cobblestone Inn & Suites in Durand and we were very satisfied with our stay. You’re often limited in lodging options when visiting a small town, but in this case our lodging options were everything we could have wanted and more. The Cobblestone business model apparently is to provide big hotel chain quality in towns that the big chains pass by.
The property looked new and was well maintained. It is not a large hotel. They have about 30 rooms over 2 floors. There is not an elevator, which was not a big deal for us. The lobby was clean and inviting. There was a small lounge area with chairs, a fireplace, a television, and plenty of information about the town and surrounding area. The lobby served several purposes: breakfast nook, bar (yes – they have a bar that serves beer and wine), and more.
The room was spacious and clean. It had all the amenities one would need: coffee maker, microwave, fridge, hair dryer, and so on. The beds were very comfy. We really did not have any complaints about the room or the night sleep we had. Hotel was quiet and relaxed.
Breakfast in the morning was a standard hotel breakfast: eggs, sausage, cold cereal, waffle maker, and so on. This is always convenient and appreciated. There is enough variety that there is something pretty much for everyone. There is also coffee available in the lobby throughout the day.
I highly recommend this location and I recommend this chain. We will be on the lookout for Cobblestone going forward as they have earned our repeat business.
On a side note – my son forgot his beloved blanket in the breakfast area the morning we left. We did not realize this until we were far enough away that turning around and going back for it was not longer a viable option. I called the front desk and they told me they had found it. I worked with them to put together a plan to get it back to my son. To make a long story short, the Cobblestone staff was very helpful. They kept the blanket safe and sound and then worked with me to make sure it was sent back to our house. They were so helpful (especially one really awesome person at the front desk who really went above and beyond to make this happen)!!