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TripAdvisor Review
Based on 369 review
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The Best Western Ambassador Hotel is a comfortable hotel with 62 newly furnished rooms, equipped with all the amenities that you can expect from a 3-star hotel located in the heart of Düsseldorf. We are within walking distance to the main train station, from where you can easily reach any part of Dü...
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The Best Western Ambassador Hotel is a comfortable hotel with 62 newly furnished rooms, equipped with all the amenities that you can expect from a 3-star hotel located in the heart of Düsseldorf. We are within walking distance to the main train station, from where you can easily reach any part of Düsseldorf and the neighbouring cities. The Capitol Musical Theatre, the "longest bar in the world"\\- the Dusseldorf Altstadt and the famous shopping areas are also "just around the corner".
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Business center
Concierge
Business center
TripAdvisor
Excellent
48
Very Good
153
Good
109
Reasonable
32
Bad
27
Business
125
Couples
81
Solo travel
44
Family
41
Friends getaway
59
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 14 October, 2020
We decided to use the hotel for a 1 week stay in September using it as a base for travelling around the local area fully appreciating the fact that the hotel was under Covid restrictions such that certain of the usual facilities were not available. The hotel was very handy for Dusseldorf main railway station being 3-4 minutes walk away. Check in was fast and efficient with very friendly staff. Access to the room on the 2nd floor was via a rather old lift suitable for only 2 people and their cases. Other access is available by stairs. Excellent wifi facilities throughout our stay. The room came equipped with tea/coffee making faclities which was much appreciated along with a fridge. There was also a safe available for storing possessions and cash. The bathroom consisted of a combined bath and shower along with hair drier. The main room was tidy and clean though a little dated decor wise. The area surrounding the hotel was ok and felt safe with several restaurants close by paricularly of the Turkish variety. I would rate the hotel average or slightly above and suitable for anyone on a budget looking for a clean and tidy hotel. I would certainly have no hesitation using the hotel again under the same circumstances
761leet
Reviewed 23 December, 2019
Its not expensive and you always get what you pay for. I didn't expect much. And i cant say the bed or bedroom was dirty, but things felt worn out and old. As far as i can say, the check in and check out hours are great. The reception staff was on desk at 1 am. The location is great, yet you do walk past a few other hotels, so there is a choice, but i didnt find any other hotels for the price i paid, so there. Dont fall for the breakfast, it looked dreadful, and there is a large cafeteria, bakery and supermarket just down the road.
leob258
Reviewed 28 November, 2019
This location is very close to the central station of Dusseldorf and is a very short walk. However we were very disappointed and alarmed by the fact that while we were sleeping another guest managed to open our room door with their card. When reporting this to the front desk they appeared not to care and offered no explanation as to why this happened. The breakfast was poor for the money paid, the toaster didn't work properly, the bacon looked if it was under-cooked and certainly not a lot of choice. The corridors looked as if they needed cleaned. All in all not worth the money and unimpressed from a chain of this magnitude.
JamieB1987
Reviewed 23 November, 2019
Dirty Filthy not worth the money- Staff could care less and the only good thing is that its near the main train station. To top it off not hotels fault but construction across the street Early morning
davidQ9244MQ
Reviewed 23 November, 2019
Don't waste your money or risk your health staying at this place. Super expensive with ZERO cancellation policy so could not even escape the filth and non caring front desk person. So get in late check in- see filthy carpet- 3 beds in the room. Tell front desk girl that carpets need to be cleaned or i need to change rooms- No rooms and no cleaning, stuck staying in filth for days- Who knows what was on that carpet- STAY SOMEPLACE ELSE
DavidEL2180